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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southwest Florida
has received 11 reviews, averaging 2.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark came out on Dec first. He was knowledgeable and very good. Stated we needed a new door. Because we liked Mark I called Saturday and an appointment was set between 1600 - 2000 on Wednesday Dec 9th for an estimate. We have looked online but wanted to talk to someone in person and see material first. Was told on phone they bring a kit. Received a call around noon on Wed that there were some cancellations and wanted to come early. I was at work so I did not hear vm until 1430. I called around 1500 and said I was on my way. Did not hear from Seth after two calls. To my surprise an estimate was at my front door. Evidently, the appointment time does not matter. Now mind you, I left work early for this appointment. I called to see if someone was coming but the real person answering, although very nice could not get anyone to answer. I think they were gone for the day. I did send an email to Precision. Seth answered the next day and said he was sorry. Family emergency. Probably should have let me know that before coming early. So now it will be another week before I get a different company to come out. The reviews are great and I hope that my experience was not the usual. I never heard from the owner just Seth. Sorry to say that I am very unhappy with the way I received the estimate. Seth will be glad to answer my questions via email. No thank you. I wanted to see material against my paint. Except for dollar amount the rest of the information I already knew from online. My suggestion would be that if there is an appointment, fo not make it convenient for the tech. If there was a family emergency, the I should have been called or a different technician sent to keep the appointment. This is the first review I have ever left. That shows how disappointed I am.
Sylvia Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced existing garage door and garage door opener. They did a good job with the installation except for the wood trim. The existing wood trim is 21 years old and had wood rot and was warped at the bottom. They just tacked a new strip over the old. The old molding will continue to rot and warp further causing problems in the future. Should have done it properly and replaced the old damaged wood trim. Sales representative said that the old wood trim would be replaced upon new installation but it didn't happen.
Tom Lapointe
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

this poor review is more about company management than the tech. as a result of the installation of new springs the door opener motor was damaged. i thought i was being very generous in suggesting that they fix or replace the motor and i would pay their cost. i was only offered a $50 discount and installation. i.e. $500 job for $400. given that they caused the problem i thought this was unfair. I will be using another company even if i end up paying more. very unhappy with their response to this issue.
Ian Macneill
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer who came out was extremely nice and knowledgeable. Unfortunately, even though a VERY detailed description of what I needed was given to the call center they did not convey that information and so it was a wasted trip for the tech and a wasted day for me waiting for the appointment. I believe they will do an excellent job once they actually get to do what I wanted based on the great advice given to me by the installer.
Sharon Nelson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Monday, precision door installed all new components, remotes have already FAILED, not happy. Will wait before writing more call me . FRED
Fred & sherry Michael
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex did a great job on installation but spent too much time on up selling your products Your pricing is is out of sight. $425 Total $125 Springs $300 Labor for One Hour Fund out non compettiive Why?
Fred Tower
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech, came out, I explained the problem, He said lets try a new remote. Pulled a new remote out of the box, hit the learn button on the opener, would not program, said you need a new door opener. I said how much, and he said $569.00 installed. I said let me think about it, he said okay and left. Sent me an invoice for $69.95. Was at my house for maybe 15 minutes. I checked with D&D garage door and they could install a new door opener for $325.00. Also said they could send a tech to fix my current door opener. I said, interesting. I checked with home depot and found a brand new Genie garage door opener just like the one I had for $205.00. I opted for the opener from Home Depot. I'm pretty sick of company's trying to rip people off. My advice is to shop around. Thanks, Paul
Paul Perzyk
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

There was a bait and switch on the price. Perhaps better put, it was an omission in that I needed two springs and a center bearing. Original ball park estimate was $148. I paid $340. I asked if they serviced my Ryobi GDO. They stated that they did. They were fundamentally unfamiliar with the product. Technician Lee was pleasant and diligent. Yes, my GD goes up and down. Call center and management leaves much to be desired. Do not recommend.
Gregg Desilvio
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had called Precision because of use in the past which was superior and exceeded expectations. Today however, this was not the case. I had put new batteries in the remote only to discover the garage door would not open. I figured that the remote needed to be re-programed...a simple thing. I did not have access to a owner's manual; so I called Precision. The tech took his key and cleaned off the contact points for the battery only to find it did not fix it. He said he could sell me one for $42 plus the service call today of $35. I told him I would wait and purchase a replacement remote later. I do not feel that I should be charged $35 for a service call when my issue was not corrected....and he took his key and scraped ….all of about five minutes. What do you think.
Richard Ziegler
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe arrived timely, explained what needed to be done to repair my garage door. He performed the repair as explained also in a timely and efficient manner. Thank You
Marjorie Robins
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Disinterested Technican seemed not willing to solve the problem. Hands looked covered in oil and sat into a brand new car in his work clothes without any cover on seat. Bad experience, and exactly the opposite to the previous service call.
John O'neill
Service Provided:
Garage Door Opener Install