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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southwest Florida
has received 5 reviews, averaging 3.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech that came out was professional and friendly. However, I was told on the phone that a spring replacement would be around $180 and when the tech arrived he told me it would be $475. At that point is was a little late to get another quote so I felt I had no choice but to pay the much higher amount. A couple extra questions when making the appointment could have provided an accurate quote over the phone and I would not have felt misled.
Paul Dangel
A Response from: Andrew Sell

I apologize you felt our service did not meet your expectations. We record all of our calls for training and quality control and I went back to check your call and the representative who set your appointment did mention the springs range between $118-$225 per spring. If you have two springs we do not replace just one as that could cause further damage to your door and potentially injure our technician if your other spring broke while tension is being added to the new spring setup. I will also follow up with a phone call as customer service and a good experience is our number one priority.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called on Sat. PM. Was told tech would arrive between 2-5pm Sun. Shows up @ 6:30. After troubleshooting, said he needed parts and would return Mon @ 4:30. Calls at 5 says too tired today, will return Tues @ 4:30. Arrives 6:30. Works until 8:30. I have to work very early Wed. Tell him to finish next day. We’ll see. Despite time delays, really like John’s attitude and expertise. Also, why don’t billing amounts on estimate add up to total costs?
Jim Mcdougall
A Response from: Andrew Sell

We apologize for the delays in getting to your home and resolving your problem. The technician explained that his previous job had been much more time consuming that thought and delayed his schedule greatly. WE strive to give each customer as much time is needed on every appointment to make sure the job is done correctly. In your case we let you down as we had to come back a second time. The technician stated he did try to work with you within any time constraints and that is why the return visit was moved. But in the end you were extremely happy with his work. We thank you for your business and hope in the future you will keep us in mind

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pro: Prompt, effective service. Con: Very expensive!
Randall Bowdish
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair was carried out efficiently however they did not come during the 4 hour window promised and had to be phoned to get there 1 1/2 hours late
Andrew Carter
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision before. The work was done well with professional explanations. I would use them again.
Dolores Sauer
Service Provided:
Garage Door Opener Repair