Read what people are saying
about Precision Garage Door
Precision Garage Door of Southwest Floridahas received 5584 reviews, averaging 4.92 Stars:
Fort Myers, FL
Hi and thank you for the review. We spoke earlier and I went over in detail your entire call and I was under the impression that this was no longer an issue since you did agree that you mis-heard the call taker on your quote. While I was on on the phone with you, while having your recording playing I was able to read you back the exact transcript of what was quoted to you over the phone. As stated earlier while on the phone with you what was said exactly was "we can waive service fee with repair. We have a $79.95 Service Fee plus parts. The tech will have to determine the size and springs needed to lift the door. Once he does that, he will be able to give you an exact quote, but I can tell you that the torsion springs will range between $299-399 per spring installed". Some doors have one spring and some have up to 4 springs so as was stated in the call script, the tech will determine size and springs needed to lift the door and then provide you with an exact quote. You acknowledged that you had mis-heard our call taker which is fine as the recording and us talking should have clarified that during our conversation today. I also offered for us to do no work and then you stated you needed your door fixed and then you chose to have us complete the work and we did waive your service fee, as you were told we would. I am sorry that you feel disappointed but this is the exact reason we give our pricing up front and the call takers read from a script so every customer hears the exact thing on every call. If you would like to discuss this further we would happy to speak with you again about this matter but at this point I am not sure what else we can do for you. Once again thanks for the review.
Product:
Fort Myers, FL
Still recovering from the shock of having to pay almost $700 to have 2 garage door springs replaced, the last time I had this done it was under $300, (in another state). Needless to say you won’t get any referrals from me. Shame on your company for taking advantage of a senior.
- Stephen Pitzl
Naples, FL
on time...professional, efficient and reasonable.
- Michael Zubrow
North Port, FL
Same-day service was awesome!!
- Claude Leclerc
Venice, FL
This company is AWESOME, all the way around…. I highly recommend! Thank you for your service, I will use you again. Anita
- Anita Nikolov
Product:
Englewood, FL
I have always used Precision Garage Door Services. The are courteous and professional. I have never been disappointed with their service.
- Pat Lathrop
Product:
Estero, FL
Your company has done work for me before. Your technician found the problem right away. A previous company wanted to sell me a new opener rather fix the problem (Mo better). Your technician was great, quoted a price to repair and explained what had to be done.
- Lloyd Sebby
Bradenton, FL
We were very impressed with your service technician Doug Mason. He was prompt with his appointment time. Very professional and detail oriented. We would definitely recommend using Precision Garage Doors. We will be calling to schedule a total overhaul of our door next month with Doug.
- David Fontaine
North Naples, FL
Luke was excellent!
- Joseph Mudarri
Cape Coral, FL
On time. Knowledgable. Efficient. Thanks, Mike.
- George Afflerbach
Product:
Fort Myers, FL
The technician was knowledgable and efficient. He answered all our questions and showed us how the door needs to be maintained in the future.We hope this work will add to the longevity of the system. It is certainly quieter now!
- Ann and robert Krull
Product:
Venice, FL
He was here on time very polite. Very good worker explained everything repair the door great job will recommend you to my friends. Thank you
- Jim Thompson
Product:
Punta Gorda, FL
Very good experience. Mike took care of our problem right away and gave us advice on taking care of the door and what to look for in the future. I highly recommend them. They came the same day I called. Very professional.
- Melinda R.
Punta Gorda, FL
Mike did an excellent job was on time polite didn’t oversell. Definitely call again if I have issues. Two other people in the neighborhood have your card. Thanks Jim Doyle.
- Jim Doyle
Product:
Rotunda West, FL
It is Sunday morning and John came to the rescue!! He is professional, courteous, communicated with us and did a fantastic job at a very reasonable price. We are very pleased with Precision Garage Door Services. This is the second time we have used their services. We highly recommend. John was great!!! Thanks and have a Blessed Christmas!
- Nancy Arambasick
Sarasota, FL
Service was prompt, professional, and careful. No issues whatsoever.
- Werner Gundersheimer
Englewood, FL
Mark, our repairman arrived promptly and made the needed repairs quickly, and competently. He explained everything fully and was pleasant and courteous at all times. I can't think of a better experience than we found with Precision. Highly recommended!
- Richard Edwards
Product:
Bradenton, FL
Our’s was a simple matter relating to the keypad opener, but it was attended to quite pleasantly by Fisher, who also took the time to inspect the door, springs and rollers which may require additional attention in the coming years. Options to consider were provided . Great experience!
- Brian B
Old Marco, FL
Ur serviceman, Luke, called early and arrived when he said he would. He did a good job, explained what he was going to do, completed the repair, and showed me the results. I thought the overall price including the service call charge was very fair.
- Dan Larosa
Port Charlotte, FL
I could not be happier. I chose Precision because of local recommendations. Amazing service. Prompt. Efficient. Fair. Same comments my friends made. Worth every Penny. Outstanding service.
- John Montagna
Product:
North Port, FL
Just like the commercial says, doors break at the most inopportune time. My car was stuck in the garage due to a broken door spring. Within 24 hours Precision was there and had the problem solved. Professionalism of the highest degree. I could not have been more pleased.
- Donald dale landlord (remax-chuck alford property manager) John mingo tenant
Punta Gorda, FL
Wonderful local company, excellent staff and service! Super pleased and still smiling !
- Diane Brace
Osprey, FL
You company provides prompt service. Your technitions have always been knowledgeable, courteous and on time.
- Thomas Hurban
Product:
Bradenton, FL
He was honest and gave us choices.
- William Brandnburg
Cape Coral, FL
Mike was the very best. I’ll never use anyone else period. NW Cape Coral RBS
- RBS
Bonita Springs, FL
Sergio diagnosed the issue with my door and did his part in adjusting the spring and chain to correct it. He advised me to remove some paint that is contributing to the door's smooth operation. Additionally, he installed new sensors and a number pad. I found him to be knowledgeable and professional.
- Kathy & jim Elkins
Product:
Cape Coral, FL
Professional, courteous and knowledgeable Thanks Mike(repair technician)
- Jeff Nugent
Product:
Sarasota, FL
Referral from a neighbor. Matt was very pleasant, professional and efficient. Great service in a timely manner. Thank you.
- Barbara Fraser
Bradenton, FL
Always professional, knowledgeable, timely, and proficient.
- Mike Nobile
Venice, FL
Great job done by the salesperson and the technician who installed my new door. Excellent value for the price.
- Gregory Yahm
Product:
No you did not exceed my expectations. When I called your office this morning and told your representative that the left spring to my garage door was broken I was quoted an approximate cost. I was not told that I would need to replace both springs at the same time. This was explained to me by your technician when he arrived and assessed my door. I then told the technician that I would get a few estimates from other companies he then told me I would have to pay for the service call. I learned a very valuable lesson today. I am very disappointed with your company. I have used you in the past. I will not use your company again only for the warranty of the work done today.
- Joan Doherty