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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southwest Florida
has received 79 reviews, averaging 4.00 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Verry Pleased with your technician and his work. NOT happy with your customer scheduling and booking department, 2 reasons. First I feel your $79.00 dollar service which if the bill exceeded $100.00 would not be charged was presented in a very confusing manor. Your tech explained your policy to me and now that I understand I totally agree. Second when I asked at booking if you accepted credit cards for payment, I was told yes and the tech would process it. when I gave the tech the card he informed me there was a up charge for using a card, I understand the cost of doing business but blindsiding a customer with an up charge, what if my checking account was sucking wind. The service was prompt and good I will recommend your company.
James Bell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for the quick and timely service. Very nice service man, great work.
Fredrick Dutra
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was good , repair work very good, pricing on material is over priced. Bearing $75.00 value $5.00 Springs $430.00,value $200.00 for pair
Donald Sapanara
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was stuck because I attempted to repair it myself and jammed it. The technician (Justin or Jason?) was great. Professional, courteous, and fixed the jammed door in about 30 minutes. He also provided some lubrication tips. I only gave a 4-star rating because I was a bit disappointed in the charges. The technician said at the outset that they charge a flat fee of $225 for a hung door. But I didn't realize that there would also be a $79.95 service call charge and an $80 labor charge on top of that. I had a coupon to remove the $79.95 service call charge but it seems like adding a $79.95 service call charge and $80 of labor on top of the hung door charge is "double dipping". There were no parts needed to un stick the door--only 30 minutes of labor.
Mike Tucker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We the Hamel's would like to thank you for the fast service that you gave us to come out and look at our garage door. We appreciate the technician that went to work to see what our problem was. He answered all our questions, and told us the company would be in contact with us. Thank you again for the service and respect that the company has give us.
Richard & Carol Hamel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great. Brian did an excellant job explaining my options and performing the work. Only issue was I feel it was over priced.
Terry Crawford
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I originally had you install my new door a few years ago. The bracket holding the bracket to the track rail broke and shredded apart and would not let door close. The tech said he had never seen anything like this happen. Since it was obviously a product defect, I feel that I should not have been charged a service call fee. There were no parts used, just broken part repositioned. On a positive note, Brian was a great tech and did work quickly.
Mike Scruggs
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the job that Ron K. did. Very professional, knowledable, friendly and polite.
Pablo Ortiz
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your guys that came out and installed a new trolley for my Genie opener did a quick and through job and were very courteous. I must admit that charging $150.00 for a part that sells for $25.00 on Amazon is a bit steep but at my age I can't do it myself anymore.
Steve Gardner
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job and product. Ben was fantastic and informed . Only reason a 4 rating is petty to charge your customers credit card fees. Very annoying and reduces my loyalty to comparing with other companies next time. Thank-you
Stan Brown
A Response from: Andrew Sell

Thank you for submitting your review. CurePay, the credit card processor, is the company that handles credit card transactions and they charge a checkout fee for their service. As prices for everything rise our other option was to raise our prices which we chose not to do since we can still offer that small percentage of savings to our customers if they use any of the forms of payment we accept in house. We accept cash, checks and electronic ACH transfers at no cost to the customer. Once again thank you for using our company.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Although I elected to delay the repair, I was very happy with the office personnel and the competent service tech. Thank you
Jordan Baranik
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our neighbor used your company last spring and we asked the young man, I think his name was Fisher to check ours and he told us at that time our motor wouldn’t last much longer so when we started having problems again we called your company and asked for him again. He honored our estimate and did the work for us today staying until past quitting time to finish it. He did a very commendable job.
Reed Hurst~homeowner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outside key pad not working
Charlie Miller
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was hoping to be able to replace my garage door, plus opener, with a WiFi operable device. I am told that you will not even take an order for a WiFi compatible opener, which is a dilemma.
Richard Gab
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service man who did the job is good man professional
Nawaf Saleh
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called to get appointment to fix garage door. The tech showed up yesterday and installed an orb. While the tech was here I opened and shut the door several times. When I got home about 3:00pm today, my wife was gone (she uses the garage that had the door repaired). When I tried to open the door, it would go up about 6” and then stop. I checked for obstructions and there were none. However, when the garage door opener was not working, I noticed that it took considerable force to open the door manually. So, when looking at the manual for this problem, there is a section on opening force. My guess is that the opening force exceeds the limit at what the opening force adjustment is set at. So, tomorrow I will see if my wife has the same problem. If so, I will call you back. Bill
Bill Middlebrook
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used Precision in the past to repair the door. Did a good job. Only complaint I have is the your technician did not clean up after the install, left wire clippings and wire insulation on garage floor. He did overturn box holding the motor unit and let the unit drop to the floor, but perhaps that is OK?
Jack Wileczka
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

arrived within window requested. Technician was very capable and informative.
Frank Viggiano
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very happy they came as soon as they did. The work was completed very quickly and professionally.
Steven I.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician did a fine job. Worked quick and efficiently. Price was a bit expensive but good work.
Dennis Mccoy
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Would have been a 5 but we had to call again within our window to make sure you were coming. Then you arrived 10 mins later. Derek was our technician and he was professional and very knowledgeable. The repair was completed in 45 minutes.
Ivy Brown
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Appointment was early then originally stated. Service man called before coming. Service was informative and fast. The repair corrected problem door is working again.
Mark Evans
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

SERVICE WAS GOOD NO COMPLAINTS. ARRIVED PROMPTLY COMPLETED IN SHART AMOUNT OF TIME. A BIT EXPENSIVE? OVERALL SATISFIED
Robert Cope
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I HAVE NOTHING BUT GOOD IN SAYING YOUR SERVICE HAS BEEN GREAT. YOUR SERVICE TECHS.HAVE BEEN SPOT ON WITH PERFORMANCE. I WILL SAY THOUGH THAT WHEN WE HAD THE DOOR INSTALLED TO MY KNOWLEDGE I WAS NOT TOLD OF THE UPGRADE TO THE SPRINGS FOR HIGH USAGE. I WAS DISAPPOINTED THAT THE REGULAR SPRING LASTED ONLY 3 YEARS. I DO USE MY GARAGE DOOR ALOT. IF I WOULD HAVE BEEN TOLD THEN ABOUT THE HIGH USAGE SPRINGS I WOULD HAVE CHOSEN THOSE. OTHER THAN THAT ALL IS WELL AT MY HOUSE. GARAGE DOOR BACK IN SERVICE.
Michael Tuell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was quick, easy and friendly. Thank you
Tanja Douglas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I looked up online and I called the # , I was pleased by the way the lady talked to me over the phone and I choose to have my garage door repair by precision.
Marie Batalien
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Like most things what I thought would just be a small expense of replacing a remote key pad ended up as a new garage door opener for $575. Despite this it was my decision. The technician did tell me that he could install just a new key pad but in all probability this would not solve the problem since the opener I had was under rated for my type of garage door. Service was same day and the technician was knowledgeable. I appreciated the options he gave me and I did not feel pressured. I would use Precision again.
Walter Stelle
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm giving a 4 star rating since the techs have only been gone an hour. Time will tell if the garage door continues to operate well. It appears that they did a great job & were very polite, respectful & proficient. Your company & the Techs will get a 5 star if this repair holds up. Hope it will! Should be for $926.95! Appreciate the prompt service & good work of your techs. Judy Fleck, 6306 Heritage Ln.,Bradenton, Fl 34209
Judy Fleck
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brett was very knowledgeable and knew exactly what to do
Paul Guthrie
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Never had a garage door open on the garage door. After living in the home for 28 years we decided to ask for a cost to purchase and have one installed. Mark did a good job installing the opener. The only question I have is WHY was I charged a "Service Call" of $49.95? There was no replacement or repair with this service. Disappointed on that hidden cost. Thank you.
Billy Cubbedge
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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