Read what people are saying
about Precision Garage Door
Precision Garage Door of Southwest Floridahas received 5682 reviews, averaging 4.91 Stars:
Naples, FL
Port Charlotte, FL
Mark came and repaired what D&D couldn’t new rollers and balance the door. It was quite a job after son in-law mad an attempt to do the job.
- Jarry Childester
Product:
Bonita Springs, FL
The service tech, Ben, was courteous and efficient and solved the problem by spraying lubricant. The problem was the cost. I was told ahead of time it would be a $79 trip charge but I was charged another $80 to spray lubricant, which didn't take even 5 minutes. Ben was at our home at most 10 minutes. Like everyone else, I understand inflation but $159 for 5 minutes work (at most) and a few squirts of lubricant doesn't pass the smell - or reasonableness - test. No need to respond with an explanation of the cost of doing business. This just has to do with customer satisfaction, and satisfaction has to do with the value I receive for the price I pay.
- Mike Keefer
Bradenton, FL
I felt the whole organization was professional. I felt very confident in their service. The technician was top shelf. He knew what he was doing. Very friendly and also very business like.
- Paul Russel
Product:
Fort Myers, FL
Tom L was professional and performed an excellent job installing the device and answering any of my questions.
- Robert Gardner
Product:
Port Charlotte, FL
Contacted Precision Door to adjust lift springs as door was heavy to lift. We also had a clunking sound when lower roller moved from vertical to horizontal track. Maintenance was scheduled promptly and Rick came out promptly and serviced door. Rick did a great job and communicated all steps and provided excellent customer service. I highly recommend Precision Door for all your garage door needs.
- Mary Eaton
Fort Myers, FL
Thomas was superb, on time, professional and efficient
- Reed Saunders
Product:
Cape Coral, FL
While we ultimately went a different route, I wanted to commend sales agent Michael Valerma for a professional visit. No pressure, detailed and actually interested in more than just the doors we were considering. Another time and place we would definitely Michael to be our estimator!
- John Lazareth
Naples, FL
Very professional. Good communication. Jason the tech was great and explained everything.
- GP
Parrish, FL
We always used a competitor of yours. They never pick up the phone. and if and when they do stop out, they never want to be here and they have never solved our problem. Fischer came out yesterday and installed a new system , programed the linked system in my new car and took only an hour and a half to finish the job. We will never use anyone else but Precision .
- Richard Bardwell
Product:
Naples, FL
Have used Precision for years and always happy with service. Techs are always professional, personable and respectful. Jason just finished up our service and we were grateful for him reviewing everything he did to service the doors/motor/hinges/rollers. Also helpful was that he left a can of the spray to use on the hinges once I start hearing the telltale squeaky sound that indicates it needs some help. Lastly, he showed me how to raise and lower the door myself should the need ever arise and I greatly appreciated that! Exit plans are a MUST! Thank you Precision for your quick and reliable service and most of all, your tech Jason.
- Ruth Bethem
Cape Coral, FL
I had never used Precision Overhead Garage Door for our past repairs, but found them during a google search. I just needed my garage door repaired, but planned on replacing the entire garage door in the near future due to Hurricane Ian damage. They were highly rated, so I gave them a call and set up an appointment. When technician Mike arrived, he was friendly and seemed very knowledgeable. He quickly identified my issues and gave me a fair quote to have them repaired. After speaking with Mike about additional repairs to make my older door (18 years old) run a little quieter and smoother while closing and opening, I decided to order a new door through Precision. When Mike left my house, the original garage door was repaired and working properly, but I'm excited for the new garage door. Thank you Mike for all your assistance.
- Charles Weeks
Product:
Englewood, FL
Your technician, Rick Parker was outstanding! He notified me of his time of arrival, explained different options available to correct my problem and then gave me time to decide. I decided to replace my 20+ year old opener and so very pleased with the new unit. I told Rick that I used a key chain opener most of the time and he was able to supply a new one for me and secured it to my key chain along with explaining all the new functions of the new opener and key pad. Very helpful for a senior citizen!
- Nancy Neff
Product:
University Park, FL
Great prompt service and communication
- Steven Passarelli
Osprey, FL
Very satisfied with the service and Matt was helpful and professional.
- Nancy L.
Cape Coral, FL
The technician you sent was very knowledgeable and did an outstanding job you better keep him employed with your company he is a definite asset.
- Gary Decker
North Venice, FL
Excellent job. Mark Basilotto is a true professional.
- John Milander
Englewood, FL
Alex was great. Figured out my garage door issue and fixed it fast. Very good service. Thanks.
- Bill Keehne
Sarasota, FL
Matthew was super. Thank you for sending him.
- Diane Minutillo
Product:
Bonita Springs, FL
Serviceman, Tyler, was knowledgeable and competent. However, the company charged me $275 for a gear & sprocket assembly that I could have bought at a number of places for under $20. Service call and labor were separate charges. Precision's pricing is excessively opportunistic and unreasonable given the need for having to have the repair done while the serviceman is present.
- Joyce Recht
Product:
Sarasota, FL
Would have given more than 5 stars if possible. Rick was great and knew exactly what was needed. Didn’t try to upsell, just fixed the problem and gave me tips to keep the garage door and opener in top top condition. I will call again for any future garage door needs.
- Dan Grubb
Venice, FL
great job done by Technician Alex. Fast, efficient and personable, he walked us through everything we needed to know about our new opener. A definite upgrade from what we had and the price was reasonable.
- Carla Bourgeois
Product:
Sarasota, FL
Excellent service, highly recommend
- Norman Cetuk
Product:
Golden Gate, FL
Taylor the technitian, was very informative, the job was very well done and fast, he was very nice, i will recomend him any time, thank you so much. Marlene Munoz
- Marlene Munoz
Naples, FL
Awesome service. On time, pr8fessional - didn't try to "upsell". Fixed what I needed and did little extras!!
- Alice Woodrum
Product:
Fort Myers, FL
Tom was a great tech Informed us of our repairs and worked to get it done quickly
- Christine Baker
Cape Coral, FL
Fantastic tech Mike Monson listened to all concerns and explained all that he would check and do. He was friendly and very thourough. We wish we could clone him for all our home repairs!
- Clare Fette
Product:
Englewood, FL
The tech, Alex, was polite, efficient, and explained everything before he started work. He showed up on time.
- Patrick Hurley
Bonita Springs, FL
no stars
- Steve Perretti
Sarasota, FL
My brother recommended your company [everyone was nice] but I didn't really want to spend that much money as I may possibly be moving in the near future but your tech was very helpful in giving me information to weigh my decision and also trusting my brother, I decided to go for the best anyway and I am so happy with my new QUIET running motor and not having to go through all the hassle of the opener not shutting the door anymore. Your scheduling was fast and within a day, my garage door opener problems were over - thank you so much!
- Linda Spurling
Product:
Prompt service, efficient technician. Very professional and knowledgeable. Highly recommend Precision Overhead Garage Door!
- John Hartong