Josh S
Average: 4.95 stars
Josh S's Bio:
I love working with and meeting new people. I have over 12 years of Customer Service experience. In my free time, I like music, movies, working with and repairing electronics and computers.
Parrish, FL
Bradenton, FL
Having just moved her from Northern VA, we only had one garage remote and our garage door was sounding very rough. We thought we might need to replace our door. We called Precision because there was a sticker on the door from the former owners. We set up an appointment for the next day. Although I was not pleased with the "four-hour window" for the service call, Josh, our service man called within the earlier part of the window and told us exactly when he would be at our home. He got here right when he said he would and couldn't have been more professional. Josh heard our concerns and immediately programmed a new remote. He also listened to the door, noticed Precision had serviced the door in 2012, and said we did NOT need a new door but just servicing. Within a half-hour he had serviced the door, which sounded so much better, and made sure it was working well before the job was finished. We are very pleased with Precision and would recommend them for any garage door needs.
- Judy Polivy
Product:
Bradenton, FL
People who know what they are doing is very important for me to get the service I require and get the job done.
- Xavier Bracco
Nokomis, FL
two great guys very helpful . showed us what needed to be done and we are all set with a new opener. Hope it lasts as long as the old 22 year opener. 5 stars for the two of them.
- Carlo Giorgini
Product:
Bradenton, FL
Josh did a good job correcting the problem with the springs out of balance. He also lubricated all critical points on the garage door and suggested we replace the rollers. The price to replace the rollers was high as it turns out. Very simple process and I could have done it myself and saved about $150.
- James Grant
Product:
Bradenton, FL
I had springs replaced. The work was prompt and punctual. The technicians (Josh Smith and his teammate) were very courteous and pleasant, the more remarkable as my job was near the end of a full day's work for them. The charge I think was fair and reasonable. I am very pleased with their work and highly recommend the company.
- Tri Nguyen
Bradenton, FL
5 star Josh was courteous and knowledgeable and cared about doing a good job. Offered several solutions for the issues I was having. This enabled me to make the decisions I needed.
- Laurel Breeden
Product:
Bradenton, FL
Excellent job from start to finish. Scheduled service right away, on time, cost effective and Josh did a great job. Thank you!
- Craig Delfabro
Bradenton, FL
Have to give Precision a big thank you for exceptional service. Had spring break on a holiday weekend and had it fixed the next day. Josh called me with an estimated time and was on time. Very professional , gave me options and informed me of the differences. Changed out both springs and put a bracket on to fix a crack where my door opener had damaged the door when the spring broke. Josh was friendly , informative , and seemed to really care about the quality of his work. In a time of homeowners beware! , this company and the other staff members I dealt with were 5 Star. Hope every repair person or company could follow the standards I received today. Thank you Josh S.
- Scott Hughes
Product:
Bradenton, FL
Precision was very responsive to my problem and made the needed repairs within 24 hours. The service technician was courteous, knowledgeable, and made the needed repairs and adjustments in as short amount of time as possible. Thank you and I will certainly recommend Precision to our friends and neighbors.
- George Vitola
Bradenton, FL
It's all about your techs. My two experiences have been outstanding.
- James Townsend
Sarasota, FL
Precision Garage Door of Sarasota was wonderful from the moment I called. They were able to schedule me quickly. The installers were called ahead, on-time, and courteous. They took a lot of time to talk with me about the new garage opener and then to explain everything afterwards. In a town that is not always service, friendly, it was a great experience.
- Aimee Angel
Product:
Sarasota, FL
We had a simple repair job to be performed. A spring needed to be replaced. We booked an appointment the service tech came out. I was at work but my daughter and wife were home. One of the technicians who was more of a sleazy salesman than technician started on about the rollers and track and how they needed to be replaced and lubricated. I have been in contruction for over 26 years and had inspected these before I left for work and they were in fine shape. Then they tested the opener which was working and fine but they then adjusted its tension donward so that it would not lift the door as it had done the previous 7 years without fail. They told my wife and daughter that it was a faulty unit and it had to be replaced. They racked up an 850 bill of bullshit repairs. I am angry that I got taken by dishonest dealings from a company that I had used previously and had done a fair job. How did your corporate philosophy sink to such deceptive practices. You have lost me forever as a customer and I will impart my experience on everyone and anyone and while you may scam us once, the word will get out and you will find that this kind of b.s. will result in less sales
- Chris Giuffre
Here are our notes from the job, we also have the phone call, pictures and video of what the technician found and explained to the customer the customer then agreed to have the work completed CUSTOMER STATED DOOR WONT OPEN AND OPERATOR BELT HANGING DOWN ON ARRIVAL FOUND GENIE SILENT MAX 1000 BELT HANGING 6" FROM THE RAIL, BELT TENSION ADJUSTMENT BUSHING WAD SMASHED AND INNER TROLLEY JAMMED TO THE IDLER PULLEY, THE DOOR HAD BROKEN SPRING AND SEVERELY WORN, UNSTABLE ROLLERS. FIRST WE ADJUSTED THE BELT TENSION AND TESTED THE MOTOR *WITHOUT* THE DOOR WEIGHT AND IT OPERATED WITHIN LIMITS, WE COULD NOT TEST WITH THE DOOR BECAUSE IT HAD A BROKEN SPRING SECOND WE GOT PERMISSION TO REPAIR THE DOOR, INSTALLED NEW SPRINGS AND ROLLERS AND THOROUGHLY LUBRICATED ALL COMPONENTS, BALANCE IS PERFECT. WITH THE DOOR FIXED WE CONNECTED THE TROLLEY BUT HAD TO USE A SCREWDRIVER BECAUSE OF TROLLEY DAMAGE, THEN WE ATTEMPTED TO RESET THE MOTOR TRAVEL LIMITS AND THE TOP SPROCKET WOULD *NOT* ROTATE AND MOTOR WOULD MAKE A POPPING SOUND INDICATING THE INNER DC MOTOR IS BLOWN. IT IS UNKNOWN HOW LONG THE SPRING HAS BEEN BROKEN AND MOTOR MAY HAVE BEEN OPERATING AN UNBALANCED DOOR, BEFORE MULTIPLE COMPONENTS BEGAN TO FAIL (TROLLEY, BELT, MOTOR) THEN ONCE THE DOOR WAS REPAIRED AND TESTED WE FOUND THE MOTOR DAMAGE WAS TOO EXTENSIVE. CUSTOMER HAS USED US IN THE PAST AND INDICATED HE WOULD LIKE REPLACE THESE DOORS WITH PRECISION DOORS, SO I OFFERED THE DISCOUNTED "NEW DOOR" PRICE OF A MOTOR OF 325, INSTEAD OF 399.00
Sarasota, FL
Josh & Joe did a great job. Friendly & efficient. Cleaned up, and explained everything that needed explaining. I'd give more than 5 stars if I could!
- Jeff B
Nokomis, FL
We called to have a problem fixed and they were very quick to respond. The technicians were very friendly and knowledgeable
- Carl Durden
Product:
Bradenton, FL
Finally the kind of customer service we thought was gone. Your super technicians Josh and Joe were here within two hours after our call for help. They called 25 minutes before arriving as Anthony said they would. Courteous, friendly, organized, and instructive as to what they were doing and why and they were doing it gave us the confidence that when they finished, all would be fixed as we hoped for. Thanks Mr. Bell for providing what we ALL wish was the normal way to have a company operate. Ron
- Ron Schultz
Product:
Sarasota, FL
After calling at 8:15am, I was surprised to speak with a live person, and got an immediate same day appointment between 10 and 12. They arrived promptly at 10 and after assessing the problem, completed the work in about an hour or less. I first used your company 10 years ago, and was amazed the service charge was the same. of course, everything else has understandably gone up, but not unreasonably so. Your technicians were knowledgeable and quickly determined what needed to be done. I would recommend your company without reservation.
- Lucille Johnson
Osprey, FL
Very responsive. Technician knowledgeable and communcated well. Problem resolved.
- Marlene Buckley
Venice, FL
JOSH DID A GREAT JOB OF ANALYZING OUR PROBLEM, SPELLING OUT THE OPTIONS AND THE COST OF EACH. HIS RECOMMENDATION WAS ALSO VERY POSITIVE AND VERY FAIR. GREAT SERVICE MAN.
- Roger Ebeling
Product:
North Port, FL
Very pleased with the service. Josh was friendly. When we are looking to replace I will contact you guys. Do you have a showroom?
- James Livek
Bradenton, FL
Very pleased with this repair. Received same day service replacing a broken spring. When I mentioned that the door had a torn weather seal and a defective safety sensor, Josh replaced them as well. On time and priced right. Would recommend Josh and this company to a friend anytime.
- Gary and sherry Schluter
Product:
Estero, FL
This company really understands what customer service is all about. From the first phone call to finishing up, everything was done to our satisfaction; quickly, professionally, and economically. The young lady that answered the phone was kind, courteous and helpful. Josh, our technician called in advance to say he would be on time. When he arrived, he checked everything out and then took time to explained the problems and give us several options to fix them. He didn't talk down to us or use a lot of garage-door-jargon or acronyms. He was very friendly and easy-going yet also very professional. We had just moved into this house and the garage door hadn't been serviced for a couple of years. In about two hours Josh fixed all problems and got everything working smoothly and quietly. Geart job all around.
- Lawrence Merritt
North Fort Myers, FL
The technician was very courteous and right to the job and professional at his work. I was very pleased. Thank you Barry Ewing
- Barry Ewing
Cape Coral, FL
Josh was very polite and he explained everything to us. He did a great job????
- Alex Fernandez
Product:
Bonita Springs, FL
Arrived on time and completed the work in a professional and timely manner.
- Robert Gehle
Longboat key, FL
The tech, Josh, was very timely, courteous and professional. Neatly did the work, then explained it all. We're very happy with the service provided.
- Joe & julie
Product:
Naples, FL
We would certainly choose Precidion again for repairing our garage door. Josh, the young man who repaired our door, not only did a great repair but also we on time and pleasant to work with. The cost was well within what I thought it should be.
- William Fritz
Venice, FL
I hope I do not have to call Precision Overhead Garage Door Service again in the near future, But, if I do, I know I will get prompt and courteous service at a reasonable price. And if I need a service call, please, send Joshua! Josh worked hard and efficiently. He is polite and friendly. A great asset to the company.
- Dick Maier
Product:
Placida, FL
Very responsive, and very professional. Quick service even though I called in the middle of the day on Saturday. The technician was able to correctly diagnose the problem and repair it rapidly.
- Lawrence Schreibman
North Venice, FL
My garage door stopped working about 3 pm. I just looked in phone book and found Precision. They answered phone quickly and technician Josh S. came within 1 1/2 hours. Josh was very thorough and explained what was wrong and what he could do to fix problem. He gave me 2 options on repairs and I selected the one that would correct problem without breaking the bank. I felt he did a very good job and was knowledgable and personable.I stayed with him during the repair and he explained everything he did, which was good if I encounter issues in the future. I liked the fact that after making the appointment I received a confirmation e-mail showing a photo of Josh and a list of reviews. I was very impressed with everything about Precision and would give them 5 stars.
- Bonnie Salazar
Product:
Awesome service and staff!
- Keith Franqueiro