Read what people are saying
about Precision Garage Door in:
Port Charlotte, FL
Precision Garage Door of Southwest Floridahas received 170 reviews, averaging 4.92 Stars:
Port Charlotte, FL
Port Charlotte, FL
Great service and fast response. Could recommend Precision Door as reliable company.
- Roger Mueller
Port Charlotte, FL
Precision Door Service was only Company able to repair our garage door the same day that I called. Based on the excellent service that Mark provided and and the company's response to my immediate need for garage door to be repaired (cars in garage and not able to open garage door), I will not use anyone but Precision for any garage door problems in the future. Mark not only replaced the 2 main springs but also the rollers and door opener key pad (could not include everything he replaced in section below).
- Harold Spier
Product:
Port Charlotte, FL
First rate service from the initial call requesting garage door repair through completion of the repairs. Company representative answering our call was very professional and considerate of our need for service. Followup email to confirm our appointment was appreciated. Mark, our service technician, called prior to arrival and arrived on time. He explained in detail about what options we had and the costs. I watched several times as he worked and was impressed that he knew his business. On top of that, he performed his work very expertly. We’re very pleased with the results. Without doubt, whenever we need garage door work in the future, we’ll be calling Precision Garage Door. We’ll also not hesitate to recommend your company to others.
- Robert Burger
Product:
Port Charlotte, FL
I have been a customer with Precision for 20 plus years and have referred many people. I have NEVER had an issue until this year. I asked in November of 2022 to have a quote sent to me for trim and bottom seal. I got it !!!! $185. So an appointment was made 02/27/2023 between 3-5pm. Workers came and there was some convesation about the quote and that they would not do the work for under $300. I was in the understanding with your General Manager earlier during the week before and he wanted me to send him a copy of the quote. I did!!! Long story short I feel I was misrepresented by your company Precision. I did not generate my own quote and asked the workers to leave. I am very soured with Precision Door and I will not use your company again and I will NEVER refer any one to your comapany. I will be reporting this issue to other websites including the BBB and I will attach the quote sent to me by your company.
- Susan Pires
Port Charlotte, FL
Rick, The Service Technician from Precision Door Service, Is Wonderful. He is friendly and knowledgeable, and a Great Personality !!!! We will Specifically ask for Rick, The Next Time We Need Overhead Door Service !!!!
- Stanley Gryczewski
Port Charlotte, FL
Rick P was here to assess or existing garage door operation. We contacted Precision as we knew we had a broken spring needing replacement. Rick was on time, extremely pleasent and informative. Our springs were replaced, moving parts lubed and the door is now like new. Highly recommend this company for your garage door needs!
- Jane & chris Finn
Product:
Port Charlotte, FL
Mark Basilotto did a great job installing my new PDS 801 10' BELT DRIVE garage door opener. Belt drive is the way to go...Very quiet... I have the same door opener on my 2 car garage and it works great. Great service and product.
- Brian Bialy
Product:
Port Charlotte, FL
Mark came and repaired what D&D couldn’t new rollers and balance the door. It was quite a job after son in-law mad an attempt to do the job.
- Jarry Childester
Product:
Port Charlotte, FL
Contacted Precision Door to adjust lift springs as door was heavy to lift. We also had a clunking sound when lower roller moved from vertical to horizontal track. Maintenance was scheduled promptly and Rick came out promptly and serviced door. Rick did a great job and communicated all steps and provided excellent customer service. I highly recommend Precision Door for all your garage door needs.
- Mary Eaton
Port Charlotte, FL
I had call different company’s and no one came so I decided to call precision so we set up an appointment for Thursday afternoon at 4pm so Matt call me sometime around noon to let me know that he had and early opening so I told him to come very nice man he fix my problem and I was very happy I thought the price was a bit high but nothing is cheap these days I’m please that problem was taken care and I would used your services again if I need anything thank a lot and give Matt 4stars
- Diamngo Nieves
Port Charlotte, FL
Rick P. called in advance to meet me at the house as requested. What a friendly guy, he quickly diagnosed the problem with the operator motor and door that was damaged by hurricane Ian. Installed a new motor, tuned up the door and completely explained everything. My garage door is quiet and working perfectly for the very first time. Very positive experience.
- Ernie Tomaio
Product:
Port Charlotte, FL
tech was professional, work done promptly, allwork needed to be done was explained. Only problem was price. OH MAN. Good thing my defibrilator was charged. alot of money for the work done.
- William Toop
Port Charlotte, FL
Andrew Sell was very professional
- Vicki Thomas
Port Charlotte, FL
Garage door went up and down hard after the hurricane. New rollers, lube and adjustments fixed the problem. Tech was very nice and worked fast. Doors are quiet now.
- Bill Mattern
Port Charlotte, FL
I would just like to comment on the service I recieved from Rick at Precision Door. After inspecting our garage door, Rick provided us with many options to make repairs and refurbishment of our garage door. He explained each option in detail and provide both the pros and cons of doing each. There was NEVER and hard sell pressure. Just honest assesment and options. After deciding which option to take, we asked Rick when we could schedule the repairs. He said he could do them right away, or whenever it was convenient for us. Due to the fact that is was already 4:30 pm, we told Rick that, although we would like to get them done now, that we understood that do to the lateness of the day, that we would be more than glad to schedule another date to make the 3 hours of repairs. Rick insisted that it would be no problem for him to stay until the job was done. We agreed to let him do it. After almost 3 hours, the job was completed. Rick had installed new rollers, springs, and opener. Even after working until after 7pm, Rick was still very professional and took the time to explain the operations of the new door. The door works great. It is now a much smoother operation and much quieter. No more binding and squeeks. I would highly recommend Precision Garage door to anyone needing any type of garage door repair or replacement.
- Ray Miller
Product:
Port Charlotte, FL
I saw your ad in our local magazine. My very old opener decided to stop working. The tech informed us he could not repair. The tech showed my husband how to open the door manually. To my surprise he gave me an estimate for a new door, no service charge! When it comes time to replace next year, I will use Precision. Thanks for a great experience!
- Thea Hedderick
Port Charlotte, FL
New door opener, new rollers, adjustments. Door works great. Technician efficient , knowledgeable, and pleasant.
- Jerry Ostertag
Port Charlotte, FL
Precision Garage door has been the best company for all of our garage door needs for 7 1/2 years. They are very knowledgeable & helpful. When they come to your home they feel like they are family. They are always on time & very nice to be around.
- Donna Timmons
Port Charlotte, FL
Saw ads on TV. Looked like your service was going to be good and it was.
- Dennis Murphy
Port Charlotte, FL
Verry Pleased with your technician and his work. NOT happy with your customer scheduling and booking department, 2 reasons. First I feel your $79.00 dollar service which if the bill exceeded $100.00 would not be charged was presented in a very confusing manor. Your tech explained your policy to me and now that I understand I totally agree. Second when I asked at booking if you accepted credit cards for payment, I was told yes and the tech would process it. when I gave the tech the card he informed me there was a up charge for using a card, I understand the cost of doing business but blindsiding a customer with an up charge, what if my checking account was sucking wind. The service was prompt and good I will recommend your company.
- James Bell
Port Charlotte, FL
When our garage door opener failed to operate and would not close the door, we researched repair companies and called Precision. Mark was able to arrive on the day we called. He made a real effort to see if the unit could be repaired, but since it was old (probably original to the house built in the 1990s) he was unable to get it working and gave us reasonable options for replacing it. The new unit was installed and working in about an hour. We are thrilled with the outcome and even though it was a bit more money than we were hoping to spend, it was money well spent.
- Susan Garrett
Port Charlotte, FL
Thank you so much for the quick and timely service. Very nice service man, great work.
- Fredrick Dutra
Product:
Port Charlotte, FL
I was scared my garage door was going to breakdown because of the noises coming from it as the opener raised or lower it. I called Precision, impressed with their ad on their website. The secretary handled my call well and promised a tech would be out between 2 and 6 pm. He showed up minutes after 2:00. We discussed the situation and he pointed out just what the problems were. He said he'd be done within an hour. He was and the door no longer shrieks. The final price was what he'd said before he started work. I love it when repair people are not only effective and provide just the service you need but also do it with courtesy, patience with the customer, and friendliness.
- Jerry Eckert
Product:
Port Charlotte, FL
The guy that came to check our garage was very nice and professional. He seems honest and told us what exactly is wrong with our garage and told us what to do . .
- Marilou Romero
Port Charlotte, FL
So happy I found your company with amazing reviews. Called today and Mark was here shortly thereafter. Mark was a very very nice man. Explained everything and got the job completed in 30 minutes. I’ll certainly be asking for Mark the next time I need this amazing company.
- E. Giles
Port Charlotte, FL
Alan was knowledgeable, efficient and very professional.
- Kelly Murphy
Port Charlotte, FL
Bella was very helpful on the phone and Alex was efficient and knowledgeable when he arrived. Very pleased with the service and work attitude of both the employees I encountered.
- Roger Gaspar
Port Charlotte, FL
Awesome affordable service! Came out the same day I called. We will definitely use them again.
- Holly Alonso
Port Charlotte, FL
Happy with service Mike explained what he was doing and why.
- Clarence Fry
Mark was prompt, efficient, and professional. He serviced my garage door and ensured that everything was operating as it was supposed to. When we first moved into this home, we had the garage door completely reworked to where it is now, and the servicing of that door keeps it operating at peak form. All this was done and serviced by Precision, and we wouldn't use anyone else.
- Peter Verhoeven