Read what people are saying
about Precision Garage Door
Precision Garage Door of Southwest Floridahas received 111 reviews, averaging 4.00 Stars:
Naples, FL
Port Charlotte, FL
I had call different company’s and no one came so I decided to call precision so we set up an appointment for Thursday afternoon at 4pm so Matt call me sometime around noon to let me know that he had and early opening so I told him to come very nice man he fix my problem and I was very happy I thought the price was a bit high but nothing is cheap these days I’m please that problem was taken care and I would used your services again if I need anything thank a lot and give Matt 4stars
- Diamngo Nieves
Port Charlotte, FL
Verry Pleased with your technician and his work. NOT happy with your customer scheduling and booking department, 2 reasons. First I feel your $79.00 dollar service which if the bill exceeded $100.00 would not be charged was presented in a very confusing manor. Your tech explained your policy to me and now that I understand I totally agree. Second when I asked at booking if you accepted credit cards for payment, I was told yes and the tech would process it. when I gave the tech the card he informed me there was a up charge for using a card, I understand the cost of doing business but blindsiding a customer with an up charge, what if my checking account was sucking wind. The service was prompt and good I will recommend your company.
- James Bell
Port Charlotte, FL
Thank you so much for the quick and timely service. Very nice service man, great work.
- Fredrick Dutra
Product:
Cape Coral, FL
Service was good , repair work very good, pricing on material is over priced. Bearing $75.00 value $5.00 Springs $430.00,value $200.00 for pair
- Donald Sapanara
Naples, FL
My garage door was stuck because I attempted to repair it myself and jammed it. The technician (Justin or Jason?) was great. Professional, courteous, and fixed the jammed door in about 30 minutes. He also provided some lubrication tips. I only gave a 4-star rating because I was a bit disappointed in the charges. The technician said at the outset that they charge a flat fee of $225 for a hung door. But I didn't realize that there would also be a $79.95 service call charge and an $80 labor charge on top of that. I had a coupon to remove the $79.95 service call charge but it seems like adding a $79.95 service call charge and $80 of labor on top of the hung door charge is "double dipping". There were no parts needed to un stick the door--only 30 minutes of labor.
- Mike Tucker
North Port, FL
We the Hamel's would like to thank you for the fast service that you gave us to come out and look at our garage door. We appreciate the technician that went to work to see what our problem was. He answered all our questions, and told us the company would be in contact with us. Thank you again for the service and respect that the company has give us.
- Richard & Carol Hamel
Palmetto, FL
Service was great. Brian did an excellant job explaining my options and performing the work. Only issue was I feel it was over priced.
- Terry Crawford
Product:
Door Technicians: Brian
Bradenton, FL
I originally had you install my new door a few years ago. The bracket holding the bracket to the track rail broke and shredded apart and would not let door close. The tech said he had never seen anything like this happen. Since it was obviously a product defect, I feel that I should not have been charged a service call fee. There were no parts used, just broken part repositioned. On a positive note, Brian was a great tech and did work quickly.
- Mike Scruggs
Sarasota, FL
I am very pleased with the job that Ron K. did. Very professional, knowledable, friendly and polite.
- Pablo Ortiz
Product:
Venice, FL
Your guys that came out and installed a new trolley for my Genie opener did a quick and through job and were very courteous. I must admit that charging $150.00 for a part that sells for $25.00 on Amazon is a bit steep but at my age I can't do it myself anymore.
- Steve Gardner
Naples, FL
Great job and product. Ben was fantastic and informed . Only reason a 4 rating is petty to charge your customers credit card fees. Very annoying and reduces my loyalty to comparing with other companies next time. Thank-you
- Stan Brown
Thank you for submitting your review. CurePay, the credit card processor, is the company that handles credit card transactions and they charge a checkout fee for their service. As prices for everything rise our other option was to raise our prices which we chose not to do since we can still offer that small percentage of savings to our customers if they use any of the forms of payment we accept in house. We accept cash, checks and electronic ACH transfers at no cost to the customer. Once again thank you for using our company.
Product:
Cape Coral, FL
Although I elected to delay the repair, I was very happy with the office personnel and the competent service tech. Thank you
- Jordan Baranik
Venice, FL
Our neighbor used your company last spring and we asked the young man, I think his name was Fisher to check ours and he told us at that time our motor wouldn’t last much longer so when we started having problems again we called your company and asked for him again. He honored our estimate and did the work for us today staying until past quitting time to finish it. He did a very commendable job.
- Reed Hurst~homeowner
Naples, FL
Outside key pad not working
- Charlie Miller
Product:
Fort Myers, FL
I was hoping to be able to replace my garage door, plus opener, with a WiFi operable device. I am told that you will not even take an order for a WiFi compatible opener, which is a dilemma.
- Richard Gab
Palmetto, FL
The service man who did the job is good man professional
- Nawaf Saleh
Lakewood Ranch, FL
Called to get appointment to fix garage door. The tech showed up yesterday and installed an orb. While the tech was here I opened and shut the door several times. When I got home about 3:00pm today, my wife was gone (she uses the garage that had the door repaired). When I tried to open the door, it would go up about 6” and then stop. I checked for obstructions and there were none. However, when the garage door opener was not working, I noticed that it took considerable force to open the door manually. So, when looking at the manual for this problem, there is a section on opening force. My guess is that the opening force exceeds the limit at what the opening force adjustment is set at. So, tomorrow I will see if my wife has the same problem. If so, I will call you back. Bill
- Bill Middlebrook
Punta Gorda, FL
I had used Precision in the past to repair the door. Did a good job. Only complaint I have is the your technician did not clean up after the install, left wire clippings and wire insulation on garage floor. He did overturn box holding the motor unit and let the unit drop to the floor, but perhaps that is OK?
- Jack Wileczka
Product:
Venice, FL
arrived within window requested. Technician was very capable and informative.
- Frank Viggiano
Cape Coral, FL
We were very happy they came as soon as they did. The work was completed very quickly and professionally.
- Steven Isakson
Lakewood Ranch, FL
Technician did a fine job. Worked quick and efficiently. Price was a bit expensive but good work.
- Dennis Mccoy
Product:
Port Charlotte, FL
Would have been a 5 but we had to call again within our window to make sure you were coming. Then you arrived 10 mins later. Derek was our technician and he was professional and very knowledgeable. The repair was completed in 45 minutes.
- Ivy Brown
Fort Myers, FL
Appointment was early then originally stated. Service man called before coming. Service was informative and fast. The repair corrected problem door is working again.
- Mark Evans
Product:
Venice, FL
SERVICE WAS GOOD NO COMPLAINTS. ARRIVED PROMPTLY COMPLETED IN SHART AMOUNT OF TIME. A BIT EXPENSIVE? OVERALL SATISFIED
- Robert Cope
Port Charlotte, FL
I HAVE NOTHING BUT GOOD IN SAYING YOUR SERVICE HAS BEEN GREAT. YOUR SERVICE TECHS.HAVE BEEN SPOT ON WITH PERFORMANCE. I WILL SAY THOUGH THAT WHEN WE HAD THE DOOR INSTALLED TO MY KNOWLEDGE I WAS NOT TOLD OF THE UPGRADE TO THE SPRINGS FOR HIGH USAGE. I WAS DISAPPOINTED THAT THE REGULAR SPRING LASTED ONLY 3 YEARS. I DO USE MY GARAGE DOOR ALOT. IF I WOULD HAVE BEEN TOLD THEN ABOUT THE HIGH USAGE SPRINGS I WOULD HAVE CHOSEN THOSE. OTHER THAN THAT ALL IS WELL AT MY HOUSE. GARAGE DOOR BACK IN SERVICE.
- Michael Tuell
Service Provided:
Product:
Office Administration: Alex Data Analytics
North Port, FL
The service was quick, easy and friendly. Thank you
- Tanja Douglas
San Carolos Park, FL
I looked up online and I called the # , I was pleased by the way the lady talked to me over the phone and I choose to have my garage door repair by precision.
- Marie Batalien
North Venice, FL
Like most things what I thought would just be a small expense of replacing a remote key pad ended up as a new garage door opener for $575. Despite this it was my decision. The technician did tell me that he could install just a new key pad but in all probability this would not solve the problem since the opener I had was under rated for my type of garage door. Service was same day and the technician was knowledgeable. I appreciated the options he gave me and I did not feel pressured. I would use Precision again.
- Walter Stelle
Bradenton, FL
I'm giving a 4 star rating since the techs have only been gone an hour. Time will tell if the garage door continues to operate well. It appears that they did a great job & were very polite, respectful & proficient. Your company & the Techs will get a 5 star if this repair holds up. Hope it will! Should be for $926.95! Appreciate the prompt service & good work of your techs. Judy Fleck, 6306 Heritage Ln.,Bradenton, Fl 34209
- Judy Fleck
jason was great. would recommend you company to any one who needs work on their garage.
- Dominic