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5 Star they did a great job

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Excellent service. Timely response. Fair and complete options to repair.

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Awesome job well done, on time, professional. Love my new garage opener, totally quiet and fast. Thank you very much.

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Brian did an excellent repair my door is working like it is brand new

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Sept 16, 2019 I had service due to a broken spring. The door was not off the track. My car was trapped in the garage. Service arrived promptly. 29 year old door, but in working order 10 minutes before the spring broke. They insisted they had to do EXTENSIVE other repairs to the door in addition to replacing the spring, for roughly $1200, or, purchase a new door. I was not willing to spend that much money on an old door, or commit to a new door without some research. Without a repair or new door sale, they would not open the door to release my car for less than $250. I needed my car the following day, so knowing I was being ripped off, I told them to open the door. The invoice came for $225, still a rip off for nothing but a service call and the 5 minutes it took to open the door. I received an automated E-mail from the owner asking for a review, saying he would like me to call the GM if I were anything but satisfied and give them an opportunity to address the situation. I thought that was far, and placed the call. He listened to most of my story, saying it did not sound right and asked if he could check with the service person before he commented and get back to me. I thought this was fair. That was almost 4 weeks ago and I have not heard from him. I take that to mean this company feels it is ok to charge $225 for nothing but a service call and a simple door open. I would have gone to their showroom to learn and probably purchase a new door, but assumed I would be ripped off there too.

I apologize you feel ripped off. I spoke to the technician that same day and found the door was out of the track. It is a bit dangerous and he had the issue resolved in about 15 minutes because his years of training and work taught him how to complete that process that quickly. He mentioned you declined wanting the parts repaired and he mentioned he could give you a free door estimate. I questioned him about how he presented these options and if he in any way made you feel like you had to make a hard and fast choice at that moment. He said not at all, but nonetheless, if you felt boxed into a decision we apologize. We strive to leave every customer feeling the value in the service provided.

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Justin was on time and efficient with the repairs as needed. Will recommend Precision anytime.

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Technician very professional and polite. Would highly recommend Precision repair service.

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I had three new garage doors installed by Blake. He was professional, friendly and did a great job cleaning up after the install. The doors are a incredible asset to the appearance of our home. Thank you Precision Doors. Jim B.

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I now recommend Precision to anyone who needs door service...prompt service...quick..efficient. . Justin the tech had the problem solved in a minute. And the best of all NO charge...Thks to all...

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I don.t know where you get these young men but they are the best. Polite courteous and knowledgeable. I will always use Precision Garage Door Thanks

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As a business owner and single female homeowner, I would like to say that my experience with Precision was impressive. Always on a tight budget, I am a savvy shopper out of necessity. I obtained 4 estimates for a new garage door. While all were within reach of each other, I had a much more professional experience with Precision by far. Also very glad I did not skimp on quality and installed the best door possible! From point of sale to install of a top of the line Florida Hurricane Door, Precision had their bases covered. I would highly recommend them to anyone. Would I rather be out buying new high heels vs. a new garage door? You bet! But Precision made it a delightfully painless experience all the way around.

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John was the installer. He did great job. Very happy with the result.

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Absolutely great experience. The technicians were early, but called first to make sure the time was okay. They were professional and personable. Our dog loved them too :) I would highly recommend Precision Door to anyone needing garage door service. They installed several new products for us. We are also grateful for the military discount they provided our family.

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Precision is extremely responsive. The field technician, Gaetano, was absolutely excellent. He not only fixed the problem and performed preventative maintenance, he also explained the system thoroughly to make it easier to understand for the homeowner. Great customer experience.

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Honest evaluation of our problem and felt everything was fine with no need for any further work.

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The service man that came to my home this afternoon was very polite and gave me good service! Thank you precision for the good service.

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I brought our Garage Door 7 years ago from Precision and loved it beyond words. It is so quiet and easy to open and close. Whenever I call with a questions there is always someone there to answer it in a very professional manner. My recent call was concerning my key less door keypad. Justin, Service Tech, looked at the problem and made the repairs in minutes. He was very friendly to my wife and myself and made it a very pleasant experience. Will always call Precision for my garage door needs.

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Your Ad was fresh in my mind Tuesday morning when I called. We were impressed with your appointment scheduling and THEN we watched Chris and Eric drive into the driveway...on time!!! GREAT guys, less than two hours we had a new WORKING...quieter garage door!!! Very impressive...and THANK YOU!!!

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Our garage door broke on a Saturday. Justin was wonderful and was here on Sunday to fix it. Quality worker and reasonable cost.

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Just after we bought our home, we had Precision replace the overhead door springs and do a tune-up. We were very pleased with the work that the tech, Justin W. did. So, recently, when the door started to make a loud noise and even jam on occasion as it opened, I didn't hesitate to call Precision. They responded immediately and sent Justin W. out that same afternoon. As promised, Justin W. called me when he was still 20 minutes away so that I would have time to drive home from work. Just like on his prior visit, Justin was prompt, courteous, and very well informed about our equipment. He took care of the problem and told me to let him know if we had any further problems with the door. Justin W gets 5 stars from me! And, I'll certainly continue to recommend Precision to neighbors friends, and work colleagues.

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Excellent service

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John was pleasant and Knowledge and done a good Job. I would highly recommend him. That’s John.

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Chris did an excellent job repairing our garage door. It sounds like a new door when I push the button.

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I could not open my garage door. I called precision and within a day Chris appeared and now my garage door is working. I found him to be competent and he explained everything to me so I could understand.

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I want to commend "Mark", the wonderful miracle worker who fixed my broken garage door equipment. He arrived on time and went right to work to correct the problems.. He was very nice, polite and industrious. 5 star all the way!

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My garage door opener was repaired by the technician and he answered my questions in a thorough manner and I am pleased to give Precision Doors 5 stars.

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Service tech very professional. He discussed options so i could make decision.

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Great service by Chris....excellent mechanic...no wasted motion...very experienced. .came the same day... great co.

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Justen Wilcox was most effient in explaining and installing new motor and rollars. Highly recomend rate 5 stars

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So refreshing to have a pleasant, skilled technician (Chris) show up in a timely manner and fix the damned door!! Didn't realize how clunky my old one was. This new opener (and springs) is smooth and silent and just a pleasure to have. He also programmed my universal remote so now I have three clickers. Too bad all they do is garage doors...