Read what people are saying
about Precision Garage Door in:
Cape Coral & Fort Myers Area, FL
Precision Garage Door of Southwest Floridahas received 932 reviews, averaging 4.90 Stars:
Cape Coral, FL
Fort Myers, FL
No you did not exceed my expectations. When I called your office this morning and told your representative that the left spring to my garage door was broken I was quoted an approximate cost. I was not told that I would need to replace both springs at the same time. This was explained to me by your technician when he arrived and assessed my door. I then told the technician that I would get a few estimates from other companies he then told me I would have to pay for the service call. I learned a very valuable lesson today. I am very disappointed with your company. I have used you in the past. I will not use your company again only for the warranty of the work done today.
- Joan Doherty
Hi and thank you for the review. We spoke earlier and I went over in detail your entire call and I was under the impression that this was no longer an issue since you did agree that you mis-heard the call taker on your quote. While I was on on the phone with you, while having your recording playing I was able to read you back the exact transcript of what was quoted to you over the phone. As stated earlier while on the phone with you what was said exactly was "we can waive service fee with repair. We have a $79.95 Service Fee plus parts. The tech will have to determine the size and springs needed to lift the door. Once he does that, he will be able to give you an exact quote, but I can tell you that the torsion springs will range between $299-399 per spring installed". Some doors have one spring and some have up to 4 springs so as was stated in the call script, the tech will determine size and springs needed to lift the door and then provide you with an exact quote. You acknowledged that you had mis-heard our call taker which is fine as the recording and us talking should have clarified that during our conversation today. I also offered for us to do no work and then you stated you needed your door fixed and then you chose to have us complete the work and we did waive your service fee, as you were told we would. I am sorry that you feel disappointed but this is the exact reason we give our pricing up front and the call takers read from a script so every customer hears the exact thing on every call. If you would like to discuss this further we would happy to speak with you again about this matter but at this point I am not sure what else we can do for you. Once again thanks for the review.
Product:
Fort Myers, FL
Still recovering from the shock of having to pay almost $700 to have 2 garage door springs replaced, the last time I had this done it was under $300, (in another state). Needless to say you won’t get any referrals from me. Shame on your company for taking advantage of a senior.
- Stephen Pitzl
Estero, FL
Your company has done work for me before. Your technician found the problem right away. A previous company wanted to sell me a new opener rather fix the problem (Mo better). Your technician was great, quoted a price to repair and explained what had to be done.
- Lloyd Sebby
Cape Coral, FL
On time. Knowledgable. Efficient. Thanks, Mike.
- George Afflerbach
Product:
Fort Myers, FL
The technician was knowledgable and efficient. He answered all our questions and showed us how the door needs to be maintained in the future.We hope this work will add to the longevity of the system. It is certainly quieter now!
- Ann and robert Krull
Product:
Cape Coral, FL
Mike was the very best. I’ll never use anyone else period. NW Cape Coral RBS
- RBS
Cape Coral, FL
Professional, courteous and knowledgeable Thanks Mike(repair technician)
- Jeff Nugent
Product:
Fort Myers, FL
I couldn't be happier with the service from this company! The technician Tom was right on time, very professional and courteous. He spotted the problem with the door and quickly repaired it and noticed another maintenance issue and rectified that too! This is the first time I have had to call for service on this door and will definitely recommend you. Your pricing is reasonable too. Thank you for making this a good experience.
- Sue Fero
Fort Myers, FL
Technician was very informative and helpful.
- Randy Robinette
Product:
Estero, FL
Your Employee was timely, courteous and very helpful in explaining the solution to the problem.
- Dorothy Bashaw
Product:
Estero, FL
Corey did an excellent job. Booking the service was easy, the staff understood my needs. Corey was prompt, gave affordable options and did an excellent job. Will definitely use again and will request Corey if possible.
- Matthew Lavergne
Product:
Fort Myers, FL
I would recommend Precision. Tom was great and did an excellent job with the repairs.
- Joe Perugino
Fort Myers, FL
Just a note to let you know what a fine job Tom did today fixing my garage door. He was very knowledgeable gave me a quote and fixed everything needed. Make sure you keep this valuable employee as if I ever need service again I would surely request him.
- Mike Montgomery
Product:
Estero, FL
Everything went well. My technician was very nice. Did a great job got a phone call and he was on time. My door is doing great with some TLC. Thanks for your help
- Patrica Walton
Lehigh Acres, FL
I've had PD since my days back in Ohio. I really appreciated the handling of my garage door issue. Tom was on time which is almost unheard of for so many business's today. Neither of us thought 1 more open and close would have been good or safe! I have handed out referals anytime someone has ever asked. Good Job PD!! Michael S.
- Micheal Schwartzmiller
Fort Myers, FL
Have had a great experience with Precision Door. Prompt and courteous service. Technician Justin was very professional, and explained things thoroughly.
- John Curtis
Fort Myers, FL
Tom the technician called me to tell me he had a cancellation and could he come sooner. I agreed and he arrived as promised with all his tools and supplies needed to repair my garage door. He was professional and very polite and friendly. He explained what had to be done and the cost. He replaced the broken springs and did all the adjustments in about a hour. I was very impressed with his knowledgeable and technical skills. I would definitely recommend Precision Garage door…..
- Paul Maniscalco
Product:
Fort Myers, FL
The best service and the lowest price!!!!!!
- Bill Frank
Cape Coral, FL
We had Precision Garage Door Service of Sarasota install our new Garage Door approx 6 months ago. Lucas and his team did a great job and we are very happy with it. We just recently had it service by Lucas and he did a great job it fine tuning it for us. We would highly recommend Precision Garage Door Service of Sarasota for all your Garage door needs!!
- Mark Owens
Fort Myers, FL
Fast response, efficient technician, very satisfactory result.
- John Fearn
Cape Coral, FL
Called on a Saturday and Tech came on Sunday and fixed my garage door issue while patiently answering my questions! Highly recommend!!!
- Teresa Mccarley
Product:
Cape Coral, FL
Amazing, Fast, Dependable, Great Service all around
- Chris Hubbuch
Product:
Estero, FL
Sergio was my technician today. He was very informative and friendly, and got the job done fairly quickly. I would definitely recommend him to others.
- Andrea Stefanick
Fort Myers, FL
Great Job, fixed my door quickly thank you so much.
- Terry Daniels
Product:
Fort Myers, FL
I used Precision door once before and was extremely pleased so I knew it would be done properly. The tech was very good and nice to talk to. He fixed the problem with the small door very quickly. I asked him to check my double door and he suggested I replace the rollers. He did it so fast. I can’t believe how quiet it is now. Thanks very much.
- Ed Smith
Cape Coral, FL
Mike Monson was delightful and gave us good advice without trying to hard sell us. He did give us options and let us decide. He was efficient and did a great job. He was early too! We didn't have to wait all day for him to show up. He fixed our problem quickly. We've seen Precision advertising and decided to call you first.
- Kristen Miller
Cape Coral, FL
Called regarding springs broken on garage door and had an appointment for the next day. GREAT SERVICE. Also, who ever took my initial call was very profession on the phone, Michael the technician for Precision Doors is a GREAT AMBASSADOR to the company. He was on time and explained everything and answered all of our questions. Would HIGHLY recommend Precision Doors.
- Myron Galaida
Product:
Cape Coral, FL
We have a recent installed Precision garage door. The door suddenly starting making the most screeching sound and we let Precision know. An appointment was made and the service repair person arrived. The repair didn't seem to take long and the young man did a terrific job. Our garage door runs smoothly and much more quietly. Thank you Precision, Frank & Earline Guida Cape Coral FL
- Frank & Earline Guida
Fort Myers, FL
Used previously for Spring replacement. Courteous, professional phone personnel. Installation was quick and easy. Very impressed.
- Barry Link
Mike was on time, courteous and professional. He did the maintenance efficiently, and was informative on detecting door balance problems, and continuing spring and roller(s) maintenance throughout the year. I HIGHLY recommend Mike and Precision Door Service !
- Arthur Barone