Read what people are saying
about Precision Garage Door
Precision Garage Door of Southwest Floridahas received 95 reviews, averaging 4.00 Stars:
Bradenton, FL
Product:
Bradenton, FL
They responded quickly to our repair needs. Justin was right on time. As for the cost aspect, it seemed a bit high to replace my springs . I have had them replaced before at our previous house and it was around 450. It cost 600 today. Good company but you might want to shop around for a lower price as it was definitely on the high side.
- George Gaillardetz
Product:
Naples, FL
Very pleased with your technician. He was prompt and explained clearly my options. I was impressed that the replacement parts were in the truck and the install occurred on this first service call
- Tim Morton
Product:
Port Charlotte, FL
Mark was an excellent worker. He was right on time. Discovered the problem right away. Made suggestions how to fix it and was very efficient in the manner that he fixed it. If I ever have garage door problems again precision is the one I will call. Excellent job.
- Joyce Reed
Product:
Cape Coral, FL
The repair was successful and necessary. The tech was professional. He showed up on time and fixed the problem.
- Doug Cyr
North Port, FL
Your technician was courteous and efficient. Kudos to him. A little pricey for time spent doing the repair. Contrary to your ads, same day service is non-existant, I had to wait two days for service. Lucky for me I could work around the broken door
- Joel Strosnik
Bradenton, FL
The service call went well. Brian explained everything that I needed to know. The cost Was HIGH, but at the end of the day I was satisfied.
- Alfred G
Fort Myers, FL
The only reason I didn't give a 5 star rating is because I had another company give me a quote and theirs was for $1,560. Your quote was $1,907. Now I don't understand how the other company is able to charge so much less than yours. I received a very informative quote from a very knowledgeable and pleasant individual!!! If you can help me to understand this, I would appreciate it!! Thanks, sincerely, Chip Cannell
- Chip Cannell
Fort Myers, FL
Service Tech was excellent. One thing I can say is that usually when you contract a service call, the service call charge is usually waived if you have services performed. In the case of Precision, this is not true so that was a disappointment.
- Jerry Santoro-stanley
Product:
Bradenton, FL
I have used them in the past and I liked their work. I have not used them in 5 years and the service call has really done up quite a bit. Sign of the times.
- Bob Campbell
Venice, FL
Alex was the Technician who serviced my issue. Ended getting a new Motor and belt driven setup. Also included was inside and outside keypads; two remotes. Explained to me what he was going to do and I left them to do their business. When completed we went through the hilites of the job and I gave them a check for their days work. Alex: It's OK to smile; don't be so serious! It was easy to schedule the job quickly.
- Pierre Nadeau
Product:
Venice, FL
Service excellent and came back immediately next day to replace outside key pad cover which stuck. The only criticism I have is not to have tech person say the customer needs a new door, on first look, especially if it is old and dirty, but works, but to offer some alternative repairs and prices. Otherwise pleased and everything working fine. Don’t put my name on your site, please. This comment is confidential and just for your company.
- Barbara Rosenstein
Fort Myers, FL
my technician mike was very professional and explained everything he was doing.
- Denny Adkins
Product:
Bradenton, FL
Yes everything went well, however I would suggest you have your service technician introduce themselves to the Customer . And I might add after job. It would be nice if the technician cleaned up and swept the area. We had black rubber all over the opening part of the garage door on the floor so these are just suggestions. Otherwise, we’re very happy, of course with the job, but again, I was in customer service all my life and I think the protocol should be addressed with your service technicians. Thank you.
- Stephen Solomon
Naples, FL
jason was great. would recommend you company to any one who needs work on their garage.
- Dominic
Port Charlotte, FL
I had call different company’s and no one came so I decided to call precision so we set up an appointment for Thursday afternoon at 4pm so Matt call me sometime around noon to let me know that he had and early opening so I told him to come very nice man he fix my problem and I was very happy I thought the price was a bit high but nothing is cheap these days I’m please that problem was taken care and I would used your services again if I need anything thank a lot and give Matt 4stars
- Diamngo Nieves
Port Charlotte, FL
Verry Pleased with your technician and his work. NOT happy with your customer scheduling and booking department, 2 reasons. First I feel your $79.00 dollar service which if the bill exceeded $100.00 would not be charged was presented in a very confusing manor. Your tech explained your policy to me and now that I understand I totally agree. Second when I asked at booking if you accepted credit cards for payment, I was told yes and the tech would process it. when I gave the tech the card he informed me there was a up charge for using a card, I understand the cost of doing business but blindsiding a customer with an up charge, what if my checking account was sucking wind. The service was prompt and good I will recommend your company.
- James Bell
Port Charlotte, FL
Thank you so much for the quick and timely service. Very nice service man, great work.
- Fredrick Dutra
Product:
Cape Coral, FL
Service was good , repair work very good, pricing on material is over priced. Bearing $75.00 value $5.00 Springs $430.00,value $200.00 for pair
- Donald Sapanara
Naples, FL
My garage door was stuck because I attempted to repair it myself and jammed it. The technician (Justin or Jason?) was great. Professional, courteous, and fixed the jammed door in about 30 minutes. He also provided some lubrication tips. I only gave a 4-star rating because I was a bit disappointed in the charges. The technician said at the outset that they charge a flat fee of $225 for a hung door. But I didn't realize that there would also be a $79.95 service call charge and an $80 labor charge on top of that. I had a coupon to remove the $79.95 service call charge but it seems like adding a $79.95 service call charge and $80 of labor on top of the hung door charge is "double dipping". There were no parts needed to un stick the door--only 30 minutes of labor.
- Mike Tucker
North Port, FL
We the Hamel's would like to thank you for the fast service that you gave us to come out and look at our garage door. We appreciate the technician that went to work to see what our problem was. He answered all our questions, and told us the company would be in contact with us. Thank you again for the service and respect that the company has give us.
- Richard & Carol Hamel
Palmetto, FL
Service was great. Brian did an excellant job explaining my options and performing the work. Only issue was I feel it was over priced.
- Terry Crawford
Service Provided:
Product:
Door Technicians: Brian
Bradenton, FL
I originally had you install my new door a few years ago. The bracket holding the bracket to the track rail broke and shredded apart and would not let door close. The tech said he had never seen anything like this happen. Since it was obviously a product defect, I feel that I should not have been charged a service call fee. There were no parts used, just broken part repositioned. On a positive note, Brian was a great tech and did work quickly.
- Mike Scruggs
Sarasota, FL
I am very pleased with the job that Ron K. did. Very professional, knowledable, friendly and polite.
- Pablo Ortiz
Product:
Venice, FL
Your guys that came out and installed a new trolley for my Genie opener did a quick and through job and were very courteous. I must admit that charging $150.00 for a part that sells for $25.00 on Amazon is a bit steep but at my age I can't do it myself anymore.
- Steve Gardner
Naples, FL
Great job and product. Ben was fantastic and informed . Only reason a 4 rating is petty to charge your customers credit card fees. Very annoying and reduces my loyalty to comparing with other companies next time. Thank-you
- Stan Brown
Thank you for submitting your review. CurePay, the credit card processor, is the company that handles credit card transactions and they charge a checkout fee for their service. As prices for everything rise our other option was to raise our prices which we chose not to do since we can still offer that small percentage of savings to our customers if they use any of the forms of payment we accept in house. We accept cash, checks and electronic ACH transfers at no cost to the customer. Once again thank you for using our company.
Product:
Cape Coral, FL
Although I elected to delay the repair, I was very happy with the office personnel and the competent service tech. Thank you
- Jordan Baranik
Venice, FL
Our neighbor used your company last spring and we asked the young man, I think his name was Fisher to check ours and he told us at that time our motor wouldn’t last much longer so when we started having problems again we called your company and asked for him again. He honored our estimate and did the work for us today staying until past quitting time to finish it. He did a very commendable job.
- Reed Hurst~homeowner
Naples, FL
Outside key pad not working
- Charlie Miller
Product:
Fort Myers, FL
I was hoping to be able to replace my garage door, plus opener, with a WiFi operable device. I am told that you will not even take an order for a WiFi compatible opener, which is a dilemma.
- Richard Gab
I would have given 5 stars if you had been able to come out the day I called, but within 24 hours is still very good! Technician Brian was excellent, explained everything and answered all my questions. I would have liked to have known ahead of time about the credit card surcharge. Overall excellent service. Thank you.
- Juliet Deitz