Read what people are saying
about Precision Garage Door
Precision Garage Door of Southwest Floridahas received 582 reviews, averaging 4.92 Stars:
Naples, FL
Service Provided:
Product:
Executive Management Team: Ben Operations Manager
Naples, FL
Outstanding service! Arrived on time & completed the work very efficiently. Would highly recommend!
- Randy Tedhams
Naples, FL
We were so grateful you were able to send someone as soon as we called that day. Could not get cars out of garage till it was fixed. Our tech was very professional and friendly. Appreciate the fast and efficient service.
- Jack Hayes
Naples, FL
On time, knowledgeable, personable and less expensive than the competition. I highly recommend.
- Russell Whistler
Naples, FL
The Precision technician diagnosed the problem with our garage door and completed the repairs within an hour. Excellent service!
- David Puttock
Service Provided:
Product:
Executive Management Team: Ben Operations Manager
Naples, FL
Tyler was quick to fix the problem and the price was very reasonable! Prompt professional.!
- Tony Litwiller
Naples, FL
Tyler was very thorough and professional. He took the time to answer my questions and explained everything to me pertaining to the job and new unit.
- Mike Barrile
Product:
Naples, FL
One of the springs on our garage door broker yesterday (sunday). When I called later in the day I was surprised when I found out that a tech could be on site between 8 and 12 the next day (monday). I expressed concern that my 22 year old opener would probably need replacing as well. Monday morning Lee came, on time, and did the whole job (new springs, cables, rollers, and the opener) in under 2 hours. He was personable, professional, and did a perfect job !!!
- Steve Adler
Product:
Naples, FL
MORE THAN SATISFIED!!!!!!!!!!!!!! fOLLOW UP CHECK FROM LAST YEAR'S PURCHASE
- George Malless
Naples, FL
Quick diagnosis of garage door malfunction and no cost to explain how to fix it
- Lauren Wellington (director of operations)
Naples, FL
Great job and product. Ben was fantastic and informed . Only reason a 4 rating is petty to charge your customers credit card fees. Very annoying and reduces my loyalty to comparing with other companies next time. Thank-you
- Stan Brown
Thank you for submitting your review. CurePay, the credit card processor, is the company that handles credit card transactions and they charge a checkout fee for their service. As prices for everything rise our other option was to raise our prices which we chose not to do since we can still offer that small percentage of savings to our customers if they use any of the forms of payment we accept in house. We accept cash, checks and electronic ACH transfers at no cost to the customer. Once again thank you for using our company.
Product:
Naples, FL
I have had great customer service with Precision. We purchased new doors and there was a problem with the finish. They came out to inspect, then they ordered new doors for us. No problem, no drama. They always confirm their appointments and they are alway on time! The technicians are professional, knowledgeable and eager to help. Thank you Precision...my neighbor is Action Automatic Door:)
- Julie Dixon
Naples, FL
Superb service
- Tom Goutman
Product:
Naples, FL
I called and two days later you had someone here. I was so busy with work from home meetings I did not have time to talk much with the service tech, he understood that. I explained my outside panel was broken on my garage but was also looking for a wifi solution add on. I ran back to my meeting, 30 min later I had a new panel and wifi MyQ solution installed. Fast service. I just configure the My Q and it is working perfectly. Thank you for handling this and understanding I was busy when you arrived. Amazing service
- Jim Bleiler
Product:
Naples, FL
On time, knowledgable, polite, friendly, and competent. Worth 5 stars plus.
- Norm Trottier
Naples, FL
Replacement of my garage door opener went smoothly. My previous unit was 26 years old. I will most likely replace the springs and drum bearings soon. I forgot how necessary it was to have a working garage door opener. I was very pleased with the Precision Door service
- Bart Thomas
Product:
Naples, FL
The technician Justin was here on time, explained my options and got the job done quickly. i am very impressed!
- Ann Guididas
Product:
Naples, FL
I was happy with the service on 12/2/21.Joe ( technician) was very knowledgeable and honest with his assessment of the problem.I would recommend this company to friends.
- Elisabeth Avila
Naples, FL
Great service. The technician, Zach was a pleasure to deal with. Very polite and explained everything clearly as we discussed what needed to be done. Door now works perfectly and we appreciate the fact that you honoured the almost expired warranty. No hesitation in recommending your company for excellent work and service. Thank you.
- Susan O'brien
Naples, FL
Fast and efficient service. Technician explained entire process and handled process well. We have used Precision before and will use them again.
- Richard Pearson
Product:
Naples, FL
I was very impressed with Precision Garage Door. They got out very quickly, had everything needed to get my garage door working again. Lee was our tech and he was very friendly and did quick work. Super happy. Thanks!
- William Mitchell
Product:
Naples, FL
Excellent professional service. Technician was polite and courteous and fully explained what was wrong and what was needed to correct the problem.
- John Ault
Product:
Naples, FL
this guy was great i will ask for him always
- Ross Chiarella
Naples, FL
Extremely courteous and helpful. Quick assessment of problems.
- (Lawrence Willey) Barbara Willey
Naples, FL
Justin was polite, communicated well and was efficient in repairing two of our garage doors. Based on this experience and previous experience with Joe, I would strongly recommend the Precision team for garage door and/or garage door opener issues.
- Jim Parker
Naples, FL
Justin was outstanding. He was very professional, knowledgeable, punctual, thorough and accommodating. I was most impressed. I will definitely go to Precision for all my future door needs and ask for Justin.
- Tom Dilello
Naples, FL
The (really) young man was great. Fast, kind and really professional. Thanks so much for the great emergency service. We’re no longer being held hostage by our garage door.
- Jack Tanner
Product:
Naples, FL
My service call was under warranty. Door wouldn’t stay down. Didn’t like that I had to leave my car out of the garage for 5 days. Justin Nash is a great technician, knowledgeable, friendly, polite. A real asset to the company!
- Jane Liberi
Naples, FL
Hi, Service Tech Justin is a five star tech. He is punctual, knowledgeable and has a friendly, courteous personality. Great to work with!
- August Alamo
Naples, FL
Justin installed our new garage door opener. He was very professional, knowledgeable and nice. We were very pleased that he could do the install today and not have to set up another appointment. We highly recommend Precision. Bobbi Norman
- Barbara Norman
Product:
Very helpful staff. When the service person came out to the house, he was on time, talked about what we needed then checked out our garage doors, to see if they were working properly. The service man was great and he was very knowledgeable.
- Cindy Roberg