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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
When I called for a service call I told the lady exactly what I needed replaced. The service guy shows up almost 2 hours past the stated time and then told me he didn't have what was needed on his truck to do the repair and I had to make another service call. He was very nice and said he would let them know at the office. After not hearing from them I called a few days later and they didn't know anything so I made another service call. New guys was supposed to arrive between 1 and 3. After 3 passed by I called the office three times and they kept saying he was on his way. The tech finally showed at 5pm. My first time using your company and will certainly be the last!!!!!
When I called for a service call I told the lady exactly what I needed replaced. The service guy shows up almost 2 hours past the stated time and then told me he didn't have what was needed on his truck to do the repair and I had to make another service call. He was very nice and said he would let them know at the office. After not hearing from them I called a few days later and they didn't know anything so I made another service call. New guys was supposed to arrive between 1 and 3. After 3 passed by I called the office three times and they kept saying he was on his way. The tech finally showed at 5pm. My first time using your company and will certainly be the last!!!!!
- Mark Ossege