Mark
Average: 4.92 stars
Mark's Bio:
I joined Precision Overhead Garage Door after 10 years in the automotive industry for Ford. My greatest interest and hobby is fishing. I am looking forward to working to resolve any garage door issues you may have.
Fort Myers, FL
Cape Coral, FL
Very impressed. Mark was out to the home quickly, he was extremely personable and very knowledgeable. He did a great job of explaining what was wrong and went over all of my options and corresponding warrantees. I would highly recommend Precision Door.
- Bob Drew
Port Charlotte, FL
your technician mark basilotto did an excellent job. explained what he was going to do and why. everything was working properly when he left. very excellent experience. thank you
- Martha Dibiccari
Fort Myers, FL
I had a new seal placed on bottom of door and had the rollers replaced and the garage door which was really very noisy when opening and closing is now very smooth and quiet. I’m so glad I chose this company . They did a great job.
- Karen Baudais
Punta Gorda, FL
Precision has been maintaining my garage door equipment for the past 3 years and I am very satisfied with their service. They keep their appointments, their service personnel are very courteous and quite experienced. I would recommend this company to anyone who has a need for their service.
- Dennis Comma
Venice, FL
Repair person came the same day I called for service, fixed our door and did a good job for us. Cost also was quite reasonable.
- Jim Williams
Cape Coral, FL
Excellent customer service! Our service tech, Mark Basilotto, on-time, very professional and knowledgeable.
- Mike & susan Lewis
Product:
Door Technicians: Mark
North Port, FL
Mark fully explained my options. He completed the install quickly and efficiently. New belt drive opener and rollers resulted in amazingly quiet operation.
- John Biggins
Venice, FL
Mark did a great job. Professional and very thorough. He was early for our appointment and finished early as well.
- William Morris
Port Charlotte, FL
Very professional, explained everything he was doing. No pressure to change rollers for garage door. Will definitely recommend to friends.
- Ronald Miller
Port Charlotte, FL
The technicians are very knowledgeable. I am so happy with the job that they did and they did it so quickly.
- Judy Morrow
Venice, FL
I’ve had work done before with excellent results. This repair was caused by myself. Mark B. Did an excellent and efficient job getting me out of a tough situation. Have referred you many times to friends and neighbors. Thanks.
- Harry James
Rotunda West, FL
Thank you for your quick response. Your technician was prompt and very professional. We will definitely use you in the future.
- Carl Anderson…service requested by Mike Ruiz of Place in the Sun
Venice, FL
While the cost of replacement was a lot more than what my neighbors paid and had done by other companies, it appears I got a little more for an additional cost. My service rep, Mark B. was fast, pleasant, and knowledgeable, but I wish he would have explained a little more of what things were included with the quoted price and which were an additional charge. It also would have been nice to know which things needed to be replaced and which could wait. Finally, I could use a little more information on the warrant that came with my new spring and cables as it is 7 years in length, but conditional upon annual maintenance (I just learned this reading the invoice). To what does "annual maintenance" apply and must it be performed by Precision or any garage door company. Having vented with my confusion and concern, I am extremely pleased with the work that was performed. While I can only select one option on the "new product purchased," I did receive a new spring, cables, rollers, and a couple of other items.
- Steve Dayton
Fort Myers, FL
Very responsive and knowledgeable.
- Fran Sell
Port Charlotte, FL
We are very happy with the work performed by Mark. We had a broken spring and could not open our garage door. After Mark finished it was like we have a new garage door. Operates smoother and quieter than before.
- Danny Iverson
Lehigh Acres, FL
Repair of our garage door was outstanding by Mark. I would recommend this firm to repair your door! Excellent job done, we were very pleased!J. Hall
- James Hall
Englewood, FL
Great service and experienced service man. And cost effective solutions.
- Frank Stoker
Venice, FL
We give the highest rating, 5 Stars. From the minute I talked to your office on the phone to schedule an appointment, I knew we were dealing with professionals. Mark Basilotto was a true professional and an excellent technician. Offered good advice. Would definitely recommend Precision Door Repair
- Lois & donald Carcare
Port Charlotte, FL
My garage door spring bike on Memorial weekend. I called hoping that someone could come out on Saturday but they were already booked. I made on appt for Tuesday afternoon. The technician, Mark, called and said he'd be at my house in 30 minutes. Mark showed up and explained what options I had. He then replaced my springs and all bearings that were worn. Mark was very good and explained what he waa doing as he finished the work.
- Bill Mols
Fort Myers, FL
We were please with the original job fixing our springs on our garage door. Today they came out and fixed a drum that was off balanced. Very friendly and honored our warranty without even asking. We are very happy with this company and the great people that work for them.
- Brian Ward
Venice, FL
Your service technician Mark B. was clear and thorough in his explanation of the work that he recommended to resolve the operating problems that we’ve been experiencing recently with our overhead garage door.
- Jim Clingensmith
Fort Myers, FL
Very happy with the service and the technician. Will definitely recommend you and already have.
- Suzy Mcgill
Cape Coral, FL
Precision Door Service has done repairs for me before! Mark Basilotto was an excellent Technician! He called and said he was running late and when he would arrive. He assessed the problem quickly, told me the cost and went to work on the problem. I will not hesitate to tell others about Precision Door Service and I will use no others. I would also like Mark back if possible. He was the best.
- Mary Gump
Cape Coral, FL
Great service. Prompt, and efficient. Service Tech, Mark, was excellent. Thank you for a wonderful experience !!!
- William Powell
Product:
Door Technicians: Mark
Cape Coral, FL
Great service. Mark was great and welcome back
- Ted Baumgartner
Fort Myers, FL
5 stars to Mark K addressing our problem .
- John Fannon
Rotunda West, FL
Mark did a great job. He was informative and pleasant. Thank you.
- John Zahnow
Rotunda West, FL
I was in desperate need of repairing my home garage door. I was able to get it to close about 3/4 of the way down. it was bent and needed to be bent back and new cables installed. It appears I his hit it lightly with my vehicle. I found Precision on their website by searching for garage door repair using my area code. I called and was immediately speaking with a professional worker. He set a time for later that afternoon, which was a Saturday. And actually a service employee called me about 15 minutes later and said he could be her in about a half hour. He should up on time, diagnosed my door problem and had it fixed within the hour. I thanked him and told him I appreciated his quick response and professional work, as well as being friendly.
- David Bowman
Fort Myers, FL
The service was very professional, fair, and highly competent.
- Michael Fondacaro
After 5 years in Florida we just met the best customer focused company ! We’ve been treated with responsive, professional and considerate service for our problematic garage door. Kudos to our service tech Mark Basilotto who was a knowledgeable pro and solved our problem quickly. We’ll recommend Precision with enthusiasm!
- Gary Greulich