Read what people are saying
about Precision Garage Door in:
Cape Coral & Fort Myers Area, FL
Precision Garage Door of Southwest Floridahas received 890 reviews, averaging 4.90 Stars:
Fort Myers, FL
Cape Coral, FL
Service man very courteous and pleasant
- Kathleen Bates
Cape Coral, FL
I cannot say enough about the star rated service provided by your technician Mike. He showed up within his timeframe, called when in transit and performed his work with the utmost competence. I would highly recommend Precision Door Service to all.
- Sharron Doyscher
Estero, FL
We just closed on our used hone, new to us, but not moving in yet. I saw the company's recent TV ads so I scheduled an appointment a week or two ago for general service of the garage door because it was making a lot of noise. My appointment was for 10:00 - 2:00. I went to our new home at 9:30 hoping that maybe I would see the tech closer to 10:00 than to 2:00. I was wrong! At 1:50 I called the main office to get a status on my appointment. It took the man quite some time to find me in their system but he finally got back to me and said the tech would call. At 2:00 the tech called and said he was on a job that was taking longer than expected but would be at our home in 30-60 minutes. So, when I had not heard from him and it was now ninety (90) minutes later I called him to cancel my order but he said he was nine minutes away. I told him I would meet him in the driveway and I did. He sat in his truck and didn't get out for more than five minutes even though he saw me. When he finally got out of his truck it didn't take him long before he knew I was upset. I asked him if he ever intended to call me and he said yes but only after he was on his way. I suggested to him it might be more appropriate to call when he knew he would not arrive before 2:00. He lubricated my door, programmed our cars to the opener and did it quickly. He did give me a discount but it was meaningless at that time. I always give my vendors a generous tip but not in this case. What I did learn from this six plus hours of waiting in an empty home is who I will call the next time I need service.
- M. Brennan
Product:
Cape Coral, FL
We are very pleased with our new garage door. The Precision team were so understanding with several delays, storm, vacation etc.. Once we had the install date we were given Lucas and Daniel as our installation techs. They did a fantastic job, professional, courteous and knowledgeable. They cleaned everything up and went over the details of the install etc.. We would highly recommend Precision Door Service to anyone who is considering Garage Door Replacement, Service, etc..You won't be disappointed.
- Mark Owens
Product:
Fort Myers, FL
I made a call to Precision to set up a service date. The tech called a 1/2 hour before he arrived; assessed what needed to be done to get our garage doors to stop "creaking"! He gave us a few options with the pricing and we made the decision to have the bearings replaced on our 2 car garage door. He indicated the 3rd garage door bearing was still in good shape. He was very efficient and we are very pleased with the service and attention to detail.
- Denise Fisher
Product:
Estero, FL
It was easy to make an appointment for an estimate, and Brian Mohon called in advance to confirm date and time, and then again to let us know he was on his way. Brian thoroughly inspected all parts of our door, and provided options to us for replacement. Great service!!!
- Mary Berzak
Cape Coral, FL
Great experience. On time, perfect install, informative, courteous, respectful and very professional. I would request his services again.
- Roger Boulay
Product:
Fort Myers, FL
A great technician with knowledgeable answers. Took his time surveying the issue we were having. Explained everything he was doing and gave me tips how to handle it next time this came up. Thank you Kyandre for a wonderful job done!
- Heather Albers
Estero, FL
1. I found you in the yellow pages. 2. Your answering procedures and appointment system was outstanding. 3. Your scheduled appointment was cancelled while I was waiting for your tech to arrive. Your rep called me as soon as she heard your tech had a personal issue and would not be able to come; and she made another appointment. She represented you well/ 4. Your tech Mike arrived the next day at the appointed window. He represented you well. He made a complete inspection and determined what I needed; gave me an estimate, and did the job. Mike is AAA#1. 5. I have Precision Garage Door Service in my list to recommend to friends.
- David Schmisseur
Product:
Fort Myers, FL
I made a service call on Sunday and the phone was answered and I was quickly given an appointment for Monday. The technician indicated he could start my job 90 minutes before the appointment and asked if it was okay. Keyandre was very courteous and assessed the job. He had concerns due to the type of installation in that it was something Precision did not do. He asked for 10 minutes to determine options, contacted his office for assistance, and came back with a solution. He worked continuously in a hot garage since the door could not be opened and over a parked car. He completed the job in about two hours, went through with me what he did and why he did it. He was neat in how he worked, did some tune up on the opener, and asked me if I had any questions. Although it was difficult to assess the price as fair, coincidentally a neighbor's door also broke the day after mine. He had a local person provide a quote which was initially $500 higher than what he agreed to finally charge after he saw the Precision truck at the bottom of my driveway. I can only assume the price was fair since Precison's truck alone got my neighbor a discount! I was very pleased and will recommend Precision to my neighbors and on the community Nextdoor app.
- Nick Mareletto
Product:
Cape Coral, FL
Kyandre did a great job and is a fine representative of your company. He arrived on time, was courteous, knowledgeable about what had to be done, went directly to work, friendly, and finished within a reasonable time frame based on the work that had to be completed. If your other employees are like Kyandre you have an excellent work force.
- M. carolyn Sistisommer
Fort Myers, FL
Quick response
- Les Damron
Product:
Cape Coral, FL
Brian was knowledgable, professional and arrived on time. He shared the pros and cons, didn't try to upsell.
- Bruce Durrett
Cape Coral, FL
Excellent service. Arrived on time and explained everything that needed to be done. Appreciated the promptness and honesty
- Michael Dilella
Product:
Fort Myers, FL
Looked online and read the reviews, so I gave them a call. What a pleasent experience! I called on a Saturday afternoon and had a tech on site in less than an hour. Kyandre did a great job, tested and explained everything. I will recomend their great service anytime.
- The Festive Millers - Gateway
Cape Coral, FL
Brian call before he came today and gave me an estimate. Very pleasant, professional experience. Thank you, Brian!
- Dorin Moro
Fort Myers, FL
The guy who came out was very professional and courteous. Job well done!
- Svetlena Grover
Fort Myers, FL
He replaced the rubber on the bottom of the garage door and answered any questions that I might have about the door closing better than it was with the old one.
- Nannette Richie
Lehigh Acres, FL
Tom L. was totally excellent. We will use for all repairs and doors as we need in the future.
- Bobbi & stan Thrasher
Product:
Cape Coral, FL
Gilbert was the installer who came to our house. He was on time, very polite, informative and cleaned up when the job was finished. We are very happy with our choice.
- Rose Moffitt
Product:
Estero, FL
They were able to provide service very quickly after I called. The technicians were excellent. Couldn’t be happier.
- Bruce Hoffman
Product:
Cape Coral, FL
Mr Snell and his Mgr Gaetano run a GREAT customer friendly business. They installed a new garage door AND door opener, the opener had a glitch which they fixed immediately ( within the warranty), due to from what they said was an act of GOD electrical surge ( from what they explained, acts of GOD ARE NOT covered under warranty), but they fixed it anyway under the warranty, you don't find many companies like this one!! TY Gaetano AND Mr Snell for running such a fair and customer first business, you guts are a breath of fresh air in today's times. I recommend this company 200 percent, they are wonderful!! TY guys!!
- Brian Zarb
Product:
Fort Myers, FL
Great response! Knowledgeable technician! Diagnosed and confirmed the problem, discussed alternatives and costs. Wound up getting new belt-driven opener that is fantastic! Tom L. got it installed in about an hour. I highly recommend this team.
- Terry
Product:
Cape Coral, FL
Outstanding service!
- William
Product:
Fort Myers, FL
Precision Door is an excellent company. Both times I have had to call, they were able to get someone out very quickly. Today Mike replaced the motor, he did a fabulous job, was very nice and personable. Highly recommend Precision!
- Kerry Oconnell
Product:
Cape Coral, FL
The guy was not prepared or knowledgeable and basically wasted my time Wanted a door that I custom built on line from. Their website. He gets out to my house doesn’t even have knowledge of that Not only that it’s 3k more than what I was Led to believe and had informed them of that prior to coming
- Rick Jannings
San Carolos Park, FL
Very professional. Resolved problem quickly.
- Doug Machesney
Estero, FL
Used them before for spring replacement. New opener this time. Courteous, on time, and fair pricing.
- John Beck
Product:
Cape Coral, FL
I was in a panic. Couldn't get out of garage. Precision came right out and fixed the problem. Even though it took longer than expected, Mike Monson was so very patient and thorough. I highly recommend Precision and will be using them from now on. Thank you!
- Margie Cargile
Product:
Tom, our service Tech, was extremely patient, bright, and resourceful. He quickly assessed the issue, explained it in layman's terms, and went to work. When complete - the heavy doors now open & close like a whisper in the night... Excellent for job! Home Ownwer Miromar Lakes, FL 33913
- Leona Huff