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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southwest Florida
has received 15 reviews, averaging 2.00 Stars:
1 2 3 4 5
Review:

I scheduled an appointment for a service tech to come and look at our Garage door where the lower panel was dented due to the flooding waters of Hurricane Ian. I specifically told the woman who scheduled the appointment that I was unable to meet the Tech there and that the 16'x7' door is inoperable due to the flood damage. I told her that the 36" swing door at the rear of the Garage is open and the Tech can let himself inside to assess the damage and try to get the large entrance door to open. The Tech was not told to use the rear door and never went inside to see if the he can get the door to open. I was charged the service call fee and I had to re-schedule the appointment for the end of the month. I have Tenants living there who are eager to use the Garage. Needless to say, I am not very happy. I just hope I do not get charged twice for the visitation fee due to poor communication on their part.

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A Response from: Andrew Sell

Our General manager was able to communicate with Mr. Bonifacio who did not realize that the invoice we sent him was for $0.00 and was just a documentation invoice stating that we were out there and listed a time frame. We have rescheduled this customer and he did apologize for not seeing the $0.00. We are happy this was just a miscommunication and can't wait to get out to this customers house to offer him a free door estimate next week!

Tom L. Service Provided:
Garage Door Repair

Door Technicians: Tom L.
Review:

I bought my door opner from you & am very satisfied with the product. I was not happy at the cost of the recent repair caused by a power failure due to IAN. It took a 5 min adjustment by the tech. It appears as if you are taking advantage of IAN recipients.

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A Response from: Andrew Sell

Unfortunately we do not offer free service or free repairs as we would not be in business if we did not charge our customers for the service we provide. We charged you the absolute minimum we charge which was just our service call of $79.95 which is just the cost to cover the certified technician driving out to your house, using gas, spending valuable work time and quickly diagnosing your problem. In your case he was able to offer you an immediate repair and did not charge you anything additional. You were also quoted the standard service call of $79.95 on the phone call while booking. I am happy to hear the job was done quickly as our techs can complete most programming issues in a few minutes due to extensive training and years of working to fine tune their trade. We are in no way taking advantage of any storm related issues and could not disagree with your statement more. We always off upfront pricing and we kept our service call the exact same as it was before the storm as it will remain after the storm at $79.95. Please feel free to reach out to our main office at 941-351-2408 and ask to speak with our General Manager if you would like to further discuss your service call.

Tyler B. Service Provided:
Garage Door Opener Repair

Door Technicians: Tyler B.
Review:

Chose Precision because their toll-free number was on my garage door. Got an appointment for about 3-4 days out on a Saturday. So same day service was out of the question. Service person showed up as scheduled and offered 3 options. He did not have any parts to resolve the issue, so I chose the one that required repairing the circuitry and was supposed to be contacted on Monday to pursue. No contact on Monday. I texted service person and he had talked with his manager who said they could not get the part and to call back when we got back from a trip up north. Do not recommend this company since they don't have much concern for the customer. Not a very good experience overall.

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Alex R. Service Provided:
Garage Door Opener Repair

Door Technicians: Alex R.
Review:

Purchased a garage door from Precision about 1 1/2 years ago. This December, it would not close. The "settings" needed to be reset. They thought it was because of a power surge. We spent 3 hours trying to resent the limits, but could not get it to work. They did fix it. We live in Florida with more lighten strikes and power surges than most states. I with I knew that it would have to be resent every time the electricity goes off. After it was fixed, I wanted to know what happen and what I could to go fix it ourselves next time. When talking the to repair man, he was very rude and at first could not tell me what he had done to the garage door to get it working. After a few minutes, he "all of a sudden remembered" what he did then was mad that I was asking so many questions. I was not impressed with the manner of talking to a customer and that the door will need to be resent every time the electricity goes off.

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Service Provided:
Garage Door Repair

Review:

Mark came out on Dec first. He was knowledgeable and very good. Stated we needed a new door. Because we liked Mark I called Saturday and an appointment was set between 1600 - 2000 on Wednesday Dec 9th for an estimate. We have looked online but wanted to talk to someone in person and see material first. Was told on phone they bring a kit. Received a call around noon on Wed that there were some cancellations and wanted to come early. I was at work so I did not hear vm until 1430. I called around 1500 and said I was on my way. Did not hear from Seth after two calls. To my surprise an estimate was at my front door. Evidently, the appointment time does not matter. Now mind you, I left work early for this appointment. I called to see if someone was coming but the real person answering, although very nice could not get anyone to answer. I think they were gone for the day. I did send an email to Precision. Seth answered the next day and said he was sorry. Family emergency. Probably should have let me know that before coming early. So now it will be another week before I get a different company to come out. The reviews are great and I hope that my experience was not the usual. I never heard from the owner just Seth. Sorry to say that I am very unhappy with the way I received the estimate. Seth will be glad to answer my questions via email. No thank you. I wanted to see material against my paint. Except for dollar amount the rest of the information I already knew from online. My suggestion would be that if there is an appointment, fo not make it convenient for the tech. If there was a family emergency, the I should have been called or a different technician sent to keep the appointment. This is the first review I have ever left. That shows how disappointed I am.

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Mark B. Service Provided:
Garage Door Repair

Door Technicians: Mark B.
Review:

Replaced existing garage door and garage door opener. They did a good job with the installation except for the wood trim. The existing wood trim is 21 years old and had wood rot and was warped at the bottom. They just tacked a new strip over the old. The old molding will continue to rot and warp further causing problems in the future. Should have done it properly and replaced the old damaged wood trim. Sales representative said that the old wood trim would be replaced upon new installation but it didn't happen.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

this poor review is more about company management than the tech. as a result of the installation of new springs the door opener motor was damaged. i thought i was being very generous in suggesting that they fix or replace the motor and i would pay their cost. i was only offered a $50 discount and installation. i.e. $500 job for $400. given that they caused the problem i thought this was unfair. I will be using another company even if i end up paying more. very unhappy with their response to this issue.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The installer who came out was extremely nice and knowledgeable. Unfortunately, even though a VERY detailed description of what I needed was given to the call center they did not convey that information and so it was a wasted trip for the tech and a wasted day for me waiting for the appointment. I believe they will do an excellent job once they actually get to do what I wanted based on the great advice given to me by the installer.

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Mark B. Service Provided:
Garage Door Opener Install

Door Technicians: Mark B.
Review:

Monday, precision door installed all new components, remotes have already FAILED, not happy. Will wait before writing more call me . FRED

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Brian F. Service Provided:
Garage Door Opener Install

Door Technicians: Brian F.
Review:

Alex did a great job on installation but spent too much time on up selling your products Your pricing is is out of sight. $425 Total $125 Springs $300 Labor for One Hour Fund out non compettiive Why?

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Alex R. Service Provided:
Broken Garage Door Spring Repair

Door Technicians: Alex R.
Review:

Tech, came out, I explained the problem, He said lets try a new remote. Pulled a new remote out of the box, hit the learn button on the opener, would not program, said you need a new door opener. I said how much, and he said $569.00 installed. I said let me think about it, he said okay and left. Sent me an invoice for $69.95. Was at my house for maybe 15 minutes. I checked with D&D garage door and they could install a new door opener for $325.00. Also said they could send a tech to fix my current door opener. I said, interesting. I checked with home depot and found a brand new Genie garage door opener just like the one I had for $205.00. I opted for the opener from Home Depot. I'm pretty sick of company's trying to rip people off. My advice is to shop around. Thanks, Paul

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Mark B. Service Provided:
Garage Door Opener Repair

Door Technicians: Mark B.
Review:

There was a bait and switch on the price. Perhaps better put, it was an omission in that I needed two springs and a center bearing. Original ball park estimate was $148. I paid $340. I asked if they serviced my Ryobi GDO. They stated that they did. They were fundamentally unfamiliar with the product. Technician Lee was pleasant and diligent. Yes, my GD goes up and down. Call center and management leaves much to be desired. Do not recommend.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

I had called Precision because of use in the past which was superior and exceeded expectations. Today however, this was not the case. I had put new batteries in the remote only to discover the garage door would not open. I figured that the remote needed to be re-programed...a simple thing. I did not have access to a owner's manual; so I called Precision. The tech took his key and cleaned off the contact points for the battery only to find it did not fix it. He said he could sell me one for $42 plus the service call today of $35. I told him I would wait and purchase a replacement remote later. I do not feel that I should be charged $35 for a service call when my issue was not corrected....and he took his key and scraped ….all of about five minutes. What do you think.

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Seth C. Service Provided:
Garage Door Opener Repair

Door Designers: Seth C.
Review:

Joe arrived timely, explained what needed to be done to repair my garage door. He performed the repair as explained also in a timely and efficient manner. Thank You

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Disinterested Technican seemed not willing to solve the problem. Hands looked covered in oil and sat into a brand new car in his work clothes without any cover on seat. Bad experience, and exactly the opposite to the previous service call.

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Service Provided:
Garage Door Opener Install

Precision Overhead Garage Door Service of Sarasota, Garage Doors, Sarasota, FL
Military Discount
Lee County Chamber of Commerce
Gold Coast Builders Association
IDA
Bradenton Area

941-315-2888

941-315-2888
Boca Grande & Charlotte Area

941-866-4333

941-866-4333
Bonita Springs Area

239-785-3868

239-785-3868
Cape Coral & Fort Myers Area

239-785-3867

239-785-3867
North Port Area

941-702-2888

941-702-2888
Naples Area

239-785-3871

239-785-3871
Sarasota Area

941-315-4333

941-315-4333
Venice Area

941-315-6555

941-315-6555
Precision Overhead Garage Door Service of Sarasota
Office: 941-306-4076
2117 47th Street
Sarasota, FL 34234
Precision Overhead Garage Door Service of Fort Myers
Office: 239-572-9080
3056 Palm Avenue
Unit 2

Fort Myers, FL 33901
Precision Overhead Garage Door Service of Naples
Office: 239-294-2842
660 9th Street North
Ste 37

Naples, FL 34102
Precision Overhead Garage Door Service of Palmetto
Office: 941-500-9890
1001 Riverside Drive
Palmetto, FL 34221

License

Builders License
CBC-1259247