Tom L.
Average: 4.77 stars
Tom L.'s Bio:
I grew up right here in Fort Myers and went to college at Georgia State for a career in Finance. I enjoy working with my hands and joined Precision Garage Door. I enjoy fishing and being outdoors.
Cape Coral, FL
Cape Coral, FL
Quick, professional, courteous, and knowledgeable.
- Bill Barrett
Lehigh Acres, FL
Technician was incredible. It was like a piece of cake for me. Without a doubt I will recommend your company.
- Susan Lambrecht
Fort Myers, FL
Quality and Service
- Charles Ochinergo
Fort Myers, FL
Precision is the best. Tran, our service technician was fast, competent and helpful. Keep up the great work and thank you.
- Philip Disalvio
Bonita Springs, FL
Excellent job
- Art Flach
Fort Myers, FL
I scheduled an appointment for a service tech to come and look at our Garage door where the lower panel was dented due to the flooding waters of Hurricane Ian. I specifically told the woman who scheduled the appointment that I was unable to meet the Tech there and that the 16'x7' door is inoperable due to the flood damage. I told her that the 36" swing door at the rear of the Garage is open and the Tech can let himself inside to assess the damage and try to get the large entrance door to open. The Tech was not told to use the rear door and never went inside to see if the he can get the door to open. I was charged the service call fee and I had to re-schedule the appointment for the end of the month. I have Tenants living there who are eager to use the Garage. Needless to say, I am not very happy. I just hope I do not get charged twice for the visitation fee due to poor communication on their part.
- Steve Bonifacio
Our General manager was able to communicate with Mr. Bonifacio who did not realize that the invoice we sent him was for $0.00 and was just a documentation invoice stating that we were out there and listed a time frame. We have rescheduled this customer and he did apologize for not seeing the $0.00. We are happy this was just a miscommunication and can't wait to get out to this customers house to offer him a free door estimate next week!
Fort Myers, FL
Tech Tom was prompt and very friendly. Was here for 1/2 hr. Biggest rip-off ever. They charge $79 just to show up then charged me for 2 hrs. of labor ($170.00) and $500.00 for 4 safety sensors which cost less than $80 total. Price gouging at its finest!
- Dale Burke
Fort Myers, FL
My garage door opener quit this morning. I called Precision Door and the tech showed up by noon and installed a new opener.. I was back in business by 1PM. Great service! Reasonable price.
- Rick Bair
Lehigh Acres, FL
The technician war quite knowledgeable in his craft. Great job!
- Franco Rogate
Fort Myers, FL
Tom was very professional and honest. I would highly recommend Precision to anyone who might need their service in the future. Thank you for a job well done.
- Jose Venegas
Fort Myers, FL
Yes, it was your same day service. Service was quickly taken care of.
- Diane Giancursio
Fort Myers, FL
Technician was top notch and quickly resolved our problem. Booking staff made promises the technician could not possibly keep after making a scheduling error the first day.
- Wayne Schutte
Fort Myers, FL
Extremely prompt and timely, same day service! Tom was very courteous and efficient. Will definitely use for future issues.
- Ron Arenstein
Estero, FL
I had them in the past and they always answered our call wether it be a emergency or just a check.. polite serviceman, always giving us platinum service.
- Douglas Donati
Fort Myers, FL
I would highly recommend Precision Door - Tom Le was extremely polite, knowledgeable and very professional. As soon as he approached the house he had a warm friendly smile (a rarity today), he answered all our questions and went above and beyond to make sure we were satisfied with the product and install.
- Todd Marlowe
Product:
Door Technicians: Tom L.
Cape Coral, FL
Tom was amazing. He saw my issue with the garage doors and he didn't try to upsell me. He provided professional recommendations and fixed the issue. HIGHLY Recommended 5-Stars ALL DAY LONG.
- Chris Wiater
Bonita Springs, FL
The service technician was polite, knowledgeable, professional and courteous. He solve my issue in a very timely manner. I am glad I called Precision Door.
- Dave Thomas
Osprey, FL
I had new Raynor garage door openers installed in 12/20. They had been operating perfectly but one of them started to become noisy so I requested a service call. The technician arrived the same day and quickly identified that the belt had been originally installed with slightly too much tension. The issue was resolved on the spot and the service was performed very professionally.
- Barry Watters
Fort Myers, FL
Great prompt service. Tom explained everything and made me feel very comfortable. He completed the job quickly and went over all the information I needed to know. Very pleasant experience
- Patrica Duke
Product:
Door Technicians: Tom L.
Fort Myers, FL
Contacted Precision for repairs to my old noisy garage door and controls, Tech Tom arrived, reviewed current controls and made recommendations. He installed new motor, controls, rollers, eye sensor etc. He installed this in a timely, professional manner and explained how everything worked. Great Service, thank you
- B. Reist
Venice, FL
Precision Door of Southwest Florida came recommended to me from a neighbor. Have two properties with garage doors needing repair. I called them on Saturday in May 2022 to schedule the repairs. To my surprise they came out on Sunday and repaired both garage doors. Tom was the mechanic. He was knowledgeable, skilled, and professional. One garage door required a spring replacement and the other required a broken gear replacement and new weather stripping at the door bottom. Thank you Tom for getting my garage doors up and running again. I am happy to recommend this company to you. -PVL
- Phil Linebarger
Lehigh Acres, FL
I have used Precision Garage Door twice now to fix the original door that came with my home. Both times I have had excellent response times and courteous technicians who knew exactly what to do. And both times they had the parts needed with them. Fast, courteous, professional. Thank you for excellent service at a fair price.
- Dennis Dahlke
Naples, FL
If you need your garage door installed or repaired, Precision Door is the place to go. Excellent reception and scheduling. Very flexible to fit your time frame. The best part of Precision is the technician they sent out. Tom Le knows doors. He came one day to fix a problem and it appeared he did and I agreed.. But the problem came back. I called the next day and they scheduled Tom to come again. After careful study, he found the problem to be an entirely different issue. He had the parts to fix it and did so. Precision and Tom and truly 5 star.
- Jerry Griffith
Naples, FL
Great experience - I called at 8 am, confirmation received timely, advance call from tech who arrived by 1:00 (earlier than promised - when does that ever happen?) evaluated the issue, explained what needed done and why. All work was done by 2:30, new springs, bearings and nylon rollers. I would highly recommend Precision to anyone.
- Dan Gifford
Bonita Springs, FL
Excellent service. Arrived on a Sunday to repair garage door that required a spring replacement. Tom was on time, knowledgeable and courteous.
- Bonnie Schreder
Cape Coral, FL
These folks did a great job. On time as promised, thorough, answered all of my questions and made suggestions to help give my garage door a longer life span. The tech was great, very polite and helpful. I would highly recommend Precision for all your garage door needs.
- Lou Rupp
Naples, FL
On time, knowledgeable, personable and less expensive than the competition. I highly recommend.
- Russell Whistler
Bonita Springs, FL
Had a Sunday appointment completed ahead of time! Installer was able to come out and installed a unit I had purchased. Everything went well and works best! Super satisfied with my garage door opener and will recommend toa ll my friends and family!
- Kevin Panzarella
Old Marco, FL
Technician knew his stuff
- Rick Reid
Very happy with Precision Doors professionalism. Tom the technician was knowledgeable, courteous, & friendly. He got down to business right away and my garage doors were repaired and in perfect working order. I would recommend Precision Doors highly.
- Bob Elardo