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Once again Precision came to the rescue! They installed my garage door opener last year and this time it was the spring that broke. They came so quickly (in less than 24 hours) and the same wonderful technician, Alex, as usual did a fantastic job going above and beyond! Appreciate how quickly Precision comes and the very high level of professionalism.

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I would not even give this company 1 star. A man came to install my garage doors and told me he would not install because my garage was “filthy.” I have been waiting for 3 months for this install and no one gave me instruction that I have to remove my built in cabinets before they could install. Ridiculous. After that he refused to leave and started taking pictures of my garage. DO NOT use this company- horrible customer service.

Review:

immediate response to an emergency request to open and repair a garage door. total professional work resulting in problem resolution. Personal business contact with Precision Representative reflected well for your company. I have had work done by your company in the past and certainly will in the future.

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Chris, the tech, was excellent. He was courteous, knowledgeable and efficient and completed the repairs in a very timely fashion. Good employee and recommend him for future jobs.

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MARK B WAS ON TIME REPLACED ROLLERS LUBRICATED SPRING AND HINGES CHECKED ALL AND COMPLETED IN LESS THAN 1/2 HOUR THOROUGHLY DELIGHTED WITH SERVICE

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This is the second time that I have called on your service to take care of my garage doors. This time I received the same excellent service as I did last time. Alex called ahead to announce his coming arrival. He appeared within the promised window and went right to work. His repair was made quickly and efficiently. We also discussed possible preventative maintenance and he even gave me some self service tips. Pricing was also fair. I am very pleased with your service and will use you again in the future.

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Next day service was a real plus! Technician was on time and very professional. I will definitely call Precision for future service.

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Mark was on time, took care of my door problems, very professional.

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Thanks Mark! Great job and done so quickly! He was professional, informational and very kind! Thanks Precision.

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Called on Friday, had our new door opener installed next day. 100% happy with the service. Our service man Alex called and let us know he could come earlier than scheduled and kept us up to date on the time. He was so knowledgeable and answered every question (probably 100) from my husband. Will definitely use this business again when needed. Thank you so much!

Review:

Like most things what I thought would just be a small expense of replacing a remote key pad ended up as a new garage door opener for $575. Despite this it was my decision. The technician did tell me that he could install just a new key pad but in all probability this would not solve the problem since the opener I had was under rated for my type of garage door. Service was same day and the technician was knowledgeable. I appreciated the options he gave me and I did not feel pressured. I would use Precision again.

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Technician Gaetan was excellent. Followed good distancing protocals and replaced only what he believed was necessary. You have a quality employee. Dave

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Thanks for a good job. Mike was on time, assessed the problem, discussed options, including new motor/circuit board. Installed the new motor, sensors, and opener. Reviewed the new devices with me. Would definitely recommend Precision.

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The repair man was very clear and explained everything that was wrong and explained the charges and options nothing up his sleeve no surprises the door works beautiful I would use your services again. Very happy

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Inspected our 20 year old door hardware. Updated all worn parts. Replaced the motor. Excellent Job. Done within one visit.

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I can't say enough with praise for Alex Reich, the technician, that fixed my garage door. I was in a tough situation, needing to have my garage door fixed so I could tend to commitments. Alex was professional, very polite , and did a good job in a relative short period of time. I doubt that I will encounter any problems in the future with my door but if I do, I will certain call Precision!!!! Hopefully Alex will be my technician!!!!

Review:

Precision installed our new garage door opener 4 years ago and did a very nice job for a very resonable cost. We were experiencing a problem with the remote controls not working properly....sometime they worked and the next time they did not work. Mark B. came and made an adjustment that was assumed to have been caused by a recent storm outage. He was efficient, professional, and a pleasure to talk with. He also made an extra effort to rework his schedule so he could be at our house earlier than originally scheduled. He did that at our request due to an unexpected appointment we had come up that morning. His effort to accommodate us prevented us from cancelling with Preciosion and re-scheduling which would have caused us to deal with the remote control problem for a few more days. MUCH APPRECIATED.

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Matt handled my service call. Quick and accurate. Repaired my dead garage door opener in a short time at a fair price. Great workmanship and complete cleanup. Explained every step, easy to understand. I highly recommend him.

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Customer service is 5 star. Staff is polite, courteous, efficient and skilled. Glad to see agents are wearing masks!!

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Mark Basilotto took his time and checked everything thoroughly. He found frayed cables and brought to our attention we could use new rollers. So glad he found these issues which he showed to us prior to doing the work. Our door is quiet and safe now. He was on time, very nice and informative. We would highly recommend Mark and Precision to anyone.

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What an organization!! No pressure, great staff, and unbelievable prices. This is what Precision offers. We were blown away by how knowledgeable and helpful they were. No catch and no strings attached. They don’t sell you what you do not need. Again, extra savings

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I've used this company for years, always liked them and always will. The work and repair is quick, clean and we'll done. Everything is explained in layman's terms. Thank you for your impeccable work.

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Extremely satisfied with the promptness of the arrival. Mark discovered the problem right away and adjusted it. I also had him install a new keypad which he did. I would definitely call on Precision again (and ask for Mark)

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Thank you very much for all your help????

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The technician was courteous. He explained the repair and provided options. His work was efficient and neat.

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my tech could not have been better.he really knew his job.he explained everything he did and what i would do when the job was done.he also programmed my car for the new motor. he was very polite and neat and finished the job on time.i would be happy to have him again on the next job done for me. my rating is 5 stars.

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Thank you Brett for an excellent job! You are a credit to Precision Door and a shiny example of the best of technicians in your chosen trade!

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I'm very satisfied. thank your sending a empathatic, honest, and skilled tech to our home.

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Brett Owens came out to my house and did a fantastic job. He was very professional and friendly. I am so grateful to have a working garage door again. Scheduling the appointment was easy and the staff easy to work with. Great company, you won’t be disappointed.

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We selected Precision based on a friends recommendation. Brett Owens did an excellent job. His estimate was very understandable. His work was clean and efficient. His people skills were great. He is a credit to the Precision Co.