Read what people are saying
about Precision Garage Door
Precision Garage Door of Southwest Floridahas received 105 reviews, averaging 4.00 Stars:
Punta Gorda, FL
Sarasota, FL
My specific problem was corrected quickly and professionally. Technician was very professional & courteous and left the work area clean. After technician left, I noticed the garage door appears not to completely meet the concrete pad on one side of the door. I phone (877-301-7474) to report the issue, but have not yet received a response.
- William Srednicki
Naples, FL
We called Precision Door to get a quote for a new hurricane grade garage door. Your representative came to our home, on time and reviewed our current situation. He explained that our new motor was the most up to date and that our door was in good shape but the noise as it was opening and closing could be alleviated by a good service. We were very impressed that he offered a solution without going to the expense of a new door. Very professional, friendly and quick advice. Excellent service. SGF
- Sally Flintoft
Product:
Bradenton, FL
I needed a spring & cable replacement. The price the repair was 4 times higher than the ball park verbal estimate provided by the office over the phone, $140-$250 per set for springs and $79 service call fee. HOWEVER, I can't speak highly enough about the technician, Brian Fixter. He didn't try to oversell me, very professional, courteous and didn't apply any high pressure tactics. He replaced the rollers, springs and cables. Overall good experience.
- Karen Simpson
Product:
Naples, FL
Very professional and friendly. Knowledgeable and thorough.
- Fred Willig
Product:
Sarasota, FL
Nick does a professional job!
- Kelly and sais Maharaj
Product:
Port Charlotte, FL
My to go to garage door company! Mark was ahead of his time schedule, but I was able to make it back home to meet him. He was very knowledgeable and explained everything to me. I felt he was a bit in a rush but all and all good service. Pricing seemed a bit high as everything else these days. $179.90 to spray lubricant on wheels and belt was costly. Thank you for your service of the past, present and future.
- Angela Giampa
Sarasota, FL
Service was on time, technician was professional, thorough and courteous. Price was shocking, however.
- Richard Lyons
Bonita Springs, FL
Sergio was pleasant , knowledgeable and efficient. He quickly verified and resolved our problem. Since Precision was the installer of this door system, I was confident in choosing them. However I was a little surprised at the cost of parts replaced.
- Guy Wilson
Product:
North Venice, FL
Prompt arrival. Courteous technician, but wasn't able to solve my problem. The mystery sound from my door remains.
- John Thackray
Bradenton, FL
I would have given 5 stars if you had been able to come out the day I called, but within 24 hours is still very good! Technician Brian was excellent, explained everything and answered all my questions. I would have liked to have known ahead of time about the credit card surcharge. Overall excellent service. Thank you.
- Juliet Deitz
Product:
Bradenton, FL
They responded quickly to our repair needs. Justin was right on time. As for the cost aspect, it seemed a bit high to replace my springs . I have had them replaced before at our previous house and it was around 450. It cost 600 today. Good company but you might want to shop around for a lower price as it was definitely on the high side.
- George Gaillardetz
Product:
Naples, FL
Very pleased with your technician. He was prompt and explained clearly my options. I was impressed that the replacement parts were in the truck and the install occurred on this first service call
- Tim Morton
Product:
Port Charlotte, FL
Mark was an excellent worker. He was right on time. Discovered the problem right away. Made suggestions how to fix it and was very efficient in the manner that he fixed it. If I ever have garage door problems again precision is the one I will call. Excellent job.
- Joyce Reed
Product:
Cape Coral, FL
The repair was successful and necessary. The tech was professional. He showed up on time and fixed the problem.
- Doug Cyr
North Port, FL
Your technician was courteous and efficient. Kudos to him. A little pricey for time spent doing the repair. Contrary to your ads, same day service is non-existant, I had to wait two days for service. Lucky for me I could work around the broken door
- Joel Strosnik
Bradenton, FL
The service call went well. Brian explained everything that I needed to know. The cost Was HIGH, but at the end of the day I was satisfied.
- Alfred G
Fort Myers, FL
The only reason I didn't give a 5 star rating is because I had another company give me a quote and theirs was for $1,560. Your quote was $1,907. Now I don't understand how the other company is able to charge so much less than yours. I received a very informative quote from a very knowledgeable and pleasant individual!!! If you can help me to understand this, I would appreciate it!! Thanks, sincerely, Chip Cannell
- Chip Cannell
Fort Myers, FL
Service Tech was excellent. One thing I can say is that usually when you contract a service call, the service call charge is usually waived if you have services performed. In the case of Precision, this is not true so that was a disappointment.
- Jerry Santoro-stanley
Product:
Bradenton, FL
I have used them in the past and I liked their work. I have not used them in 5 years and the service call has really done up quite a bit. Sign of the times.
- Bob Campbell
Venice, FL
Alex was the Technician who serviced my issue. Ended getting a new Motor and belt driven setup. Also included was inside and outside keypads; two remotes. Explained to me what he was going to do and I left them to do their business. When completed we went through the hilites of the job and I gave them a check for their days work. Alex: It's OK to smile; don't be so serious! It was easy to schedule the job quickly.
- Pierre Nadeau
Product:
Venice, FL
Service excellent and came back immediately next day to replace outside key pad cover which stuck. The only criticism I have is not to have tech person say the customer needs a new door, on first look, especially if it is old and dirty, but works, but to offer some alternative repairs and prices. Otherwise pleased and everything working fine. Don’t put my name on your site, please. This comment is confidential and just for your company.
- Barbara Rosenstein
Fort Myers, FL
my technician mike was very professional and explained everything he was doing.
- Denny Adkins
Product:
Bradenton, FL
Yes everything went well, however I would suggest you have your service technician introduce themselves to the Customer . And I might add after job. It would be nice if the technician cleaned up and swept the area. We had black rubber all over the opening part of the garage door on the floor so these are just suggestions. Otherwise, we’re very happy, of course with the job, but again, I was in customer service all my life and I think the protocol should be addressed with your service technicians. Thank you.
- Stephen Solomon
Naples, FL
jason was great. would recommend you company to any one who needs work on their garage.
- Dominic
Port Charlotte, FL
I had call different company’s and no one came so I decided to call precision so we set up an appointment for Thursday afternoon at 4pm so Matt call me sometime around noon to let me know that he had and early opening so I told him to come very nice man he fix my problem and I was very happy I thought the price was a bit high but nothing is cheap these days I’m please that problem was taken care and I would used your services again if I need anything thank a lot and give Matt 4stars
- Diamngo Nieves
Port Charlotte, FL
Verry Pleased with your technician and his work. NOT happy with your customer scheduling and booking department, 2 reasons. First I feel your $79.00 dollar service which if the bill exceeded $100.00 would not be charged was presented in a very confusing manor. Your tech explained your policy to me and now that I understand I totally agree. Second when I asked at booking if you accepted credit cards for payment, I was told yes and the tech would process it. when I gave the tech the card he informed me there was a up charge for using a card, I understand the cost of doing business but blindsiding a customer with an up charge, what if my checking account was sucking wind. The service was prompt and good I will recommend your company.
- James Bell
Port Charlotte, FL
Thank you so much for the quick and timely service. Very nice service man, great work.
- Fredrick Dutra
Product:
Cape Coral, FL
Service was good , repair work very good, pricing on material is over priced. Bearing $75.00 value $5.00 Springs $430.00,value $200.00 for pair
- Donald Sapanara
Naples, FL
My garage door was stuck because I attempted to repair it myself and jammed it. The technician (Justin or Jason?) was great. Professional, courteous, and fixed the jammed door in about 30 minutes. He also provided some lubrication tips. I only gave a 4-star rating because I was a bit disappointed in the charges. The technician said at the outset that they charge a flat fee of $225 for a hung door. But I didn't realize that there would also be a $79.95 service call charge and an $80 labor charge on top of that. I had a coupon to remove the $79.95 service call charge but it seems like adding a $79.95 service call charge and $80 of labor on top of the hung door charge is "double dipping". There were no parts needed to un stick the door--only 30 minutes of labor.
- Mike Tucker
Great job, very knowledgeable, will use Precision Garage door again.
- Ray Caldarone