Read what people are saying
about Precision Garage Door
Precision Garage Door of Southwest Floridahas received 567 reviews, averaging 4.92 Stars:
Naples, FL
Naples, FL
Tyler was a very up front technician of what our issues were . He gave us options of the best way to resolve our issue. We appreciate his honesty and technical ability. We would highly recommend him to any customer. He was a pleasure to deal with.
- Stuart Stolper
Product:
Naples, FL
Replaced my old garage door opener,Dan,the technician did a good job.He answered all my questions which helped make the right decision.Would highly recommend the company.
- Elisabeth Avila
Product:
Naples, FL
Ben did a great job ..so glad I called precision.
- Ann Begg
Service Provided:
Product:
Executive Management Team: Ben Operations Manager
Naples, FL
I was scheduled to leave Florida in four days when my garage door began malfunctioning. I called two places for help - closed on Saturday! Fortunately, the third was a charm, Precision Doors, open and superbly recommended ! Their response was quick and efficient ; the technician was able to come even earlier than expected. Ben explained the issue clearly, did a full inspection, offered alternatives - with estimates, and solved the problem. Win! Win!
- Beatrice Ferraro
Product:
Naples, FL
Extremely polite service man. Certainly new how to repair garage doors.
- Stewart Gross
Naples, FL
Tyler was on time, courteous, knowledgable and made great suggestions to make the new garage door install a success! Tyler is a REAT representative for Precision and I will be passing your name around to our neighbors!!! Thanks from a happy customer!
- Glenn Adamo
Naples, FL
I was very happy with the knowledge and professional of my service technician, Tyler Barnett. I felt very comfortable with the decision I made on the repair.
- Darlene Evans
Naples, FL
Efficient and timely service. Technician Mike Monson was friendly and very knowledgeable. Provided us with multiple service levels - good, better and best repair options and explained each thoroughly. He wasn't a high-pressure salesperson. Gave us the options and let us discuss what we wanted to do in private.
- Kathy L
Naples, FL
A helpful and skillful technician. He explained what needed to be done and what the charges would be for each. Very pleased.
- Jim Duffy
Product:
Naples, FL
Very professional on time left work area clean explained all work preformed would highly recommend them
- John Rabuck
Product:
Naples, FL
An ad got me to you. Can’t recall the exact content, seems like some kind of discount for a service call.
- Max Williamson
Naples, FL
If you need your garage door installed or repaired, Precision Door is the place to go. Excellent reception and scheduling. Very flexible to fit your time frame. The best part of Precision is the technician they sent out. Tom Le knows doors. He came one day to fix a problem and it appeared he did and I agreed.. But the problem came back. I called the next day and they scheduled Tom to come again. After careful study, he found the problem to be an entirely different issue. He had the parts to fix it and did so. Precision and Tom and truly 5 star.
- Jerry Griffith
Naples, FL
Great experience - I called at 8 am, confirmation received timely, advance call from tech who arrived by 1:00 (earlier than promised - when does that ever happen?) evaluated the issue, explained what needed done and why. All work was done by 2:30, new springs, bearings and nylon rollers. I would highly recommend Precision to anyone.
- Dan Gifford
Naples, FL
Precision Door always has excellent service and servicemen. So professional and knowledgeable. We would recommend this company every time.
- Jack Arcurie
Service Provided:
Executive Management Team: Ben Operations Manager
Naples, FL
Very helpful staff. When the service person came out to the house, he was on time, talked about what we needed then checked out our garage doors, to see if they were working properly. The service man was great and he was very knowledgeable.
- Cindy Roberg
Service Provided:
Product:
Executive Management Team: Ben Operations Manager
Naples, FL
Outstanding service! Arrived on time & completed the work very efficiently. Would highly recommend!
- Randy Tedhams
Naples, FL
We were so grateful you were able to send someone as soon as we called that day. Could not get cars out of garage till it was fixed. Our tech was very professional and friendly. Appreciate the fast and efficient service.
- Jack Hayes
Naples, FL
On time, knowledgeable, personable and less expensive than the competition. I highly recommend.
- Russell Whistler
Naples, FL
The Precision technician diagnosed the problem with our garage door and completed the repairs within an hour. Excellent service!
- David Puttock
Service Provided:
Product:
Executive Management Team: Ben Operations Manager
Naples, FL
Tyler was quick to fix the problem and the price was very reasonable! Prompt professional.!
- Tony Litwiller
Naples, FL
Tyler was very thorough and professional. He took the time to answer my questions and explained everything to me pertaining to the job and new unit.
- Mike Barrile
Product:
Naples, FL
One of the springs on our garage door broker yesterday (sunday). When I called later in the day I was surprised when I found out that a tech could be on site between 8 and 12 the next day (monday). I expressed concern that my 22 year old opener would probably need replacing as well. Monday morning Lee came, on time, and did the whole job (new springs, cables, rollers, and the opener) in under 2 hours. He was personable, professional, and did a perfect job !!!
- Steve Adler
Product:
Naples, FL
MORE THAN SATISFIED!!!!!!!!!!!!!! fOLLOW UP CHECK FROM LAST YEAR'S PURCHASE
- George Malless
Naples, FL
Quick diagnosis of garage door malfunction and no cost to explain how to fix it
- Lauren Wellington (director of operations)
Naples, FL
Great job and product. Ben was fantastic and informed . Only reason a 4 rating is petty to charge your customers credit card fees. Very annoying and reduces my loyalty to comparing with other companies next time. Thank-you
- Stan Brown
Thank you for submitting your review. CurePay, the credit card processor, is the company that handles credit card transactions and they charge a checkout fee for their service. As prices for everything rise our other option was to raise our prices which we chose not to do since we can still offer that small percentage of savings to our customers if they use any of the forms of payment we accept in house. We accept cash, checks and electronic ACH transfers at no cost to the customer. Once again thank you for using our company.
Product:
Naples, FL
I have had great customer service with Precision. We purchased new doors and there was a problem with the finish. They came out to inspect, then they ordered new doors for us. No problem, no drama. They always confirm their appointments and they are alway on time! The technicians are professional, knowledgeable and eager to help. Thank you Precision...my neighbor is Action Automatic Door:)
- Julie Dixon
Naples, FL
Superb service
- Tom Goutman
Product:
Naples, FL
I called and two days later you had someone here. I was so busy with work from home meetings I did not have time to talk much with the service tech, he understood that. I explained my outside panel was broken on my garage but was also looking for a wifi solution add on. I ran back to my meeting, 30 min later I had a new panel and wifi MyQ solution installed. Fast service. I just configure the My Q and it is working perfectly. Thank you for handling this and understanding I was busy when you arrived. Amazing service
- Jim Bleiler
Product:
Naples, FL
On time, knowledgable, polite, friendly, and competent. Worth 5 stars plus.
- Norm Trottier
My garage door was stuck because I attempted to repair it myself and jammed it. The technician (Justin or Jason?) was great. Professional, courteous, and fixed the jammed door in about 30 minutes. He also provided some lubrication tips. I only gave a 4-star rating because I was a bit disappointed in the charges. The technician said at the outset that they charge a flat fee of $225 for a hung door. But I didn't realize that there would also be a $79.95 service call charge and an $80 labor charge on top of that. I had a coupon to remove the $79.95 service call charge but it seems like adding a $79.95 service call charge and $80 of labor on top of the hung door charge is "double dipping". There were no parts needed to un stick the door--only 30 minutes of labor.
- Mike Tucker