Read what people are saying
about Precision Garage Door
Precision Garage Door of Southwest Floridahas received 356 reviews, averaging 4.86 Stars:
Fort Myers, FL
Fort Myers, FL
Tom arrived earlier than stated, a pleasant surprise. Explained everything to me and gave me choices for replacing broken spring and warn materials. Door was repaired in less than an hour. Extremely pleased with the whole experience.
- Stewart Gordon
Product:
Fort Myers, FL
Quick scheduling and Tom did a great job.
- John Pridnia
Product:
Fort Myers, FL
My garage door opener had stopped operating. Before it failed - it was noisy and was not gliding smoothly on the rails. I contacted Precision and was able to quickly get on their schedule. Tom Le the Precision technician arrived at my home on time. Tom was both friendly and knowledgeable. Tom assessed my opener and provided me options and, more importantly, honesty. I selected a LiftMaster ultra-quiet smart opener with a camera and LED lighting. I could not be more satisfied with Precision and their customer service. In addition, my LiftMaster opens and closes the door with less noise than any opener I've ever owned. The LED lighting illuminates the entire garage.
- Byron Pappas
Product:
Fort Myers, FL
Our garage door spring broke, trapping one of our cars in the garage. Tom (Prevision Garage Door) was at a neighbors and came right over to service our garage door. What great service!
- William Petarca
Product:
Fort Myers, FL
Timely, pleasant and knowledgeable
- Sally Reiman
Product:
Fort Myers, FL
Top notch installation and professional installer
- Frank Levy
Product:
Fort Myers, FL
After an on-line review of "on-line" reviews as well as a phone inquiry to the office, I selected Precision to replace our noisy garage door steel rollers with nylon rollers. Precision's technician assigned to our job, Tom Lee, was excellent. He called ahead to advise estimated arrival time and arrived accordingly. Tom inspected the job and then advised as to the total estimated cost of service call, plus replacement of rollers. Tom was very professional and completed the job in a timely manner. I will ask for him, if available, when I schedule my next annual door service. Precision Door Service has a new customer based upon Tom's professionalism and performance.
- Chuck Martindale, Fort Myers
Product:
Fort Myers, FL
Bryan was great. He was professional and a gentleman .
- Robert Baldi
Fort Myers, FL
My door spring broke and Precision came on a Sunday. They were very professional and reasonably priced. The workers were very fast and cleaned up after the door was fixed. I will call them in the future if I need service again.
- Anthony Barbetta
Product:
Fort Myers, FL
Tom, the technician, arrived promptly and was extremely efficient, knowledgeable and personable. He knew what was wrong with our garage door and fixed it right on the spot. Our garage door runs smoothly now. We are very pleased with the service and the company.
- Judy Kletzien
Product:
Fort Myers, FL
I called and got same day service. Technician was thorough, polite, and efficient. Well done and thank you.
- James Gordon
Product:
Fort Myers, FL
Tom was great !
- Robert Scappa
Fort Myers, FL
Mike was great. He explained what was wrong and what he was going to do. So glad the noise is gone from the garage door.
- Lysanne Guth
Product:
Fort Myers, FL
Very prompt and professional. Completely satisfied with service.
- Larry Lewis
Product:
Fort Myers, FL
they installed my garage door about 5 years ago was very satisfied
- Barry Gans
Product:
Fort Myers, FL
Very processional,easy to understand
- Marlon Arroyo
Product:
Fort Myers, FL
Fast service. Excellent job. Thanks Tom.
- Kathy Dimaline
Fort Myers, FL
I needed a new garage door opener which I suspected. The installer provided me with 2 estimates and proceeded with the installation. He did an excellent job with the install and explaining the operation of the opener. I would definitely recommend Precision Door!
- Peter Ferentini jr.
Product:
Fort Myers, FL
No you did not exceed my expectations. When I called your office this morning and told your representative that the left spring to my garage door was broken I was quoted an approximate cost. I was not told that I would need to replace both springs at the same time. This was explained to me by your technician when he arrived and assessed my door. I then told the technician that I would get a few estimates from other companies he then told me I would have to pay for the service call. I learned a very valuable lesson today. I am very disappointed with your company. I have used you in the past. I will not use your company again only for the warranty of the work done today.
- Joan Doherty
Hi and thank you for the review. We spoke earlier and I went over in detail your entire call and I was under the impression that this was no longer an issue since you did agree that you mis-heard the call taker on your quote. While I was on on the phone with you, while having your recording playing I was able to read you back the exact transcript of what was quoted to you over the phone. As stated earlier while on the phone with you what was said exactly was "we can waive service fee with repair. We have a $79.95 Service Fee plus parts. The tech will have to determine the size and springs needed to lift the door. Once he does that, he will be able to give you an exact quote, but I can tell you that the torsion springs will range between $299-399 per spring installed". Some doors have one spring and some have up to 4 springs so as was stated in the call script, the tech will determine size and springs needed to lift the door and then provide you with an exact quote. You acknowledged that you had mis-heard our call taker which is fine as the recording and us talking should have clarified that during our conversation today. I also offered for us to do no work and then you stated you needed your door fixed and then you chose to have us complete the work and we did waive your service fee, as you were told we would. I am sorry that you feel disappointed but this is the exact reason we give our pricing up front and the call takers read from a script so every customer hears the exact thing on every call. If you would like to discuss this further we would happy to speak with you again about this matter but at this point I am not sure what else we can do for you. Once again thanks for the review.
Product:
Fort Myers, FL
Still recovering from the shock of having to pay almost $700 to have 2 garage door springs replaced, the last time I had this done it was under $300, (in another state). Needless to say you won’t get any referrals from me. Shame on your company for taking advantage of a senior.
- Stephen Pitzl
Fort Myers, FL
The technician was knowledgable and efficient. He answered all our questions and showed us how the door needs to be maintained in the future.We hope this work will add to the longevity of the system. It is certainly quieter now!
- Ann and robert Krull
Product:
Fort Myers, FL
I couldn't be happier with the service from this company! The technician Tom was right on time, very professional and courteous. He spotted the problem with the door and quickly repaired it and noticed another maintenance issue and rectified that too! This is the first time I have had to call for service on this door and will definitely recommend you. Your pricing is reasonable too. Thank you for making this a good experience.
- Sue Fero
Fort Myers, FL
Technician was very informative and helpful.
- Randy Robinette
Product:
Fort Myers, FL
I would recommend Precision. Tom was great and did an excellent job with the repairs.
- Joe Perugino
Fort Myers, FL
Just a note to let you know what a fine job Tom did today fixing my garage door. He was very knowledgeable gave me a quote and fixed everything needed. Make sure you keep this valuable employee as if I ever need service again I would surely request him.
- Mike Montgomery
Product:
Fort Myers, FL
Have had a great experience with Precision Door. Prompt and courteous service. Technician Justin was very professional, and explained things thoroughly.
- John Curtis
Fort Myers, FL
Tom the technician called me to tell me he had a cancellation and could he come sooner. I agreed and he arrived as promised with all his tools and supplies needed to repair my garage door. He was professional and very polite and friendly. He explained what had to be done and the cost. He replaced the broken springs and did all the adjustments in about a hour. I was very impressed with his knowledgeable and technical skills. I would definitely recommend Precision Garage door…..
- Paul Maniscalco
Product:
Fort Myers, FL
The best service and the lowest price!!!!!!
- Bill Frank
Fort Myers, FL
Fast response, efficient technician, very satisfactory result.
- John Fearn
The technician that came was very knowledgeable. He found the problem Right away and after giving me the quote, fixed it during his visit. I would definitely recommend this company.
- Maggie Ushler