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Mark
Tech ID#: 18
Reviews: 37
Average: 4.92 stars

Mark

Door Technicians
Mark has received 37 reviews, averaging:

Mark's Bio:

I joined Precision Overhead Garage Door after 10 years in the automotive industry for Ford. My greatest interest and hobby is fishing. I am looking forward to working to resolve any garage door issues you may have.
Review:

Mark, the service person arrived on time and diagnosed the problem quickly. He was able to remedy the situation and was very courteous. Nice guy and provided great service.
Rich Allison
Mark Service Provided:
Garage Door Repair
Product:
Rollers
Door Technicians:
Review:

Service was prompt and courteous; repair resolved in less than 30 minutes...it involved winding one cable back onto its reel and adjusting the two tension springs. The cost was $150 after I complained that their quote of $225 plus the cost of a service call ($30) was much too high. I was told that my repair was classified as a "hung door"....a dangerous problem to repair....and that was why the charge was so high....that the tech would have to "climb up on top of the door", etc, etc. That didn't turn out to be true. Maybe we should chalk it up to poor diagnostics as to the nature of my problem. In the end, the repair took care of my problem and the cost was reasonable. It just shouldn't have taken a special call back to the office to resolve.
Robert Young
Mark Service Provided:
Garage Door Repair
Door Technicians:
Review:

The service was on time, quick, and well done. The service man was the best.
Gale Dubois
Mark Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Door Technicians:
Review:

Mark did a great job. He was very courteous and very knowledgeable of his work. I would highly recommend your company to anyone. Thanks Larry A Fraser
Mark
Mark Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

He was knowledgeable and a nice guy. A great combination.
John Wolf
Mark Service Provided:
Garage Door Repair
Door Technicians:
Review:

Excellent response, the gentleman was even early. Within minutes diagnosed the problem and took the necessary steps, complete with parts on hand to correct the problem. Would recommend Precision to anyone requiring garage door replacement or fixes. Thanks,
Dave Garner
Mark Service Provided:
Garage Door Opener Repair
Product:
Cables
Door Technicians:
Review:

i am completely satisfied with the service .your technician was courteous and explained what he will be doing he also made sugestions about what should be done thanks
Ivan Lattray
Mark Service Provided:
Broken Garage Door Spring Repair
Door Technicians:
Review:

Prompt, efficient and cost effective. Well done!
Alison Lawford
Mark Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Door Technicians:
Review:

I give 5 stars to precision and mark the tech who came . He was precise and explained what he was going to do and the cost up front.
Marie Reardon
Mark Service Provided:
Garage Door Repair
Door Technicians:
Review:

Great Tech
Gilbert Francis
Mark Service Provided:
Garage Door Repair
Door Technicians:
Review:

A friend recommended Precision. They were efficient and prompt - actually early with a phone call. When does that ever happen? Mark was thorough, efficient, helpful and professional. I would 100% recommend.
Philip Everhart
Mark Service Provided:
Garage Door Repair
Door Technicians:
Review:

Mark was very efficient and knew what the problem was immediately. He had to replace bolts that had fallen out and did a tune-up which I believe had never been done in the 10 years (age of house). Now, the garage door opens and closes very quietly and smoothly. I would like to give Mark and Precision 6 stars!!!
Joyce Hesby
Mark Service Provided:
Garage Door Repair
Door Technicians:
Review:

Arrived on time. Found problem and corrected it quickly. Did not try to sell me a new opener as a competitor did. Very satisfied and 5 star service.
Lance Grandone
Mark Service Provided:
Garage Door Repair
Door Technicians:
Review:

Te technician was very nice and repaired our problem quickly. Also, gave us a detailed estimate for replacing opener if we wanted. No sales pressure.
Michael Grimaud
Mark Service Provided:
Garage Door Opener Repair
Door Technicians:
Review:

Mark was a great technician!! He was knowledgeable, personable, and competent. The choices were well outlined to us. The job was performed well and quickly. I feel the labor charges were a little high for the job performed, but we did not shop around. Overall, a great experience, all things considered.
Chris Hinckley
Mark Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

Polite office people, quick response, competent and efficient technician and reasonably priced. What more can you ask for? I wouldn't use anyone else.
Don S.
Mark Service Provided:
Garage Door Repair
Door Technicians:
Review:

Professional service, explained exactly what was broken, what was needed to repair the garage door and showed me what else should be repaired to make the garage door function properly. We had the broken spring replaced and also the rollers at the technicians suggestion. Door opens and closes smoother and quieter.
Jack Waszmer
Mark Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

Prompt service...problem solved....
Carol Greenhaogh
Mark Service Provided:
Garage Door Opener Repair
Product:
Rollers
Door Technicians:
Review:

Service technician was knowledgeable of his job and wasted no time in completing the job. Would recommend him for additional work requirements.
Anthony Izzo
Mark Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Door Technicians:
Review:

Good, competent, speedy service. Mark explained what he was going to do and why, did it quickly and efficiently, gave some simple advice on maintenance, accepted our check with a smile and moved on to his next call. Couldn't have been more efficient. Top marks.
Keith Cooper
Mark Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

You showed up on time explained what you were doing and were very professional. 5 stars
Joseph Inatome
Mark Service Provided:
Broken Garage Door Spring Repair
Door Technicians:
Review:

A great experience! Wonderful communication and excellent service. Would recommend them to all family and friends.
Terry Suhr
Mark Service Provided:
Broken Garage Door Spring Repair
Door Technicians:
Review:

Good, quick service
Patricia Homan
Mark Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Door Technicians:
Review:

Spring breaks in my garage door at around 10:30 am today. Call Overhead Garage, great call center contact. They indicate the repair person will be here between 12 - 4 pm. He arrives, assesses situation and proceeds to fix it within an hour. Evident he knew his business and extremely polite and professional. Would recommend this company and it's capabilities to all in my neighborhood and will do that.
Richard Hanft
Mark Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

The technician was prompt, polite and well trained to rectify the problem. Options and pricing were discussed in advance to avoid surprises. As a return customer, I would highly recommend Precision. I have never had a bad experience.
Mitch Dario
Mark Service Provided:
Garage Door Repair
Product:
Cables
Door Technicians:
Review:

I have used PDS in the past for spring replacement and was satisfied. I called for this work on Friday afternoon and the work was scheduled for the following morning. Mark came on time and completed the work in about an hour. Everything was done to my satisfaction. Mark replaced the cables and set the door.
Ted Estberg
Mark Service Provided:
Garage Door Repair
Product:
Cables
Door Technicians:
Review:

Although it took the company 3hours to arrive from my call, Mark the technician was very professional. I was pressed for time and Mark was very diligent and proficient at his job.
Rock Kaiser
Mark Service Provided:
Broken Garage Door Spring Repair
Door Technicians:
Review:

Showed up as promised, gave us all our options, left us very happy!
Ellen & dennis Demeritt
Mark Service Provided:
Garage Door Opener Repair
Door Technicians:
Review:

The technician did a good job. He was quick and efficient. He had good suggestions for more work to be done on the door. He cleaned up well after the work was done and he was proficient with the technology for the invoice. Now on the company. Sucks that I can't have my invoice until the review is done.
Russ Ringland
Mark Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Technicians:
Review:

Technician was very polite, explained everything, and worked very efficiently. Thank you, Helen Janeczek
Helen Janeczek
Mark Service Provided:
Garage Door Opener Repair
Product:
Opener
Door Technicians:
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