Mark
Average: 4.92 stars
Mark's Bio:
I joined Precision Overhead Garage Door after 10 years in the automotive industry for Ford. My greatest interest and hobby is fishing. I am looking forward to working to resolve any garage door issues you may have.
Venice, FL
Osprey, FL
Mark Basilotto arrived right on time to diagnose what was causing my garage door opener not to work. It stopped working the night before. I disengage the release and lowered the door manually. Mark reengaged the arm that connects door to the track. He found the operator started to work once again and decided there was just a glitch in the system possibly due to a power interruption or surge. He tested the opener a couple times and it's working fine now. Thank you Mark!
- Richard Shalkop
Venice, FL
Mark Basilotto took his time and checked everything thoroughly. He found frayed cables and brought to our attention we could use new rollers. So glad he found these issues which he showed to us prior to doing the work. Our door is quiet and safe now. He was on time, very nice and informative. We would highly recommend Mark and Precision to anyone.
- Greg Cothran
Cape Coral, FL
Lee and his trainee did an excellent job! Both were very professional and kind. I would have them come back anytime. Thank you for their excellent service.
- Robert Sharp
Venice, FL
Extremely satisfied with the promptness of the arrival. Mark discovered the problem right away and adjusted it. I also had him install a new keypad which he did. I would definitely call on Precision again (and ask for Mark)
- Jane Harmon
Fort Myers, FL
I called yesterday, and the service tech was out in less than 24 hours today and they fixed while there as they carry all needed parts on the truck! Great Quick Service all at a good reasonable price. I highly recoommmend this company for all of you garage door needs! 10 stars !!!!!
- Ted Adams
Fort Myers, FL
Everything seems to be wonderful, the repair person, Marc, was very thorough and was nice enough to speak to my son regarding the service to be done. I am very happy.
- Mary ann Palminteri
Fort Myers, FL
I chose this company after reading all the great reviews on the website - I wanted to be sure to have a company I could trust. The technician was very friendly and informative to what I needed to repair my door. I would recommend this company
- Kari Compson
Alva, FL
Excellent, fast response and service.
- John Hornberger
Cape Coral, FL
Mr. Mark is the best ! Grate Job . Highly recommend Precison for your garage repairs.
- Peter Miele
Product:
Door Technicians: Mark
Cape Coral, FL
My door would stop mid-close or open. Mark came out and quickly diagnosed the problem and gave me an estimate for a new door and motor. He got the door working for now with a few adjustments. He did not charge me for today's visit! :)
- Cathie Cloonan
Fort Myers, FL
Mark was on time, knowledgeable and repaired my door in no time! A pleasure!
- Deanne Weissflog
Fort Myers, FL
Mark was on site bright and early, as scheduled, and had the door fixed and serviced quickly and professionally for a very fair price. Very impressive service!
- Roland Richardella
Cape Coral, FL
Thank you so much to the technician (mark basilotto). Very professional and he educated me about the garage rollers and he put in new garage rollers that are nylon and sealed. Great service. Thank you Mark ! 5 stars. Kind regards, Zita (cape coral)
- Zita Antos
Fort Myers, FL
The installer who came out was extremely nice and knowledgeable. Unfortunately, even though a VERY detailed description of what I needed was given to the call center they did not convey that information and so it was a wasted trip for the tech and a wasted day for me waiting for the appointment. I believe they will do an excellent job once they actually get to do what I wanted based on the great advice given to me by the installer.
- Sharon Nelson
Fort Myers, FL
This company gets the job done and done right! Mark was my technician. I assumed I needed an entirely new garage opener motor... Mark took a look and was able to fix my current opening which saves me hundreds. Mark is a true pro. Will never use anyone else for my garage needs. Thank you!
- Bill Nolan
Cape Coral, FL
Never had a garage door open on the garage door. After living in the home for 28 years we decided to ask for a cost to purchase and have one installed. Mark did a good job installing the opener. The only question I have is WHY was I charged a "Service Call" of $49.95? There was no replacement or repair with this service. Disappointed on that hidden cost. Thank you.
- Billy Cubbedge
Cape Coral, FL
Excellent service given by Greg. Timely arrival and professional explanation of the problem. Very satisfied.
- Doug Loewenstein
Port Charlotte, FL
The repairman came on time, called ahead, to make sure everything was fine. Got it, told me what the problem was, charged me a very reasonable price, and was done very fast and even rerouted the wiring to the garage door button so there was no slack. Exceeded expectations, will use again if needed. This company was chosen by a referral made by a coworker. Thanks a lot.
- John c Ballew
Cape Coral, FL
The technician was very professional, on time and most of all got the job done. 5 Stars to say the least. Thanks to you and your team a job well done.
- Wade Bryan
Fort Myers, FL
You won't find a more honest or efficient company. Mark, their technician was great. Will only use Precision Door Service in the future!
- Mitchell Lasoff
Fort Myers, FL
Mark was able to diagnostic my problems. The sensor was damaged. He was very friendly as well
- Roy Yates
Englewood, FL
Mark was here ahead of schedule and fixed all of the issues we had with our garage door and more. He had all the tools and equipment on hand and was fast and efficient. Not only that but he was personable as well and carried on a conversation while he worked. I would highly recommend him in the future and asked for several cards to refer him to friends and neighbors. Thank you for your prompt, reliable service.
- Audrey Mcleod
Fort Myers, FL
Had lightning strike that fried electric panel. Tech replaced the circuit board, rollers, and installed new bottom seal. Technician was professional, courteous and practiced safe distancing and wore a mask. It was clear he had a great deal of knowledge about the work, and demonstrated that by the very efficient and timely manner he completed the work. Was quite surprised at the quietness of the door opening and closing after roller replacement and lubrication.Would not hesitate to recommend Precision. 5 Stars!
- Richard Dauksys
Punta Gorda, FL
Mark did a great job. He called and gave me notice when he would arrive.
- Ken Ludwig
Cape Coral, FL
Mark was very professional he performed the work quickly and cleaned up thoroughly when completed.
- Douglas Wilson
Cape Coral, FL
Extremely happy with the service, our Tech Mark was thorough, polite and checked pricing for us. He called to let me know on his way and didn’t waste time when he got here. He did a great job re hanging our door that magically fell off the tracks and installed a new opener. I would highly recommend.
- Lisa Cathey
Venice, FL
Called early in the morning to schedule a service call. Was told it would be between 4-8 same day. Was pleased when service tech called to say he would be coming earlier. According to today's guidelines, he wore a face mask and after looking the situation over, proceeded to provide an estimate explaining all the alternatives. Work was completed and after a few adjustments, he politely thanked me for choosing Precision.
- Georgiana Claeson
Lincoln Park, FL
I would rate Precision at a rate of 4. My garage door wasn't working and a neighbor recommended Precision. I called to arrange a service call. The phone call interaction was pleasant and professional. The representative went out of her way to arrange the service as soon as possible. The service individual contacted me before arriving. He came prepared to fix the problem. During his assessment of the garage, he was thorough and honest. He expressed that he couldn't fix the issue because it wasn't Precision's product. Then, he gave me a suggestion on what to do going forward. This type of professionalism is what I look for in a company. Sadly, I couldn't use Precision but based on my interaction with employees, I would recommend them to others.
- Paul Matos
Fort Myers, FL
We weren’t sure what was wrong with our garage door. We called Precision and made the right call. Mark came over assessed the situation and told us what we needed.He took care of it right away neatly and quickly. We are very happy with the service and would definitely recommend to others
- Al Molenhouse
Matt handled my service call. Quick and accurate. Repaired my dead garage door opener in a short time at a fair price. Great workmanship and complete cleanup. Explained every step, easy to understand. I highly recommend him.
- Roger Bartholomew