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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southwest Florida
has received 19 reviews, averaging 3.00 Stars:
1 2 3 4 5
Review:

The service tech, Ben, was courteous and efficient and solved the problem by spraying lubricant. The problem was the cost. I was told ahead of time it would be a $79 trip charge but I was charged another $80 to spray lubricant, which didn't take even 5 minutes. Ben was at our home at most 10 minutes. Like everyone else, I understand inflation but $159 for 5 minutes work (at most) and a few squirts of lubricant doesn't pass the smell - or reasonableness - test. No need to respond with an explanation of the cost of doing business. This just has to do with customer satisfaction, and satisfaction has to do with the value I receive for the price I pay.

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Service Provided:
Garage Door Repair

Review:

Technician was very nice, however he quoted me $159.00 to fix my garage door. I said okay, fix it. Then when it was time to pay the bill he stated it was $309.00! I asked him what happened to 159? He stated he had to replace 2 rollers and 2 brackets. I felt like it was a total Bait & Switch! Will think twice about using your company again!

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Service Provided:
Garage Door Repair

Review:

tech was professional, work done promptly, allwork needed to be done was explained. Only problem was price. OH MAN. Good thing my defibrilator was charged. alot of money for the work done.

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Mark B. Service Provided:
Garage Door Opener Repair

Door Technicians: Mark B.
Review:

Technician was top notch and quickly resolved our problem. Booking staff made promises the technician could not possibly keep after making a scheduling error the first day.

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Tom L. Service Provided:
Garage Door Repair

Door Technicians: Tom L.
Review:

slow to respond. minor adjustment completed in one minute based of visual inspection. requested waiving service charge or reducing charge.]

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A Response from: Andrew Sell

Thanks for the review. For all three visits we were out to your house within 24-48 hours of your call. We charged you a service call one time, the second visit was no charge as you stated to the technician that you fixed the problem when he arrived and the third visit you were charged only for the broken keypad we replaced with no service call or any additional labor. We do appreciate your review and were happy that our expertly trained staff was able to immediately locate and fix your issue.

Service Provided:
Garage Door Opener Repair

Review:

The technician for our repairs was accommodating and did a great job. We are well pleased with that. HOW DO WE GO ABOUT GETTING A NEW DOOR? We asked for a quote and got one but the email quote said no reply. We have questions. Who do we talk to? We don't understand Terroll Nebel

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Service Provided:
Garage Door Repair

Review:

The door does not open until I’m in the drive way . My old 21-year-old Genie opened 2 or 3 houses away. The light bulb was dead And it looks like an erector set, The Genie was more appealing to look at. And I did not get the $50.00 dollar discount

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Service Provided:
Garage Door Opener Install

Review:

Technician was excellent and courteous. Previous garage door installation unsatisfactory.

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Fischer L. Service Provided:
Garage Door Opener Install

Product:
Opener

Door Technicians: Fischer L.
Review:

WOW YOUR MARKUP ON THE SPRINGS WAS A TOTAL RIPOFF $180 EACH WHEN I SEE ON INTERNET COST ABOUT $50 EACH

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Service Provided:
Broken Garage Door Spring Repair

Review:

picked from internet because the company I called first did not show up on time or called.There was not much to do and the service was very good.due to old age it was difficult for me to lift the door.thanks.God bless

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Service Provided:
Garage Door Opener Repair

Review:

Service man was very nice. He had no parts to fix my garage door even though the woman who took the call said the truck was fully stocked. I told her it was a non motorized door. Had my husband stay home all day waiting for appointment, so he went to Home Depot and got the parts and fixed himself. The dispatcher wrote up the problem as motor not working even though I told her it was a manually operated door

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Alex R. Service Provided:
Garage Door Repair

Door Technicians: Alex R.
Review:

Replaced weather sealing around garage door with new seals. When garage door is shut the weather seal has three bubbles on the top part of door. Written by Erland's wife, Esther

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Service Provided:
Garage Door Repair

Review:

For some reason your service guy used self tapping screws to mount the new hinge resulting in the new hinge been mounted off center. He did not use the existing bolt and nut assemble nor did he leave them here. I am not sure if the off center mounting is causing the door to operate poorly. Granted it’s an old door but was operating very smoothly. I am in the market for a new garage door.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Too much money for what was done! The rollers of the doors were just sprayed it wasn't really a repair

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Service Provided:
Garage Door Repair

Review:

Tech that came out was professional and friendly. However, I was told on the phone that a spring replacement would be around $180 and when the tech arrived he told me it would be $475. At that point is was a little late to get another quote so I felt I had no choice but to pay the much higher amount. A couple extra questions when making the appointment could have provided an accurate quote over the phone and I would not have felt misled.

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A Response from: Andrew Sell

I apologize you felt our service did not meet your expectations. We record all of our calls for training and quality control and I went back to check your call and the representative who set your appointment did mention the springs range between $118-$225 per spring. If you have two springs we do not replace just one as that could cause further damage to your door and potentially injure our technician if your other spring broke while tension is being added to the new spring setup. I will also follow up with a phone call as customer service and a good experience is our number one priority.

Brian F. Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Door Technicians: Brian F.
Review:

Called on Sat. PM. Was told tech would arrive between 2-5pm Sun. Shows up @ 6:30. After troubleshooting, said he needed parts and would return Mon @ 4:30. Calls at 5 says too tired today, will return Tues @ 4:30. Arrives 6:30. Works until 8:30. I have to work very early Wed. Tell him to finish next day. We’ll see. Despite time delays, really like John’s attitude and expertise. Also, why don’t billing amounts on estimate add up to total costs?

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A Response from: Andrew Sell

We apologize for the delays in getting to your home and resolving your problem. The technician explained that his previous job had been much more time consuming that thought and delayed his schedule greatly. WE strive to give each customer as much time is needed on every appointment to make sure the job is done correctly. In your case we let you down as we had to come back a second time. The technician stated he did try to work with you within any time constraints and that is why the return visit was moved. But in the end you were extremely happy with his work. We thank you for your business and hope in the future you will keep us in mind

Service Provided:
Broken Garage Door Spring Repair

Review:

Pro: Prompt, effective service. Con: Very expensive!

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Alex R. Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Door Technicians: Alex R.
Review:

The repair was carried out efficiently however they did not come during the 4 hour window promised and had to be phoned to get there 1 1/2 hours late

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Service Provided:
Garage Door Opener Repair

Review:

I have used Precision before. The work was done well with professional explanations. I would use them again.

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Gaetano C. - General Manager Service Provided:
Garage Door Opener Repair

Management Team: Gaetano C. - General Manager
Precision Overhead Garage Door Service of Sarasota, Garage Doors, Sarasota, FL
Military Discount
Lee County Chamber of Commerce
Gold Coast Builders Association
IDA
Bradenton Area

941-315-2888

941-315-2888
Boca Grande & Charlotte Area

941-866-4333

941-866-4333
Bonita Springs Area

239-785-3868

239-785-3868
Cape Coral & Fort Myers Area

239-785-3867

239-785-3867
North Port Area

941-702-2888

941-702-2888
Naples Area

239-785-3871

239-785-3871
Sarasota Area

941-315-4333

941-315-4333
Venice Area

941-315-6555

941-315-6555
Precision Overhead Garage Door Service of Sarasota
Office: 941-306-4076
2117 47th Street
Sarasota, FL 34234
Precision Overhead Garage Door Service of Fort Myers
Office: 239-572-9080
3056 Palm Avenue
Unit 2

Fort Myers, FL 33901
Precision Overhead Garage Door Service of Naples
Office: 239-294-2842
660 9th Street North
Ste 37

Naples, FL 34102
Precision Overhead Garage Door Service of Palmetto
Office: 941-500-9890
1001 Riverside Drive
Palmetto, FL 34221

License

Builders License
CBC-1259247