Mark
Average: 4.92 stars
Mark's Bio:
I joined Precision Overhead Garage Door after 10 years in the automotive industry for Ford. My greatest interest and hobby is fishing. I am looking forward to working to resolve any garage door issues you may have.
North Port, FL
Venice, FL
Not pleased with my current service. A neighbor recommenced Precision. Serviceman, Mark, arrived on time . He reviewed our problems, made recommendations and prices. He performed the work in a timely manner and everything is working properly at this time. We are very pleased with the work.
- John Griffin
Punta Gorda, FL
Mark was my service tech and he was fabulous. He did a fantastic job! He was very knowledgeable and explained everything and answered all my questions without pushing unnecessary "upsells". In fact, it was in part because of this I did "add on" new top of the line heavy duty springs in addition to the door repair and replacement of cables and rollers that I did require. The company was very punctual and I was able to have my door issue taken care of and my car "set free" the very next morning. Overall, I am very impressed with this company and Mark the service technician that did my job.
- Donna Smolinski
North Port, FL
On time. Competent and professional. Highly recommend.
- Jeff Langer
Rotunda West, FL
Good job, fast and efficient!
- Paul Greenewald
Service Provided:
Product:
Door Technicians: Mark
Venice, FL
Excell ant service! Mark was so professional and polite, very neat, gave us estimate and options before doing repair, it is like we have a whole new door, office Secretary also very efficient and promised us service with in a specific time frame, I called at 4:00 pm and mark was here next am at 9:30 am,
- Caroline Washburn
Venice, FL
Quick service!!!! Nice technician, knowledgeable and patient with my questions.
- Marilyn Douglas
Rotunda West, FL
Have been using Precision Door for our installation and service for many years. As always, this service call was very professional and complete.
- Michael Halpin
Venice, FL
On time, professional and quick
- Clark Wright
Port Charlotte, FL
Repairman was on time , explained all that needed to be done and work was done in a timely manner and to our satisfaction ????
- Stev Adcock
Venice, FL
Mark was able to arrive early and completed the repair quickly and professionally. He clearly explained what the problem was and was very informative about our options for the repair. I was very impressed with Precision Door Service throughout the whole process.
- Bill Rathert
Englewood, FL
Mark was the tech who responded to my need of garage door repair. He called well ahead of arrival. When he got here, he offered to wear a mask if I wanted him to, which I appreciated. He arrived early and quickly repaired my overhead door. He was courteous and friendly. All around good experience today.
- Sandra Johnson
Fort Myers, FL
Mark Basilotto was the technician who installed my new garage door opener. His knowledge and expertise were excellent. He explained everything in a manner that was easily understandable. I also appreciate the turnaround time from my phone call to the time of instillation.
- Gretchen Hart
Rotunda West, FL
Received a call from Mark Basilotto saying that he had a cancellation and wondered if we were available for the repair, which of course we were. Mark explained that the motor was not repairable so we opted for the PDS 800 7' Belt Drive. Mark is very personable technician and he works with precision, he wasted no time in handling the changeout. It was a pleasure to meet Mark.
- Marie Minnican
Service Provided:
Product:
Door Technicians: Mark
Fort Myers, FL
Even though they could not help due to the availability of parts they were VERY Helpful in directing me to find the place that can.
- Patti Schule
Fort Myers, FL
After 5 years in Florida we just met the best customer focused company ! We’ve been treated with responsive, professional and considerate service for our problematic garage door. Kudos to our service tech Mark Basilotto who was a knowledgeable pro and solved our problem quickly. We’ll recommend Precision with enthusiasm!
- Gary Greulich
Cape Coral, FL
Very impressed. Mark was out to the home quickly, he was extremely personable and very knowledgeable. He did a great job of explaining what was wrong and went over all of my options and corresponding warrantees. I would highly recommend Precision Door.
- Bob Drew
Port Charlotte, FL
your technician mark basilotto did an excellent job. explained what he was going to do and why. everything was working properly when he left. very excellent experience. thank you
- Martha Dibiccari
Fort Myers, FL
I had a new seal placed on bottom of door and had the rollers replaced and the garage door which was really very noisy when opening and closing is now very smooth and quiet. I’m so glad I chose this company . They did a great job.
- Karen Baudais
Punta Gorda, FL
Precision has been maintaining my garage door equipment for the past 3 years and I am very satisfied with their service. They keep their appointments, their service personnel are very courteous and quite experienced. I would recommend this company to anyone who has a need for their service.
- Dennis Comma
Venice, FL
Repair person came the same day I called for service, fixed our door and did a good job for us. Cost also was quite reasonable.
- Jim Williams
Cape Coral, FL
Excellent customer service! Our service tech, Mark Basilotto, on-time, very professional and knowledgeable.
- Mike & susan Lewis
Service Provided:
Product:
Door Technicians: Mark
North Port, FL
Mark fully explained my options. He completed the install quickly and efficiently. New belt drive opener and rollers resulted in amazingly quiet operation.
- John Biggins
Venice, FL
Mark did a great job. Professional and very thorough. He was early for our appointment and finished early as well.
- William Morris
Port Charlotte, FL
Very professional, explained everything he was doing. No pressure to change rollers for garage door. Will definitely recommend to friends.
- Ronald Miller
Port Charlotte, FL
The technicians are very knowledgeable. I am so happy with the job that they did and they did it so quickly.
- Judy Morrow
Venice, FL
I’ve had work done before with excellent results. This repair was caused by myself. Mark B. Did an excellent and efficient job getting me out of a tough situation. Have referred you many times to friends and neighbors. Thanks.
- Harry James
Rotunda West, FL
Thank you for your quick response. Your technician was prompt and very professional. We will definitely use you in the future.
- Carl Anderson…service requested by Mike Ruiz of Place in the Sun
Venice, FL
While the cost of replacement was a lot more than what my neighbors paid and had done by other companies, it appears I got a little more for an additional cost. My service rep, Mark B. was fast, pleasant, and knowledgeable, but I wish he would have explained a little more of what things were included with the quoted price and which were an additional charge. It also would have been nice to know which things needed to be replaced and which could wait. Finally, I could use a little more information on the warrant that came with my new spring and cables as it is 7 years in length, but conditional upon annual maintenance (I just learned this reading the invoice). To what does "annual maintenance" apply and must it be performed by Precision or any garage door company. Having vented with my confusion and concern, I am extremely pleased with the work that was performed. While I can only select one option on the "new product purchased," I did receive a new spring, cables, rollers, and a couple of other items.
- Steve Dayton
Fort Myers, FL
Very responsive and knowledgeable.
- Fran Sell
I selected Precision from the internet. I have to say, this was a refreshing experience. I was having trouble with the keypad entry and the clicker. Neither were working. I knew the garage door was working because I could raise/lower it with the indoor button. Long story short, when my children replaced the battery in the keypad, they erased the memory. It was fixed in less than two minutes, no charge. Will I recommend Precision? You better believe it.
- Audrey