Read what people are saying
about Precision Garage Door in:
Naples Area, FL
Precision Garage Door of Southwest Floridahas received 758 reviews, averaging 4.91 Stars:
Lely, FL
Naples, FL
Precision door is one of the best companies I have dealt since moving to Naples, and I don’t mean just garage door work but all around maintenance work at my home! Jason the technician that came to my house was outstanding!
- Stan Krupa
Product:
Naples, FL
Could not repair my garage door. They do not carry Wayne Dalton torque tube springs. I was still charged for the $80 service call to have a technician take one look inside my garage and say we can’t repair your springs. When I asked for an estimate on the phone, I was told most springs cost $150-300, it would depend if I have one or two springs. I said I couldn’t see the springs because they were in a tube. But, I guess I didn’t say the buzz word Wayne Dalton torque tube for them to know they couldn’t repair. I never thought to ask any more than that, because your website says you carry “nearly all spring sizes on the truck, so 99% of the time your door will be fixed on the first visit.” I was quoted $1800 to convert the tube to a traditional spring system. Overhead Door of Naples does the same work for $650.
- Michael Wolf
Golden Gate, FL
Jason did a great job!!!
- Tina Thies
North Naples, FL
Never called to confirm appointment, had to cancel. The person making the confirming / making appointments was amazing, the person that was to show up not so great. I canceled my appointment n decided to go with different company
- Jose Jackson
Product:
Naples, FL
I can't say enough good things. Excellent service, prompt replies, in the field and in the office, Precision is the best!
- Celeste Sciortino
Product:
Old Marco, FL
In season it was hard to get a same day appointment but the service performed by the technician, Jason Hennagir was outstanding. He provided a number of options for the repair and allowed me to make an informed choice. Quick and very efficient.
- Neil Ryding
Product:
Naples, FL
I contacted three companies regarding my garage door and only Precision responded back and promptly scheduled an appt. to come out and repair the problem. In addition, their technician, Jason, was able to determine the problem(s) and fix them quickly. He was knowledgeable and courteous. i was happy with the entire process.
- Chris Heppe
Naples, FL
On time and technician was knowledgeable polite. Great job.
- Patrick Mcgowan
Product:
Naples, FL
jason was great. would recommend you company to any one who needs work on their garage.
- Dominic
Naples, FL
Prompt service, efficient technician. Very professional and knowledgeable. Highly recommend Precision Overhead Garage Door!
- John Hartong
Naples, FL
Very professional. Good communication. Jason the tech was great and explained everything.
- GP
Naples, FL
Have used Precision for years and always happy with service. Techs are always professional, personable and respectful. Jason just finished up our service and we were grateful for him reviewing everything he did to service the doors/motor/hinges/rollers. Also helpful was that he left a can of the spray to use on the hinges once I start hearing the telltale squeaky sound that indicates it needs some help. Lastly, he showed me how to raise and lower the door myself should the need ever arise and I greatly appreciated that! Exit plans are a MUST! Thank you Precision for your quick and reliable service and most of all, your tech Jason.
- Ruth Bethem
Golden Gate, FL
Taylor the technitian, was very informative, the job was very well done and fast, he was very nice, i will recomend him any time, thank you so much. Marlene Munoz
- Marlene Munoz
Naples, FL
Awesome service. On time, pr8fessional - didn't try to "upsell". Fixed what I needed and did little extras!!
- Alice Woodrum
Product:
Naples, FL
Wonderful service and door working again, thank goodness!! New rolllers so MUCH quieter!! Mrs Anne Hanly.
- Anne Hanly
Product:
Naples, FL
I got their name from the web and very fortunate ...they were prompt- efficient and reasonable pricing
- Vincent Mona
Old Marco, FL
Jason was very professional. Precision Garage Door was recommended by a neighbor who had experience with your company. Jason identified the issue, explained our options and preformed replacement of the part, recommended a surge protector and inspected the entire system. We would use Precision Garage Door again. Marilyn
- Marylin Czubkowski
Naples, FL
We chose Precision Overhead Garage Door Service as they have a Great National Reputation and Presence. From the time we booked appointment by phone (yes, we actually got to speak to someone - how refreshing and novel is that in this day & age of electronics) to reminders to our technician telephoning to say he had a cancellation & could move us up in his stops for the day if we had the availability. We are SUPER PLEASED with the "GREAT CUSTOMER SERVICE" Received by Service Technician, Jason Hennagir. He was here when promised and took the time to walk us thru every step & even offered up safety tips that when along with services provided. While extremely professional, he was also friendly, respectful and informative. We will have no issue recommending Precision Overhead Garage Door Service to our friends, family and neighbors. Kindest Regards, Dan & Candyce Traci Naples, Florida
- Dan & Candyce Traci
Product:
Naples, FL
Jason quickly diagnosed the problem. Had the correct parts on the truck and made the repairs. He was very professional and courteous
- Don Barbeau
Product:
Naples, FL
We called Precision to repair our garage doors from hurricane Ian flood damage. The technician - Ben - was fantastic! He provided a common sense assessment of what we needed for repairs. We thought it would be a good time to also replace our old motors and Ben provided a perfect solution. Couldn't be happier with the quiet openers that now work perfectly. Highly recommend Precision for any garage door work.
- Jeff Gakstatter
Service Provided:
Product:
Executive Management Team: Ben Operations Manager
Naples, FL
When the garage door stopped working, I called five companies and only two bothered to return my call. Precision was the first and they were very professional and pleasant on the phone. They scheduled the visit right away. Jason was our tech and he was pleasant and professional as well. Highly recommend them.
- Mary Moore
Naples, FL
Tyler B was excellent, very proficient, and courteous. I wish all service people I encounter were like that. He was able to lube and do maintenance, replace the rollers, and mount a new belt driven motor in 90 minutes with clean up. Excellent service. Thanks.
- Mark Shadden
Product:
Naples, FL
excellent service-done quickly and the door works well.
- Bruce Cahn
Old Marco, FL
repair person tried to charge me $200 for a part that the company that manufacturers the part charges $25.42 for. Amazon also charges the lower amount. He also wanted to charge $200-$300 to replace it. Youtube shows the exact replacement for my door and it took 5 minutes. Very dissatisfied with what took place.
- David Desantis
Good afternoon and thanks for taking the time to leave a review. I show that our technician was out there today and did not charge you anything. We have a $79.95 service charge to go out to any property and that front pulley you are referring to we charge $125 to swap out and replace, including the labor, unless the door was hung or the rail was off the wall. You can always buy things for yourself and install them cheaper. We have certified trained technicians that can quickly identify and repair most all issues and can successfully break down rails and properly install them back together while properly adjusting the limits after the install to ensure the garage door works like new. Unfortunately it looks like we are currently our of stock with that item on the south trucks so he provided you with the estimate and then, as previously stated, did not charge you anything. If you have any further issues please do not hesitate to contact our main office and speak with our General Manager at 941-351-2408.
Naples, FL
Jay was on time, proficient and courteous. Will definitely use Precision Doors again.
- Robert Siler
Naples, FL
Yellow pages. Excellent service.
- Bob Young
Naples, FL
I bought my door opner from you & am very satisfied with the product. I was not happy at the cost of the recent repair caused by a power failure due to IAN. It took a 5 min adjustment by the tech. It appears as if you are taking advantage of IAN recipients.
- James Dettman
Unfortunately we do not offer free service or free repairs as we would not be in business if we did not charge our customers for the service we provide. We charged you the absolute minimum we charge which was just our service call of $79.95 which is just the cost to cover the certified technician driving out to your house, using gas, spending valuable work time and quickly diagnosing your problem. In your case he was able to offer you an immediate repair and did not charge you anything additional. You were also quoted the standard service call of $79.95 on the phone call while booking. I am happy to hear the job was done quickly as our techs can complete most programming issues in a few minutes due to extensive training and years of working to fine tune their trade. We are in no way taking advantage of any storm related issues and could not disagree with your statement more. We always off upfront pricing and we kept our service call the exact same as it was before the storm as it will remain after the storm at $79.95. Please feel free to reach out to our main office at 941-351-2408 and ask to speak with our General Manager if you would like to further discuss your service call.
Lely, FL
Service was prompt. The technician, Jason, was polite and knowledgeable. Problem was solved to our satisfaction. We have used precision twice before and will continue to use and recommend them.
- John Fruchey
Naples, FL
Repairman Jason was polite, proficient in his knowledge of the issue, prompt and thorough. After the problems and stress caused by hurricane Ian it was good to have my problem resolved efficiently.
- Elaine Wintersteen
Product:
Very efficient, friendly, and professional. Technician totally knew his craft.
- Mario Lamantia