Read what people are saying
about Precision Garage Door
Precision Garage Door of Southwest Floridahas received 4471 reviews, averaging 4.93 Stars:
Naples, FL
Product:
Longboat key, FL
EXCELLENT AS USUAL !!
- Bob Dockery
Cape Coral, FL
Precision was excellent. Mike Munson was our repair person and he explained everything, was very detailed, thorough and our door is better than we could have expected. Even the invoice was detailed and complete. I highly recommend Precision Garage Door!
- Patricia Jesse
Product:
Sarasota, FL
It was their outside garage door controller and they are the best to get things fixed post haste.
- Richard Sanger
Product:
Sarasota, FL
I was very happy with the job Nick did on my garage door. He went beyond what I expected. I needed something stronger on my door to pull it up, the old one was breaking away and Nick came up with an excellent attachment that worked out great. Thank you very much.
- Joe Borome
Product:
Longboat key, FL
Exceptional experience from start to finish. Explained at set up with telephone receptionist what was needed and then it was all lined up immediately. Technician Nick was fantastic when discussing what needed to be done and offering packages to choose from. I will be recommending this company!
- D J Phillips
Product:
Bradenton, FL
Definitely recommend. Examined problem, fixed problem. Technician educated me on how the overall systems work and expected lifespans of each part, what to look for, and various options for different types service if needed. I highly recommend Precision Garage Door and will call them again.
- Holly Green
Product:
Cape Coral, FL
Rick came to repair our garage door and went over and above our expectations. He is the best. Thank you so much we are changing our companies from Roy North Garage Doors who are also good but they stopped caring about the customer and this company definitely does !!! We are buying new garage doors from this company instead.
- Michael Geraats
Product:
North Port, FL
This was my first-time using Precision Door and the experience was awesome. I called on Monday and was provided an appointment the next day. Alex was professional, friendly, knowledgeable. He answered all my questions and I ask a lot of questions. I would use them again and recommend them to anyone.
- Gail Marques
Bradenton, FL
Yes everything went well, however I would suggest you have your service technician introduce themselves to the Customer . And I might add after job. It would be nice if the technician cleaned up and swept the area. We had black rubber all over the opening part of the garage door on the floor so these are just suggestions. Otherwise, we’re very happy, of course with the job, but again, I was in customer service all my life and I think the protocol should be addressed with your service technicians. Thank you.
- Stephen Solomon
Sarasota, FL
Excellent work, and workmanship, could not be more satisfied. Tech did a fist class installation. Thank You
- Joseph Finn
Product:
Venice, FL
Excellent service. Very professional. Reasonable cost. I will definitely use this company again.
- Jim Ashenhurst
University Park, FL
Motor burned out. Garage door remotes no longer worked. Difficult to open manually when lost power during hurricane. Noisey. Doug was very professional and efficient. Solved all of our issues. We love the new setup but the price was significantly more than we expected.
- Alan Trench
Product:
Punta Gorda, FL
Excellent service. They were able to come out within 24 hours, showed up on time, and fixed the problem before they left. Hard to beat from what I saw.
- Edward Flanders
Product:
Osprey, FL
Matt came on time, diagnosed the problem- bad circuit board in 18 year old unit, and then replaced motor, electronics, drive belt etc, all in less than 1 hour. Professional, courteous and efficient.
- Larry Soule
Sarasota, FL
Service Tech arrived within the time frame specified and called to let me know he was on his way. Diagnosed the needed repair quickly and had the necessary parts on his truck. Very courteous and knowledgeable with a few pointers for minor home maintenance. Excellent service
- Phil Stapleton
Product:
Venice, FL
I had technician Alex Reich and he was the greatest. He came on time, went to work trouble shooting the problems, and then presented me with my options. In no time at all the problem was fixed and he explained to m3 how to use the new app on my phone. Precision sure has a great employee. Hang on him because good people are hare to find!!!
- Rebekah Trombley
Product:
Sarasota, FL
Matt called and arrived within the committed service window. He evaluated the situation and did some maintenance on the door. He showed me, if I had to open the door manually, how to do it. He also instructed me on a situation where the upper springs..if ever separated.. I should call for help to Precision asap.. as I would not be able to get out of the garage. I have confidence it his instructions and based on this experience would use Precision again. thank you
- Claudia Cardillo
Naples, FL
jason was great. would recommend you company to any one who needs work on their garage.
- Dominic
Naples, FL
Prompt service, efficient technician. Very professional and knowledgeable. Highly recommend Precision Overhead Garage Door!
- John Hartong
Port Charlotte, FL
Mark came and repaired what D&D couldn’t new rollers and balance the door. It was quite a job after son in-law mad an attempt to do the job.
- Jarry Childester
Product:
Bonita Springs, FL
The service tech, Ben, was courteous and efficient and solved the problem by spraying lubricant. The problem was the cost. I was told ahead of time it would be a $79 trip charge but I was charged another $80 to spray lubricant, which didn't take even 5 minutes. Ben was at our home at most 10 minutes. Like everyone else, I understand inflation but $159 for 5 minutes work (at most) and a few squirts of lubricant doesn't pass the smell - or reasonableness - test. No need to respond with an explanation of the cost of doing business. This just has to do with customer satisfaction, and satisfaction has to do with the value I receive for the price I pay.
- Mike Keefer
Bradenton, FL
I felt the whole organization was professional. I felt very confident in their service. The technician was top shelf. He knew what he was doing. Very friendly and also very business like.
- Paul Russel
Product:
Fort Myers, FL
Tom L was professional and performed an excellent job installing the device and answering any of my questions.
- Robert Gardner
Product:
Port Charlotte, FL
Contacted Precision Door to adjust lift springs as door was heavy to lift. We also had a clunking sound when lower roller moved from vertical to horizontal track. Maintenance was scheduled promptly and Rick came out promptly and serviced door. Rick did a great job and communicated all steps and provided excellent customer service. I highly recommend Precision Door for all your garage door needs.
- Sid Eaton
Fort Myers, FL
Thomas was superb, on time, professional and efficient
- Reed Saunders
Product:
Cape Coral, FL
While we ultimately went a different route, I wanted to commend sales agent Michael Valerma for a professional visit. No pressure, detailed and actually interested in more than just the doors we were considering. Another time and place we would definitely Michael to be our estimator!
- John Lazareth
Naples, FL
Very professional. Good communication. Jason the tech was great and explained everything.
- GP
Parrish, FL
We always used a competitor of yours. They never pick up the phone. and if and when they do stop out, they never want to be here and they have never solved our problem. Fischer came out yesterday and installed a new system , programed the linked system in my new car and took only an hour and a half to finish the job. We will never use anyone else but Precision .
- Richard Bardwell
Product:
Naples, FL
Have used Precision for years and always happy with service. Techs are always professional, personable and respectful. Jason just finished up our service and we were grateful for him reviewing everything he did to service the doors/motor/hinges/rollers. Also helpful was that he left a can of the spray to use on the hinges once I start hearing the telltale squeaky sound that indicates it needs some help. Lastly, he showed me how to raise and lower the door myself should the need ever arise and I greatly appreciated that! Exit plans are a MUST! Thank you Precision for your quick and reliable service and most of all, your tech Jason.
- Ruth Bethem
On time and technician was knowledgeable polite. Great job.
- Patrick Mcgowan