Read what people are saying
about Precision Garage Door in:
Naples, FL
Precision Garage Door of Southwest Floridahas received 563 reviews, averaging 4.93 Stars:
Naples, FL
Service Provided:
Product:
Executive Management Team: Ben Operations Manager
Naples, FL
When the garage door stopped working, I called five companies and only two bothered to return my call. Precision was the first and they were very professional and pleasant on the phone. They scheduled the visit right away. Jason was our tech and he was pleasant and professional as well. Highly recommend them.
- Mary Moore
Naples, FL
Tyler B was excellent, very proficient, and courteous. I wish all service people I encounter were like that. He was able to lube and do maintenance, replace the rollers, and mount a new belt driven motor in 90 minutes with clean up. Excellent service. Thanks.
- Mark Shadden
Product:
Naples, FL
excellent service-done quickly and the door works well.
- Bruce Cahn
Naples, FL
Jay was on time, proficient and courteous. Will definitely use Precision Doors again.
- Robert Siler
Naples, FL
Yellow pages. Excellent service.
- Bob Young
Naples, FL
I bought my door opner from you & am very satisfied with the product. I was not happy at the cost of the recent repair caused by a power failure due to IAN. It took a 5 min adjustment by the tech. It appears as if you are taking advantage of IAN recipients.
- James Dettman
Unfortunately we do not offer free service or free repairs as we would not be in business if we did not charge our customers for the service we provide. We charged you the absolute minimum we charge which was just our service call of $79.95 which is just the cost to cover the certified technician driving out to your house, using gas, spending valuable work time and quickly diagnosing your problem. In your case he was able to offer you an immediate repair and did not charge you anything additional. You were also quoted the standard service call of $79.95 on the phone call while booking. I am happy to hear the job was done quickly as our techs can complete most programming issues in a few minutes due to extensive training and years of working to fine tune their trade. We are in no way taking advantage of any storm related issues and could not disagree with your statement more. We always off upfront pricing and we kept our service call the exact same as it was before the storm as it will remain after the storm at $79.95. Please feel free to reach out to our main office at 941-351-2408 and ask to speak with our General Manager if you would like to further discuss your service call.
Naples, FL
Repairman Jason was polite, proficient in his knowledge of the issue, prompt and thorough. After the problems and stress caused by hurricane Ian it was good to have my problem resolved efficiently.
- Elaine Wintersteen
Product:
Naples, FL
Great prompt service even on a Saturday afternoon. Our Tech Ben was awesome!! I would highly recommend Precision Door Service!
- John Cacaro
Naples, FL
Called, Jason was here the next morning! Took care of the problem immediately! Great service, kind and considerate!
- Robert Schulze
Product:
Naples, FL
Very prompt service! Tyler was great to work with and diagnosed our issues quickly. He recommended that we replaced worn parts. We are very happy with our new system!
- Mary Hart
Product:
Naples, FL
When heading our way, Ben called to let us know what time he would arrive. Quickly diagnosed problem, and it was repaired appropriately. Very efficient and professional. It was not our first time requesting help from this Company, and would not hesitate one moment to refer them.
- Joe Kaplo
Service Provided:
Executive Management Team: Ben Operations Manager
Naples, FL
Nearly unbelievable service response time from Precision Doors. From the pleasant and caring woman who answered and offered to get a technician out within the next two hours to the knowledgeable and professional tech, Ben, who showed up at my door, this was a FABULOUS experience. No upcharges or extras for a Saturday call. This company knows how to take care of customers and I highly, and gladly, recommend them to everyone!
- Robert Poirier
Naples, FL
Benjamin was excellent he was a real gentleman as well as an excellent techian
- George Terzick
Service Provided:
Executive Management Team: Ben Operations Manager
Naples, FL
Jason H. was excellent. He replaced the stripping on the bottom of our garage door and greased and inspected the door closer.
- The Swan's
Naples, FL
Your Company was recommended by a neighbor who praised your service. I was impressed with your representative Brian. He was very professional, friendly and gave detailed information about the job. The proposal received is for a new garage door. Ursula Goetz
- Ursula Goetz
Naples, FL
Your name was given to me by a customer of yours, Gerry Schilling. He recommended your company very highly and I completely agree with his opinion. My opener did not work and all it needed was a battery which your technician installed. He was courteous and efficient.
- Helen Munoz
Naples, FL
G is the man! They took great care of us, would absolutely recommend and use again in the future.
- John Manning
Service Provided:
Product:
Executive Management Team: Ben Operations Manager
Naples, FL
Technician was great.
- Frank Corvino
Naples, FL
Great service! Very nice Tech! On time, had required parts! will use them exclusively if needed in the future!
- Michael Folcik
Naples, FL
Within a couple of hours of my call to Precision asking for a tech to do a repair, a technician was out and was able to repair our broken spring. Our technician Jason did a fantastic job, was very professional, and super helpful.
- MK
Naples, FL
Good job done
- Don Newton
Naples, FL
Excellent and informative service call! Will not use another company ever! Thank you !!!
- Annette Drohan
Product:
Naples, FL
Great service Very professional Very helpful
- Peter Herard
Product:
Naples, FL
One of the best service calls ever. Technician came quickly, was thorough with repair and explanation. I highly recommend this company. Five stars!
- Gordon Gottschalk
Naples, FL
I was scheduled for a late day yearly Preventive Maintenance on my newer garage door, Tyler Barnett Called around noon and stated he was around the corner and was available. As nobody was home I felt comfortable giving him access so he could start. I'm not sure I would have done this with any other company but my memorable experience with a compete install a year earlier and the quality of associates I encountered at that time I had no reservations. Tyler was efficient and explained in detail the current condition of our system and the work he preformed. I appreciate you hiring and retaining qualified professionals.
- Marti Cefaratti
Naples, FL
My garage door was stuck because I attempted to repair it myself and jammed it. The technician (Justin or Jason?) was great. Professional, courteous, and fixed the jammed door in about 30 minutes. He also provided some lubrication tips. I only gave a 4-star rating because I was a bit disappointed in the charges. The technician said at the outset that they charge a flat fee of $225 for a hung door. But I didn't realize that there would also be a $79.95 service call charge and an $80 labor charge on top of that. I had a coupon to remove the $79.95 service call charge but it seems like adding a $79.95 service call charge and $80 of labor on top of the hung door charge is "double dipping". There were no parts needed to un stick the door--only 30 minutes of labor.
- Mike Tucker
Naples, FL
Tyler was a very up front technician of what our issues were . He gave us options of the best way to resolve our issue. We appreciate his honesty and technical ability. We would highly recommend him to any customer. He was a pleasure to deal with.
- Stuart Stolper
Product:
Naples, FL
Replaced my old garage door opener,Dan,the technician did a good job.He answered all my questions which helped make the right decision.Would highly recommend the company.
- Elisabeth Avila
Product:
Naples, FL
Ben did a great job ..so glad I called precision.
- Ann Begg
Service Provided:
Product:
Executive Management Team: Ben Operations Manager
We called Precision to repair our garage doors from hurricane Ian flood damage. The technician - Ben - was fantastic! He provided a common sense assessment of what we needed for repairs. We thought it would be a good time to also replace our old motors and Ben provided a perfect solution. Couldn't be happier with the quiet openers that now work perfectly. Highly recommend Precision for any garage door work.
- Jeff Gakstatter