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Mark
Tech ID#: 18
Reviews: 43
Average: 4.91 stars

Mark

Door Technicians
Mark has received 43 reviews, averaging:

Mark's Bio:

I joined Precision Overhead Garage Door after 10 years in the automotive industry for Ford. My greatest interest and hobby is fishing. I am looking forward to working to resolve any garage door issues you may have.
Review:

Needed a new drive belt. I gave it a 4 because although the technician did a great job the cost was a bit high. Just short of $300 to replace a drive belt seem a bit high by $50 - $75 dollars.
Edward Mcfadden
Service Provided:
Garage Door Opener Repair
Review:

Mark was great. On time and explained everything
Don Henry
Service Provided:
Garage Door Repair
Review:

As a new owner I wanted our non-working garage door opener fixed and a recommendation on replacing the door. Mark came early because he was in our area, and worked very quickly. He replaced the old rollers and got rid of the old code system, fixed the opener and gave us new remotes. We are very pleased with the fast response, excellent work and reasonableness of the cost.
Norm West
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Once again a great service call issue taken care of by Precision. My appointment was 10-2pm and Mark called at 9:30 or so saying he was on his way. Once he arrived he took a look at the door/equipment and let me know what had happened, what was fixable, and what options were. Once I told him what I wanted he got set up, got to work, and got the door up and running in a very short time. He showed me the broken parts, cleaned up the area and walked me through the billing process. Very professional, very quick service and the door is working perfectly. This is why I'll be using Precision for all of my company's vacation rental homes in the Bradenton/Sarasota area.
Peter Beauchamp
Service Provided:
Garage Door Opener Repair
Review:

Excellent service. On time and efficient.
Jane Robb
A Response from: Jason Zabawa

Thank you for the review and we are glad Mark did such a good job!

Service Provided:
Garage Door Opener Repair
Review:

Great outfit! Fast and very reliable !
Jim Weber
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mark, the service person arrived on time and diagnosed the problem quickly. He was able to remedy the situation and was very courteous. Nice guy and provided great service.
Rich Allison
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Service was prompt and courteous; repair resolved in less than 30 minutes...it involved winding one cable back onto its reel and adjusting the two tension springs. The cost was $150 after I complained that their quote of $225 plus the cost of a service call ($30) was much too high. I was told that my repair was classified as a "hung door"....a dangerous problem to repair....and that was why the charge was so high....that the tech would have to "climb up on top of the door", etc, etc. That didn't turn out to be true. Maybe we should chalk it up to poor diagnostics as to the nature of my problem. In the end, the repair took care of my problem and the cost was reasonable. It just shouldn't have taken a special call back to the office to resolve.
Robert Young
Service Provided:
Garage Door Repair
Review:

The service was on time, quick, and well done. The service man was the best.
Gale Dubois
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Mark did a great job. He was very courteous and very knowledgeable of his work. I would highly recommend your company to anyone. Thanks Larry A Fraser
Mark
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

He was knowledgeable and a nice guy. A great combination.
John Wolf
Service Provided:
Garage Door Repair
Review:

Excellent response, the gentleman was even early. Within minutes diagnosed the problem and took the necessary steps, complete with parts on hand to correct the problem. Would recommend Precision to anyone requiring garage door replacement or fixes. Thanks,
Dave Garner
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

i am completely satisfied with the service .your technician was courteous and explained what he will be doing he also made sugestions about what should be done thanks
Ivan Lattray
Service Provided:
Broken Garage Door Spring Repair
Review:

Prompt, efficient and cost effective. Well done!
Alison Lawford
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

I give 5 stars to precision and mark the tech who came . He was precise and explained what he was going to do and the cost up front.
Marie Reardon
Service Provided:
Garage Door Repair
Review:

Great Tech
Gilbert Francis
Service Provided:
Garage Door Repair
Review:

A friend recommended Precision. They were efficient and prompt - actually early with a phone call. When does that ever happen? Mark was thorough, efficient, helpful and professional. I would 100% recommend.
Philip Everhart
Service Provided:
Garage Door Repair
Review:

Mark was very efficient and knew what the problem was immediately. He had to replace bolts that had fallen out and did a tune-up which I believe had never been done in the 10 years (age of house). Now, the garage door opens and closes very quietly and smoothly. I would like to give Mark and Precision 6 stars!!!
Joyce Hesby
Service Provided:
Garage Door Repair
Review:

Arrived on time. Found problem and corrected it quickly. Did not try to sell me a new opener as a competitor did. Very satisfied and 5 star service.
Lance Grandone
Service Provided:
Garage Door Repair
Review:

Te technician was very nice and repaired our problem quickly. Also, gave us a detailed estimate for replacing opener if we wanted. No sales pressure.
Michael Grimaud
Service Provided:
Garage Door Opener Repair
Review:

Mark was a great technician!! He was knowledgeable, personable, and competent. The choices were well outlined to us. The job was performed well and quickly. I feel the labor charges were a little high for the job performed, but we did not shop around. Overall, a great experience, all things considered.
Chris Hinckley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Polite office people, quick response, competent and efficient technician and reasonably priced. What more can you ask for? I wouldn't use anyone else.
Don S.
Service Provided:
Garage Door Repair
Review:

Professional service, explained exactly what was broken, what was needed to repair the garage door and showed me what else should be repaired to make the garage door function properly. We had the broken spring replaced and also the rollers at the technicians suggestion. Door opens and closes smoother and quieter.
Jack Waszmer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt service...problem solved....
Carol Greenhaogh
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Service technician was knowledgeable of his job and wasted no time in completing the job. Would recommend him for additional work requirements.
Anthony Izzo
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Good, competent, speedy service. Mark explained what he was going to do and why, did it quickly and efficiently, gave some simple advice on maintenance, accepted our check with a smile and moved on to his next call. Couldn't have been more efficient. Top marks.
Keith Cooper
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

You showed up on time explained what you were doing and were very professional. 5 stars
Joseph Inatome
Service Provided:
Broken Garage Door Spring Repair
Review:

A great experience! Wonderful communication and excellent service. Would recommend them to all family and friends.
Terry Suhr
Service Provided:
Broken Garage Door Spring Repair
Review:

Good, quick service
Patricia Homan
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Spring breaks in my garage door at around 10:30 am today. Call Overhead Garage, great call center contact. They indicate the repair person will be here between 12 - 4 pm. He arrives, assesses situation and proceeds to fix it within an hour. Evident he knew his business and extremely polite and professional. Would recommend this company and it's capabilities to all in my neighborhood and will do that.
Richard Hanft
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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