Tom
Average: 4.72 stars
Tom's Bio:
I grew up right here in Fort Myers and went to college at Georgia State for a career in Finance. I enjoy working with my hands and joined Precision Garage Door. I enjoy fishing and being outdoors.
Naples, FL
Bonita Springs, FL
I called at 3:34 today with a broken spring and at 6:10 it was fixed. That’s what I call service. Thanks
- Bob Morber
Old Marco, FL
prompt professional service. quality work. Highly recommend.
- John Howell
Bonita Springs, FL
Tom the service technician arrived on time. Very professional and engaging. Explained why the rollers had to be replaced and the springs tightened. Very courteous and professional.
- Joe Subin
Fort Myers, FL
I had a broken garage door spring on a Saturday morning which was very inconvenient. I was able to schedule a repair for Sunday morning and the repair was completed quickly. The service technician arrived on time and was professional.
- Jeff Davis
Fort Myers, FL
Serviceman came early and repaired the door in short time. Service was terrific and can as "advertised".
- Anthony Falco
Fort Myers, FL
Repair personnel were very courteous. They kept me informed on what they would be doing. Re commended that the rollers should be replaced. Work was completed very satisfactorily. I would recommend your company to other personnel.
- Jerome Kerle
Fort Myers, FL
Garage door motor failed. I give 4 stars for the service but only 2 stars for the price. The tech was good, came on a Sunday at "no additional charge," worked for 2.5 hours. I thought the price was very high. Was told the motor failed, which I already knew. Was then told I needed a new motor AND springs, chain, the entire system. Cost about $2200. Seems very high to me. Was in a bind, so I paid it.
- Richard Wilson
San Carolos Park, FL
A neighbor recommended you. I liked that I could book online and was very happy you came next day. The technician was very informative and did a great job.
- Sylvia Curtis
Cape Coral, FL
I was very pleased with the service. The technician contacted me ahead of time giving me the exact time he would arrive. He showed up on time, The truck was clean, and Tom, our technician, was very courteous and in a clean uniform. He inspected the doors. and presented me with his recommendation of repair. I rejected one part of the proposal. and he did not try to oversell or push me into purchasing. The work was done in a timely manner. and everything. was cleaned up. I would definitely recommend this company.
- Terry
Alva, FL
Found Precision on the Internet. Quick response with same day service. When I questioned the quote the tech said prices had gone up and tariffs had kicked in which I do not believe. I only agreed to the cost because it was a Friday and my garage door wasn't working. Tech was onsite for less than an hour and I paid the $1512 for the new opener. I did have a question about the invoice and called Percision twice but no one returned either call. It felt to me that they wanted a sale not a customer.
- Ken Gay
Naples, FL
The response to our phone call was fast (same day) and serviceman (Tom) was great!!
- Nancy Lishack
Fort Myers, FL
Quick response and friendly staff repair was done quickly and price was reasonable
- Frank Gazzaroli
Bonita Springs, FL
I used this company when I lived in Indiana and was very satisfied. when I moved to Bonita Springs, Fl. and had a garage door problem, I called Precision Door. I still receive the same professional service. Employee was very nice and professional. Would and will use them again. Quick and timely.
- Sandy Edsall
Absolutely amazing what an upgrade Precision can do to a garage door(s)! I called for Quiet door and got great service and education as to what is going on in the garage door world! Thank you for your prompt and updated services. Call them.
- Katie Branam
Service Provided:
Product:
Door Technicians: Tom
Bonita Springs, FL
Fabulous service.Came out on a Sunday.Technician was extremely knowledgeable.courteous,and professional.
- Robert Goldsmith
Fort Myers, FL
I was able to get an appointment very quickly. Tom, the technician phoned to say he was on the way. He solved my problem and overhauled my garage doors. You exceeded my expectations. Tom was very professional and courteous.
- June Gillis
Fort Myers, FL
Great service, Tom did a great job, will recommend to friends
- Thomas Irwin
Fort Myers, FL
Response was quick; installer was professional and courteous. We are very satisfied with the service and product.
- Michael Joyner
Fort Myers, FL
I was surprised that finally I found a company in Florida with a knowledgeable technician. Your employee quickly diagnosed the problem and rapidly replaced springs, bearings and rollers. I am more than pleased with my repaired door.
- Gary Strouse
Fort Myers, FL
They were very timely to respond to my garage door, the service manager was effective and actually arrived early which I appreciated. I would highly recommend them.
- Theresa Sterman
Cape Coral, FL
Very happy with Precision Doors professionalism. Tom the technician was knowledgeable, courteous, & friendly. He got down to business right away and my garage doors were repaired and in perfect working order. I would recommend Precision Doors highly.
- Bob Elardo
Cape Coral, FL
Quick, professional, courteous, and knowledgeable.
- Bill Barrett
Lehigh Acres, FL
Technician was incredible. It was like a piece of cake for me. Without a doubt I will recommend your company.
- Susan Lambrecht
Fort Myers, FL
Quality and Service
- Charles Ochinergo
Fort Myers, FL
Precision is the best. Tran, our service technician was fast, competent and helpful. Keep up the great work and thank you.
- Philip Disalvio
Bonita Springs, FL
Excellent job
- Art Flach
Fort Myers, FL
I scheduled an appointment for a service tech to come and look at our Garage door where the lower panel was dented due to the flooding waters of Hurricane Ian. I specifically told the woman who scheduled the appointment that I was unable to meet the Tech there and that the 16'x7' door is inoperable due to the flood damage. I told her that the 36" swing door at the rear of the Garage is open and the Tech can let himself inside to assess the damage and try to get the large entrance door to open. The Tech was not told to use the rear door and never went inside to see if the he can get the door to open. I was charged the service call fee and I had to re-schedule the appointment for the end of the month. I have Tenants living there who are eager to use the Garage. Needless to say, I am not very happy. I just hope I do not get charged twice for the visitation fee due to poor communication on their part.
- Steve Bonifacio
Our General manager was able to communicate with Mr. Bonifacio who did not realize that the invoice we sent him was for $0.00 and was just a documentation invoice stating that we were out there and listed a time frame. We have rescheduled this customer and he did apologize for not seeing the $0.00. We are happy this was just a miscommunication and can't wait to get out to this customers house to offer him a free door estimate next week!
Fort Myers, FL
Tech Tom was prompt and very friendly. Was here for 1/2 hr. Biggest rip-off ever. They charge $79 just to show up then charged me for 2 hrs. of labor ($170.00) and $500.00 for 4 safety sensors which cost less than $80 total. Price gouging at its finest!
- Dale Burke
Fort Myers, FL
My garage door opener quit this morning. I called Precision Door and the tech showed up by noon and installed a new opener.. I was back in business by 1PM. Great service! Reasonable price.
- Rick Bair
Purchased new springs,rollers cables and opener. 3 weeks later cables failed and door jammed. Unable to manually open or close. I mark this up to poor installation. Yes they did come out the same day but it should have been done right the first time
- Brad Baumgardner