Read what people are saying
about Precision Garage Door in:
Naples, FL
Precision Garage Door of Southwest Floridahas received 567 reviews, averaging 4.92 Stars:
Naples, FL
Naples, FL
Appointment was scheduled between 10am and 12. The guy arrived at 2:45. He started to do the work then left to go back to warehouse to get a part. He didnt come back. We messaged him and he said there was too much traffic and would be back next day at 8am. Next day he texted and said it would be 9. Then 9.25 then arrived at 9:45. I told him i was not hay with his reliability and his response was “do you want the job done or not” Appalling attitude in my opinion
- Adrian Smoothey
Naples, FL
I would give zero stars if I could. I had a new side mount opener installed 2 years ago and have had to have it serviced twice already and the last time they could not get it to operate properly. It took 2 calls to get the manager on the phone and then he said they would definitely get the door working properly and then passed it off to Ben who was suppose to contact me but has not done so in over a week. I will have to get another company to fix the issue even though the opener is still under warranty but apparently this company could care less.
- Matt
Naples, FL
Gage came out yesterday to replace springs on my garage door and did a terrific job. He was very polite, efficient and knowledgeable and the job was completed in about 90 minutes. Not only is my door operating again but Gage lubricated several points on the cable pulley system and the raising/ lowering process is much less noisy….Precision, and Gage, get high points from me! Thank you guys!
- Robert Twiss
Naples, FL
very professional
- Jon Sinnott
Naples, FL
Easy to schedule, quick response, great service! Highly recommend!
- Carey Katz
Product:
Naples, FL
I first chose Precision when I closed on my house on a Friday evening at 5 pm in 2019. As soon as I came home from the closing, I discovered the garage door wouldn’t close all the way. Precision was the only place I could find that would come out on a Saturday (and they were coming from Sarasota to Naples). I have been a customer ever since and they have never disappointed me. The staff always courteous, professional and I find the prices comparable and fair. Bonnie Bowman
- Bonnie Bowman
Naples, FL
Very friendly service. Josh called ahead and let me know exactly when he would arrive. Gave clear estimates and explained differences in level of service. Would call again
- David Rohde
Product:
Naples, FL
I arranged for an appointment after discussing what I wanted done with the appointment scheduler. When the tech arrived he told me that he could not provide me what I wanted. He was there for less than 5 minutes, yet I was still charged $75!
- Robert Safinski
Naples, FL
Technician Josh Snelson was very professional and quickly diagnosed the issue at a reasonable price! we have been using precision for years and will continue to do so!
- Ron Heider
Naples, FL
If there was a way to give a 10 star rating- I would do so. I called Precision Garage Door at 10:30, and by 11:30 Luke showed up. He did call me before hand just like was explained to me. He not only fixed the bottom of my garage door, but he did a tune up as well. Previous to this, I was told by a less adequate company that I would need to spend 5-6K on a new garage door, and that my springs were broken (which I had just replaced 2 years ago). Another company couldn't even get me on the list- which happened twice in one week. Luke was so professional in his knowledge and demeanor, and he put my mind (and wallet) at ease. As a realtor, I shall be recommending both Precision Door and Luke to future customers.
- Tina Pietropaoli
Naples, FL
We called Precision Door to get a quote for a new hurricane grade garage door. Your representative came to our home, on time and reviewed our current situation. He explained that our new motor was the most up to date and that our door was in good shape but the noise as it was opening and closing could be alleviated by a good service. We were very impressed that he offered a solution without going to the expense of a new door. Very professional, friendly and quick advice. Excellent service. SGF
- Sally Flintoft
Product:
Naples, FL
All went well except for appoint time. He did call ahead of time and said he would be late. All is well.
- Robert Baum
Product:
Naples, FL
We have been using Precision Doors now for a few years. The service is reliable and never pushy in trying to have us buy something we do not need. Luke was thorough and very professional.
- Mary Ann Mugaas
Naples, FL
I am very impress the level of technology and professional experience your field people have. I am very happy to pick you and your people to solve my probles with my garage door.
- Emilio Guillen
Naples, FL
After dealing with another company for 3 months without any results, it was such a pleasure to get a true professional, Within few minute your employee Luke knew what was wrong and what was needed to be done to fix a problem. After fixing a mess made by another company, he realized springs installed were not the wright springs for that door. He installed new springs and door is working perfectly as it should. I will highly recommend your service to others.
- Venko Fatovic
Product:
Naples, FL
We were EXTREMELY happy with Precision for our garage door repair! Techs Alex & Luke were very professional and successful with repair of our door. We assumed we would need a new door but were saved from that expense thanks to Precision. Remember Precision for garage door installation or repair! Sincerely, the Brandons
- Mark Brandon
Product:
Naples, FL
we are previous customers of precision door and returned due to our satisfaction from a couple of years ago. Great customer service, great communication, and Luke our technician was very knowledgeable, professional, friendly, and respectful.
- Alicia Sanguily
Naples, FL
Excellent service and very knowledgeable technician. Work was completed in timely manner.
- Nancy McGettrick
Product:
Naples, FL
My property manager told me your technician Luke did an excellent job diagnosing my worn out unit. He then proceeding on installing a new unit with outstanding results, Luke presented himself as an excellent representative of your business.
- Ken Bryan
Product:
Naples, FL
Wow!!! Customer service oriented!!!! Thank you l- from the ease of scheduling to the communication, all top notch! Luke, my technician, was knowledgeable, efficient and kind.
- Amber Hill
Naples, FL
We have received the services of Precission overhead garage door services of Naples on four occasions. Each time we received exceptional service. Our most recent experience was on May 29, 2024. The technician was Andrew Sell. He arrived ahead of the scheduled time,replaced a broken spring, calibrated the garage door, lubricated, and finalized the process within 45 minutes. He was exceptionally professional and clearly understood how to repair garage doors. We are once again exceptionally pleased with the service and the price.
- Bill Moss
Naples, FL
Very professional and friendly. Knowledgeable and thorough.
- Fred Willig
Product:
Naples, FL
Advertised in mn on garage logic podcast. Had them do work for me up there. Same great service down here. Great tech and professional job Thanks
- Charlie Miller
Product:
Naples, FL
I am new to precision here in Naples but not new precision. The national company has a great reputation and I was very satisfied with their work. It was a natural to choose you when I had my garage door issue. From the person answering the phone to the technician that arrived, it was a great experience. The tech was courteous, knowledgeable and understanding. Thank you.
- James Migliore
Naples, FL
Luke was terrific. Professional, knowledgeable, polite, gave options..No negatives.
- CE
Product:
Naples, FL
They installed our current garage door opener a few years ago.
- Mary Hart
Naples, FL
Luke was very polite and personable. He did a great job repairing my garage door for which I had little hope. I am very pleased.
- please do not publish my name
Naples, FL
Technician Sergio was very professional. Thanks for the service.
- Trevor Arnold
Product:
Naples, FL
I had used them before Gage did a good job analyzing and fixing the problem.
- Tom Mckibban
Product:
Josh was early solve our problem and was very knowledgeable and do a great job T Troutman
- Pat And Terry Troutman