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I chosed Precision out of the phone book. Boy what a great choice I made. Mark came and tried to fix the door which was not closing correctly. After trying several things ie: bad eyes and so forth he determined the door was in bad shape for multiple reasons. I opted to order a new door and John came to install it. He recommended I let him try to repair the current door which I agreed to. After his repair work the door works better than it has in over 20 years and was several hundred cheaper than a new one. Kudos to Mark and John for unbelievable service,courtesy and expertise. Wonderful experience for us. Highly recommend !!!!

Review:

Our teck Justin was on time & in no time he had our door working like a dream. He even programmed our car so we could use that function. Thank you for your hard work.

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Their service was even better than the advertisement we saw on TV. They were in the area and wound up coming within 1 hour of us calling them and fixed the problem. They checked out the rest of the metal brackets and adjusted one other. Would highly recommend their service. David Butkus

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I was very pleased with the fact that the technician that was sent to my home was very polite and friendly....he fixed the minor problem very quickly and also installed an insulation strip at the bottom of the garage door....being able to close my garage door came at just the right time, as an armadillo was headed for my open garage door this morning!

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Outstanding in all aspects. Prompt, immediate attention while working my schedule. Courteous, thorough and expert. What more can I say. As a former services business owner, I am sensitive to quality of service. Your company sir is superior. It starts at the top and you are to be commended. Alex is a valued guy on your staff.

Review:

Called on Sat. PM. Was told tech would arrive between 2-5pm Sun. Shows up @ 6:30. After troubleshooting, said he needed parts and would return Mon @ 4:30. Calls at 5 says too tired today, will return Tues @ 4:30. Arrives 6:30. Works until 8:30. I have to work very early Wed. Tell him to finish next day. We’ll see. Despite time delays, really like John’s attitude and expertise. Also, why don’t billing amounts on estimate add up to total costs?

We apologize for the delays in getting to your home and resolving your problem. The technician explained that his previous job had been much more time consuming that thought and delayed his schedule greatly. WE strive to give each customer as much time is needed on every appointment to make sure the job is done correctly. In your case we let you down as we had to come back a second time. The technician stated he did try to work with you within any time constraints and that is why the return visit was moved. But in the end you were extremely happy with his work. We thank you for your business and hope in the future you will keep us in mind

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Star rating: 5

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Mark did an exceptional job. Very accommodating and efficient!

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Was very pleased with the service and professionalism of my technician.The job was done quickly and professionally. I am very happy with the service that was extended to me, would recommend your company to anyone!!!!

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Very quick response to request for repairs. Technician (Ian) was conscientious, patient and thorough in his comments on what needed to be done and made the repairs immediately. Couldn't be more pleased.

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Great service. Installation was quick, and the door works great.

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On time, friendly & professional, I would recommend Precision, job well done!

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Door maintenance. Precision is a delight to deal with. Always courteous employees. When they give you a time frame the person coming to you always calls you before hand to give you a more specific time which is so very helpful.

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Alex was great. Checked everything to determine any issues

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I called Wednesday afternoon ,spoke to the receptionist and said she can have some one out tomorrow . Ian called first thing and said he"ll be here in 45 min and was here right on time .he explained about my door and even said what the problem was and will be back Monday or Tuesday when the part comes in. I am really glad I called Precision Door I kept putting it off and glad I called the right company. Thank you Ian. 5 star I can trust you guys

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The young man that install the door was very professional and courteous.

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Reliable, always call ahead and show up on time. Problems always rest;ved quickly and service providers are capable and polite. A good company.

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2nd time with Alex, great job each time, thank you

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First of all I want to say that I do not have adobe reader and can't get it installed so I cannot retrieve my invoice receipt. Is there any way you can resend it on regular email, please?

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Mark was the technician who performed my sevice call. He was punctual and swapped out the spring and assorted parts , made final adjustments and lubed the appropriate parts. He was pleasant and informative all the while going the repair very efficiently. Thanks to Precision and Mark for great service.,

Review:

Alex just finished the installation. We are very pleased. He really took the time to explain all until we understood all operations on the new opener. Programmed vehicles, but really polite. Your commercial ads hold the truth. Very hard to find these days. We will be recommended our company. Thank again for all.

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Good job, Seth.

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I saw an ad on TV for your company, and then went to my computer and got the Venice phone number. It was 3:30 in the afternoon. When I called Holly explained the options I was interested in and said the next appointment available was 4 to 5 if someone would be home. Jason came at 4:30, replaced all the springs, opener and rollers and was done by 5:30. I now have the quietest door on the block. Thank you.

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Service was prompt and the man was cordial. New opener looks good.

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I had very good service and like the idea very much on your confirmation email the day before my tech Seth was to come for my appt. that you can view who was coming and click on each technician to know a little about them, how long they were with Precision and what they look like even with their picture! I will honestly say, but don't know the going prices on new springs and bearings, and a new bottom seal, price was "okay", but the tech did call when he was on his way, showed up on time and did a great job and even showed me how to open and change, which I already had a 9-Volt battery in the house, my outside keypad for my garage, told me all the areas where to lubricate and even left me the rest of the lubricating garage door spray can. Nice fellow. All is working great!

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You responded by sending someone asap the morning after we called you ( our car was inside w/ a broken door opener. Seth was on time, knew his " stuff" and took extra time to be sure all was ok thanks to all ed day

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Called about 2:00 pm. Promised service between 4 and 9 that day. Alex arrived around 5 pm and fixed problem. Charge was very reasonable. Thank you.

Review:

Just as the commercial on TV says, you NEVER know when you are going to experience a broken garage door spring. Watched the commercial again last night and, this AM as I closed the door, it happened. I called Precision (we have used them before & were very satisfied) and was told that someone named Mark would be out between 12 & 4 PM. Mark called an hour later & said he could be here earlier. He arrived and it was fixed. Mark was very professional & personable & did a great job.

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Serviceman Alex was outstanding. He quickly diagnosed our door problem and offered options for repairs. He was very knowledgeable and efficient throughout. I called on a Saturday and he was at our house within an hour after my call with all the parts needed to complete the job in a few hours.

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Precision Doors service was thorough, efficient and friendly. I had 3 different issues that needed to be addressed and they were all looked after. Our doors are working like new!