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Read what people are saying
about Precision Garage Door in:

Sarasota Area, FL

Precision Garage Door of Southwest Florida
has received 93 reviews, averaging 4.96 Stars:
Review:

Precision Garage Door of Sarasota was wonderful from the moment I called. They were able to schedule me quickly. The installers were called ahead, on-time, and courteous. They took a lot of time to talk with me about the new garage opener and then to explain everything afterwards. In a town that is not always service, friendly, it was a great experience.
Aimee Angel
Josh S Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

We had a simple repair job to be performed. A spring needed to be replaced. We booked an appointment the service tech came out. I was at work but my daughter and wife were home. One of the technicians who was more of a sleazy salesman than technician started on about the rollers and track and how they needed to be replaced and lubricated. I have been in contruction for over 26 years and had inspected these before I left for work and they were in fine shape. Then they tested the opener which was working and fine but they then adjusted its tension donward so that it would not lift the door as it had done the previous 7 years without fail. They told my wife and daughter that it was a faulty unit and it had to be replaced. They racked up an 850 bill of bullshit repairs. I am angry that I got taken by dishonest dealings from a company that I had used previously and had done a fair job. How did your corporate philosophy sink to such deceptive practices. You have lost me forever as a customer and I will impart my experience on everyone and anyone and while you may scam us once, the word will get out and you will find that this kind of b.s. will result in less sales
Chris Giuffre
A Response from: Andrew Sell

Here are our notes from the job, we also have the phone call, pictures and video of what the technician found and explained to the customer the customer then agreed to have the work completed CUSTOMER STATED DOOR WONT OPEN AND OPERATOR BELT HANGING DOWN ON ARRIVAL FOUND GENIE SILENT MAX 1000 BELT HANGING 6" FROM THE RAIL, BELT TENSION ADJUSTMENT BUSHING WAD SMASHED AND INNER TROLLEY JAMMED TO THE IDLER PULLEY, THE DOOR HAD BROKEN SPRING AND SEVERELY WORN, UNSTABLE ROLLERS. FIRST WE ADJUSTED THE BELT TENSION AND TESTED THE MOTOR *WITHOUT* THE DOOR WEIGHT AND IT OPERATED WITHIN LIMITS, WE COULD NOT TEST WITH THE DOOR BECAUSE IT HAD A BROKEN SPRING SECOND WE GOT PERMISSION TO REPAIR THE DOOR, INSTALLED NEW SPRINGS AND ROLLERS AND THOROUGHLY LUBRICATED ALL COMPONENTS, BALANCE IS PERFECT. WITH THE DOOR FIXED WE CONNECTED THE TROLLEY BUT HAD TO USE A SCREWDRIVER BECAUSE OF TROLLEY DAMAGE, THEN WE ATTEMPTED TO RESET THE MOTOR TRAVEL LIMITS AND THE TOP SPROCKET WOULD *NOT* ROTATE AND MOTOR WOULD MAKE A POPPING SOUND INDICATING THE INNER DC MOTOR IS BLOWN. IT IS UNKNOWN HOW LONG THE SPRING HAS BEEN BROKEN AND MOTOR MAY HAVE BEEN OPERATING AN UNBALANCED DOOR, BEFORE MULTIPLE COMPONENTS BEGAN TO FAIL (TROLLEY, BELT, MOTOR) THEN ONCE THE DOOR WAS REPAIRED AND TESTED WE FOUND THE MOTOR DAMAGE WAS TOO EXTENSIVE. CUSTOMER HAS USED US IN THE PAST AND INDICATED HE WOULD LIKE REPLACE THESE DOORS WITH PRECISION DOORS, SO I OFFERED THE DISCOUNTED "NEW DOOR" PRICE OF A MOTOR OF 325, INSTEAD OF 399.00

Josh S Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Josh & Joe did a great job. Friendly & efficient. Cleaned up, and explained everything that needed explaining. I'd give more than 5 stars if I could!
Jeff B
Josh S Service Provided:
Garage Door Opener Install
Technicians:
Review:

Excellent service. Quick, effective response to my needed service. Service tech, Paul, was very good at showing and explaining what needed to be done & doing the job. A 5 star company.
Kenneth Briggs
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

The service was great. It was a Friday so I thought I'd be all weekend with the door broken. He was here in an hour, fixed and tuned it up. Couldn't have been nicer and loved my dog. Thanks again!
Carolyn Duntley
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

After calling at 8:15am, I was surprised to speak with a live person, and got an immediate same day appointment between 10 and 12. They arrived promptly at 10 and after assessing the problem, completed the work in about an hour or less. I first used your company 10 years ago, and was amazed the service charge was the same. of course, everything else has understandably gone up, but not unreasonably so. Your technicians were knowledgeable and quickly determined what needed to be done. I would recommend your company without reservation.
Lucille Johnson
Josh S Service Provided:
Garage Door Opener Repair
Technicians:
Review:

This was the first time we used Precision, what a great experience. We called and got service the same day. Gaetano was our repair person, he was polite, kind and courteous. We needed a part, part was on the truck, no waiting to get the part in, a first for us since we have been in Florida. We will definitely use them again and so should everyone!
Tam
Gaetano Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Very responsive. Technician knowledgeable and communcated well. Problem resolved.
Marlene Buckley
Josh S Service Provided:
Garage Door Repair
Technicians:
Review:

Paul very informative--knows what he is doing--explained everything--did a great job in a short time.
Joan Sparling
Paul Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technicians:
Review:

Always polite, tidy and quick
Edward Whitcraft
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Estimate and repair done same day! Quick service!
Stephaine Forgea
Paul Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Definitely 5 star service. I made an appointment at 9:30 and Paul arrived at 1:30 the same day! Courteous, professional and most of all repairs were performed in record time. Paul suggested a few repairs that would soon need to be made but no hard sell! I will definitely be using Precision Door for any future needs.
Susan
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

The service rep was knowledgeable and extremely professional. His work was well done. Thank you for the great service.
Merle Freiberg
Service Provided:
Garage Door Opener Install
Review:

Get service... challenging job as we are having RF that is stopping our remotes to be working. Paul went through all possibilities and still no real luck but we are not giving up
James & June Greogory
Paul Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
Review:

Excellent all the way around.
David Floyd
Gaetano Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

We have used Precision Door on a few occasions, the service is prom, the tech engineer polite and knowledgeable, and the work is completed quickly and efficiently. Also the price is fair and reasonable. I tell anyone if you if you need garage door work done,call Precision. Regards, Malcolm Southorn.
Malcolm Southorn
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

Josh did a great job. I felt confident with his assessment of our equipment and the recommendations he made. Josh was clear about what would be changed out, and what would be included in the final price. I felt the time required to do our job was quite reasonable and he certainly stayed on task. After the installation he reviewed the new equipment and took the time to answer questions. Josh was very kind. He has a helpful heart. I chose Precision based upon their reputation. I also commend each of the ladies I spoke with at their call center. Very polite and helpful. My thanks to each box you and especially to Josh.
Bonnie Shelley
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Excellent service. Quick response. Knowledgeable Technician. Reasonable price.
Frank Drake
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

This is at least the third time I have used Precision garage door...the technicians are always on time very professional and courteous. They are very knowledgeable in their craft. I highly recommend their service.
Gerald Holt
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

Paul was personal and friendly. He quickly found the problem and tackled it with speed and efficiency. Very pleased with his work as he reviewed every detail with us on our new garage motor and accessories. Thank you for a job well done. Mike Vaal
Mike Vaal
Paul Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Your technician came at the prescribed time, and made a very satisfactory repair. He was good at explaining everything he was doing.
Michele Chrisrensen
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

Fair pricing, quick and courteous same day scheduling over the phone, and Paul the technician was on time, explained everything and was done installing the new spring within 30 min. Would definitely recommend using them.
F. B.
Service Provided:
Garage Door Repair
Review:

Josh came on time as promised, diagnosed the problem, gave me several options, and made the repairs I selected. Very happy with the experience.
Carter Castilow
Josh S Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Had technician come inspect door that was unbalanced. Spring needed to be replaced. He also did a tuneup on both garage doors. Work was completed expeditiously and on budget. Would highly recommend Precision and their main garage door line CHI Overhead Doors!
Alva Miller
Josh S Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The tech arrived promptly (same day) to repair the broken spring on my garage door. He was straightforward and direct. He suggested three levels of service. I chose the least expensive because I did not see the need for replacing additional components, except for a broken hinge which he pointed out. He performed the work efficiently and, in fact, spent time carefully adjusting the "fit" of the door. It now closes more smoothly than it did before. This guy knew his business!
Tim Fabrizio
Paul Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Great customer service, very knowledgeable. Highly recommended
Hazel Johnson
Paul Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

We were very very pleased with the service offered by your company. Paul was on time, very informative and polite in presenting his findings and suggestions. He worked quickly and efficiently in replacing the seal on the door and the old "very noisy" rollers on the garage door with new nylon rollers. Much quieter and all is working well. thanks to Paul and your excellent service all the way around! We highly recommend your company!
Bonnie Harrison
Paul Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Excellent service. Polite, Friendly and very knowledgeble tech. I am very happy and would recommend Precision to anyone
David Dewitt
Gaetano Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Prompt, reasonably priced, effective repair. I would recommend PAUL who did my work.
Matthew Schiro
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

I called for service on a non-operating garage door at 1:30 and had a technician at my door in an hour! Now that's service!! Thank you!
Michele Chrisrensen
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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