Mark
Average: 4.91 stars
Mark's Bio:
I joined Precision Overhead Garage Door after 10 years in the automotive industry for Ford. My greatest interest and hobby is fishing. I am looking forward to working to resolve any garage door issues you may have.
Fort Myers, FL
Fort Myers, FL
Mark was on site bright and early, as scheduled, and had the door fixed and serviced quickly and professionally for a very fair price. Very impressive service!
- Roland Richardella
Cape Coral, FL
Thank you so much to the technician (mark basilotto). Very professional and he educated me about the garage rollers and he put in new garage rollers that are nylon and sealed. Great service. Thank you Mark ! 5 stars. Kind regards, Zita (cape coral)
- Zita Antos
Fort Myers, FL
The installer who came out was extremely nice and knowledgeable. Unfortunately, even though a VERY detailed description of what I needed was given to the call center they did not convey that information and so it was a wasted trip for the tech and a wasted day for me waiting for the appointment. I believe they will do an excellent job once they actually get to do what I wanted based on the great advice given to me by the installer.
- Sharon Nelson
Fort Myers, FL
This company gets the job done and done right! Mark was my technician. I assumed I needed an entirely new garage opener motor... Mark took a look and was able to fix my current opening which saves me hundreds. Mark is a true pro. Will never use anyone else for my garage needs. Thank you!
- Bill Nolan
Cape Coral, FL
Never had a garage door open on the garage door. After living in the home for 28 years we decided to ask for a cost to purchase and have one installed. Mark did a good job installing the opener. The only question I have is WHY was I charged a "Service Call" of $49.95? There was no replacement or repair with this service. Disappointed on that hidden cost. Thank you.
- Billy Cubbedge
Cape Coral, FL
Excellent service given by Greg. Timely arrival and professional explanation of the problem. Very satisfied.
- Doug Loewenstein
Port Charlotte, FL
The repairman came on time, called ahead, to make sure everything was fine. Got it, told me what the problem was, charged me a very reasonable price, and was done very fast and even rerouted the wiring to the garage door button so there was no slack. Exceeded expectations, will use again if needed. This company was chosen by a referral made by a coworker. Thanks a lot.
- John c Ballew
Cape Coral, FL
The technician was very professional, on time and most of all got the job done. 5 Stars to say the least. Thanks to you and your team a job well done.
- Wade Bryan
Fort Myers, FL
You won't find a more honest or efficient company. Mark, their technician was great. Will only use Precision Door Service in the future!
- Mitchell Lasoff
Fort Myers, FL
Mark was able to diagnostic my problems. The sensor was damaged. He was very friendly as well
- Roy Yates
Englewood, FL
Mark was here ahead of schedule and fixed all of the issues we had with our garage door and more. He had all the tools and equipment on hand and was fast and efficient. Not only that but he was personable as well and carried on a conversation while he worked. I would highly recommend him in the future and asked for several cards to refer him to friends and neighbors. Thank you for your prompt, reliable service.
- Audrey Mcleod
Fort Myers, FL
Had lightning strike that fried electric panel. Tech replaced the circuit board, rollers, and installed new bottom seal. Technician was professional, courteous and practiced safe distancing and wore a mask. It was clear he had a great deal of knowledge about the work, and demonstrated that by the very efficient and timely manner he completed the work. Was quite surprised at the quietness of the door opening and closing after roller replacement and lubrication.Would not hesitate to recommend Precision. 5 Stars!
- Richard Dauksys
Punta Gorda, FL
Mark did a great job. He called and gave me notice when he would arrive.
- Ken Ludwig
Cape Coral, FL
Mark was very professional he performed the work quickly and cleaned up thoroughly when completed.
- Douglas Wilson
Cape Coral, FL
Extremely happy with the service, our Tech Mark was thorough, polite and checked pricing for us. He called to let me know on his way and didn’t waste time when he got here. He did a great job re hanging our door that magically fell off the tracks and installed a new opener. I would highly recommend.
- Lisa Cathey
Venice, FL
Called early in the morning to schedule a service call. Was told it would be between 4-8 same day. Was pleased when service tech called to say he would be coming earlier. According to today's guidelines, he wore a face mask and after looking the situation over, proceeded to provide an estimate explaining all the alternatives. Work was completed and after a few adjustments, he politely thanked me for choosing Precision.
- Georgiana Claeson
Lincoln Park, FL
I would rate Precision at a rate of 4. My garage door wasn't working and a neighbor recommended Precision. I called to arrange a service call. The phone call interaction was pleasant and professional. The representative went out of her way to arrange the service as soon as possible. The service individual contacted me before arriving. He came prepared to fix the problem. During his assessment of the garage, he was thorough and honest. He expressed that he couldn't fix the issue because it wasn't Precision's product. Then, he gave me a suggestion on what to do going forward. This type of professionalism is what I look for in a company. Sadly, I couldn't use Precision but based on my interaction with employees, I would recommend them to others.
- Paul Matos
Fort Myers, FL
We weren’t sure what was wrong with our garage door. We called Precision and made the right call. Mark came over assessed the situation and told us what we needed.He took care of it right away neatly and quickly. We are very happy with the service and would definitely recommend to others
- Al Molenhouse
Punta Gorda, FL
looked on google and your name came up
- William Dibruno
San Carolos Park, FL
Called Precision at 8am, they were here by 10am, the tech gave me a great recommendation and did an awesome job. Precision will be my go to partner moving forward
- Rich Romano
Punta Gorda, FL
The technician was timely, professional and personable. The work was done quickly, efficiently and in a workman like manner.
- Joe Worden
Sarasota, FL
Very polite technician. issue was a sensor slightly off he just adjusted it and said no charge. Couldn’t believe it. I had him perform a full service and the door is much quieter. Will never call anyone else. Thanks so much
- Gloria Nantais
Sarasota, FL
Expert, efficient repair job by Mark! The old door had literally fallen apart, yet he was able to manhandle it down, put it all back together with new parts (springs, rollers,cables), and have it running smoothly in less than an hour and a half. Really impressive!
- Virgil Grow
Lehigh Acres, FL
Such great people. You get wonderful service, a quiet door..and they will be back every year to service it! They are never pushy, and only complete what is needed. They are not overpriced ever!
- Mary Humbert
Cape Coral, FL
Highly rated reviews, no disappoint there! Great service. Thank you!
- Don Bayles
Venice, FL
Mark was a very pleasant, knowledge service man. Very informative.
- Milt Misiaszek
North Port, FL
Great workmanship
- Daniel Kalalas
Cape Coral, FL
We had called to have the bottom seal on the bottom of the door replaced… However your company did not replace the type we have.(slide in). We did have Mark do a tuneup and it seems that the door is running a little more smoothly and closing a little better than it previously had. Mark was very professional and knowledgeable and we are very satisfied with his work. We called your company after seeing your ads on TV, reading reviews, as well as checking the BBB. We will definitely call your company for future repairs.
- Lorry & jim Parks
San Carolos Park, FL
Service man was was one of the best I have had in a long time. Make sure you keep him.
- Boesch Joan
Mark was on time, knowledgeable and repaired my door in no time! A pleasure!
- Deanne Weissflog