Alex
Average: 4.96 stars
Alex's Bio:
I am a native of Southwest Florida, I grew up and attended college in Port Charlotte. My interests & hobbies are also native to Southwest Florida, I love fishing, spearfishing and the beach. Spending time with friends and family. I recently joined Precision Overhead Garage Door and am happy to have the opportunity to assist you with your garage door issues.
Port Charlotte, FL
Rotunda West, FL
Alex, he was great. Above and beyond what we asked for.
- Nancy Higgins
Venice, FL
Chose Precision because their toll-free number was on my garage door. Got an appointment for about 3-4 days out on a Saturday. So same day service was out of the question. Service person showed up as scheduled and offered 3 options. He did not have any parts to resolve the issue, so I chose the one that required repairing the circuitry and was supposed to be contacted on Monday to pursue. No contact on Monday. I texted service person and he had talked with his manager who said they could not get the part and to call back when we got back from a trip up north. Do not recommend this company since they don't have much concern for the customer. Not a very good experience overall.
- Richard Darden
North Port, FL
We were very pleased with our technician Alex Reich. He arrived earlier than anticipated which was great. Alex was professional, knowledgeable, courteous, and very patient answering the questions we had. He had the job done quickly and efficiently. We were pleased with the price and the result and would not hesitate to use Precision again and request Alex as well. Thank you!
- Herman Garlick
Venice, FL
Very pleased with the service that I received. Technician arrived on time, evaluated my problem, and proposed a service to remedy to the cause of my garage door’s malfunction. His service rectified the problem and my door is functioning properly. Recommend Precision for your garage door problems.
- Carlo Giraudi
Venice, FL
Precision was quick to schedule me when my garage door didn’t work. The Tecnician,Alex, did a great job communicating when he was arriving and throughout the visit. He went over and above to attempt to get in my gated community, and rescheduled when needed. He juggled another appointment to ensure I could be here when he was.
- Nancy Schaad
Rotunda West, FL
Precision was doing a job Next door to me, I went over and asked the guy if he could program my opener. He politely said he would be over as soon as he was done with the other customer.. Well bottom line I needed a new opener.. He had one on the truck. and presto!! One happy customer,(me). Ive used your company before and you have 1st class employes. Thank you very much KNOBBY chiefknobby@msn.com viet-nam67
- Donald Knobelsdorf
Venice, FL
Alex stopped by to repair our door and was very courteous and prompt. He was very thorough and explained everything he was doing. Great service and kudos to Alex
- Larry Harris
North Port, FL
Service technician was very knowledgeable and polite. He did a great job
- Mike Cicak
Venice, FL
Alex was prompt and very courteous. He explained the reason for the issues I’ve been having, and took steps to correct them and assured me that it shouldn’t happen again. He also sprayed the springs and other parts I didn’t know I was supposed to do. I would highly recommend your company.
- Gregory Wilcox/Nancy Wilcox
Punta Gorda, FL
Repaired the door and added new stripping on bottom of door! Repairman very knowledgeable, friendly and his work was excellent!
- Albert Jellison
Venice, FL
All was as promised by your office. Alex and Mike called ahead; were prompt arriving and proceeded to examine my garage door and system. I chose the items I felt I could afford at this time and they delivered. I was particularly interested in the replacement of an aging seal on the bottom of the door. Your company was recommended by a neighbor. Your techs were cheerful, efficient, informative and pleasant. It was a pleasure to work with them.
- Rose L. Venice Florida
Venice, FL
The garage door motor failed - would not open the door.So I called the number on the box and was abruptly told to call "back late next week" So I called Precision on a Friday and was told someone would be out the following Friday Afternoon. And I was given a specific tech's name - Alex Reich. He called Monday prior to the time and said he was enroute. His professionalism not only ranks 5 stars it should make him "Tech of the Month"! I just say on this site "Military Discounts". Im a Vet whatz the discount - another benefit from an excellent company !!
- Rod Dimon
Englewood, FL
Courteous, fast service. No hard-sell. Highly recommend this great company.
- Tony Mccann
Rotunda West, FL
Very pleased with the company. We were given several options to deal with our aging garage door and Alex and Mike were extremely knowledgeable, efficient and friendly. We already have recommended the company to our friends.
- Mary jane Conley
Rotunda West, FL
Alex is a great technician. As before he did a great job, explained what was entailed and was very efficient.
- Barry Birch
Cape Coral, FL
Extremely impressed with the professionalism of both technicians. Thank you for your prompt service!
- Scot Druckrey
Cape Coral, FL
The Service Experts were very professional and did a wonderful job !!!
- Beverly Paradis
Port Charlotte, FL
I set the appointment up when my father stated that he was having problems with the garage door. Precision came out when they said they would. They sent a confirmed appointment via email. They gave us a 2 hour window instead of the anytime that day wait. The technician called just before coming out, was courteous and informed. Fortunately for us no repair work was needed at this time and we were not charged. We thought we would be charged something for the technician’s time coming out. Because of the age of the garage door system, the technician wrote up two estimates to look at as the system can go at anytime but no hard sales. We do plan to have the system replaced at some point and would definitely use Precision to do that work as well as if we needed that type of service at our residence which is separate from my father.
- Rita / roger Stewart (ephraim-father)
Venice, FL
I called for door repairs needed. Needed new springs, remounting bracket, all new rollers snd new bottom of door seal. Also installed a new key pad. Amanda was able to accommodate my schedule for the service call. Alex explained everything quite quickly and precisely. The work was done right then and very quickly in my opinion. Both techs were knowledgeable and extremely friendly and courteous. I recommend this company and these two techs to anyone needing garage door repairs. I was thoroughly satisfied.
- Paul Johnson
Port Charlotte, FL
I was very pleased with the professionalism of the installers. They did a great job and cleanup was extraordinary. They set up all remote openers and took time to explain how everything worked.
- Max Brewbaker
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Door Technicians: Alex
Venice, FL
Alex called before he arrived to give us a heads up that he was coming. He inspected our system and provided items that may potentially be a problem in the future. He was very thorough, but not high pressure - which we really appreciated. He replaced our keypad and made sure the system was fully operational. They lubricated the moving parts. Alex had a young trainee with him and was very good explaining things to him. Both men were very professional and extremely polite. We will definitely call Precision Door with any future garage door repairs we need.
- Doug Campbell
Venice, FL
Alex and another technician were professional and friendly. They fixed the problem we had , highly recommend.
- Allen Jacobsen
Punta Gorda, FL
Great company!!! Extremely satisfied from Cara, who made our appointment, to both technicians, Alex and Creighton. They were fast, efficient, professional and extremely thorough. We will definitely call should we have another problem in the future. Thanks!
- Roz Hennessy
North Port, FL
I too relied on a referral from a neighbor and a good friend who was very pleased with your service. Being a retired manager from a large corp. I fully understand that very professional customer service generates more business than advertisements. The technician who performed the repairs on my door was without a doubt a skilled professional. I will gladly refer your company to perform any needed work to friends, neighbors, etc...
- Frank Grieser
Port Charlotte, FL
Called Monday and spoke to a a very courteous female. She took all needed information and made my appt. for Thurs. Thursday Alex Reich called to advise he was on his way and would be arriving in about a half hour. He arrived, assessed the problem. He advised what was wrong and the options Alex was very knowledgeable and explained thoroughly. I highly recommend Precision and would use again if needed. Alex is surely an asset to this company.
- Diane Nuzum
Punta Gorda, FL
ONTIME, KNEW THEIR BUSINESS, CORRECT OLD GARAGE DOOR BACK TO NEW. VERY EXPENSIVE
- Chuck Barnhart
Venice, FL
We had an extensive garage door repair and were extremely satisfied with the technicians, Alex and Dylan. They were polite, pleasant, competent and explained what they would be doing to eliminate our problems. They answered all our questions and concerns and worked efficiently and cleaned up after they completed the job. We highly recommend them and Precision. I would give them 5 stars! Naureen & Paul
- Naureen Defonzo
Venice, FL
Very good service. The tech was polite and professional, and had our broken spring completely fixed in about an hour.
- Phillip Uekert
North Port, FL
great sevice , professional install..thank you Alex Reich !!
- Rafael Ramierez
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Door Technicians: Alex
Alex was above professional. The kind of man I would have on my team. I was an electrical contractor in central New York for 45 years. This guy checks all the boxes in knowledge and understanding the customers concerns, fast, accurate and thorough I would recommend Precision anytime. Ask for Alax.
- Jerry Parker