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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southwest Florida
has received 655 reviews, averaging 4.97 Stars:
Review:

Very pleased with the repair to my very old garage door.
Lois Degaris
Leigh Service Provided:
Garage Door Repair
Technicians:
Review:

I highly recommend Precision Door. Response time was same day....the service provided outstanding....and the pricing very reasonable and fair.
Gerald Mclemore
Gaetano Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Leigh provided great service, very timely and efficient, he explained everything. Thank you.
John Mccaffrey
Leigh Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Precision Garage Door of Sarasota was wonderful from the moment I called. They were able to schedule me quickly. The installers were called ahead, on-time, and courteous. They took a lot of time to talk with me about the new garage opener and then to explain everything afterwards. In a town that is not always service, friendly, it was a great experience.
Aimee Angel
Josh S Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Paul and Justin were great. Very polite, professional and knowledgeable. Will definitely call back for future repairs.
Earnest Stanley
Justin Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Mark was a great technician!! He was knowledgeable, personable, and competent. The choices were well outlined to us. The job was performed well and quickly. I feel the labor charges were a little high for the job performed, but we did not shop around. Overall, a great experience, all things considered.
Chris Hinckley
Mark Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Joshua Smith was the repairman. He was knowledgeable, personable, competent, & cleaned up after. He did a great job in analyzing & correcting the problem as it turned out to be different than originally thought. Great job Josh.
Harold Kligman
Gaetano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

We had a simple repair job to be performed. A spring needed to be replaced. We booked an appointment the service tech came out. I was at work but my daughter and wife were home. One of the technicians who was more of a sleazy salesman than technician started on about the rollers and track and how they needed to be replaced and lubricated. I have been in contruction for over 26 years and had inspected these before I left for work and they were in fine shape. Then they tested the opener which was working and fine but they then adjusted its tension donward so that it would not lift the door as it had done the previous 7 years without fail. They told my wife and daughter that it was a faulty unit and it had to be replaced. They racked up an 850 bill of bullshit repairs. I am angry that I got taken by dishonest dealings from a company that I had used previously and had done a fair job. How did your corporate philosophy sink to such deceptive practices. You have lost me forever as a customer and I will impart my experience on everyone and anyone and while you may scam us once, the word will get out and you will find that this kind of b.s. will result in less sales
Chris Giuffre
A Response from: Andrew Sell

Here are our notes from the job, we also have the phone call, pictures and video of what the technician found and explained to the customer the customer then agreed to have the work completed CUSTOMER STATED DOOR WONT OPEN AND OPERATOR BELT HANGING DOWN ON ARRIVAL FOUND GENIE SILENT MAX 1000 BELT HANGING 6" FROM THE RAIL, BELT TENSION ADJUSTMENT BUSHING WAD SMASHED AND INNER TROLLEY JAMMED TO THE IDLER PULLEY, THE DOOR HAD BROKEN SPRING AND SEVERELY WORN, UNSTABLE ROLLERS. FIRST WE ADJUSTED THE BELT TENSION AND TESTED THE MOTOR *WITHOUT* THE DOOR WEIGHT AND IT OPERATED WITHIN LIMITS, WE COULD NOT TEST WITH THE DOOR BECAUSE IT HAD A BROKEN SPRING SECOND WE GOT PERMISSION TO REPAIR THE DOOR, INSTALLED NEW SPRINGS AND ROLLERS AND THOROUGHLY LUBRICATED ALL COMPONENTS, BALANCE IS PERFECT. WITH THE DOOR FIXED WE CONNECTED THE TROLLEY BUT HAD TO USE A SCREWDRIVER BECAUSE OF TROLLEY DAMAGE, THEN WE ATTEMPTED TO RESET THE MOTOR TRAVEL LIMITS AND THE TOP SPROCKET WOULD *NOT* ROTATE AND MOTOR WOULD MAKE A POPPING SOUND INDICATING THE INNER DC MOTOR IS BLOWN. IT IS UNKNOWN HOW LONG THE SPRING HAS BEEN BROKEN AND MOTOR MAY HAVE BEEN OPERATING AN UNBALANCED DOOR, BEFORE MULTIPLE COMPONENTS BEGAN TO FAIL (TROLLEY, BELT, MOTOR) THEN ONCE THE DOOR WAS REPAIRED AND TESTED WE FOUND THE MOTOR DAMAGE WAS TOO EXTENSIVE. CUSTOMER HAS USED US IN THE PAST AND INDICATED HE WOULD LIKE REPLACE THESE DOORS WITH PRECISION DOORS, SO I OFFERED THE DISCOUNTED "NEW DOOR" PRICE OF A MOTOR OF 325, INSTEAD OF 399.00

Josh S Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Very satisfied with repair. Gaetano was knowledgeable, efficient and friendly. Cost was quite reasonable. Enjoying my quiet smoothly operating door. Recommend Precision Door.
Bruce Clark
Gaetano Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Lee arrived today, earlier than expected. He knew immediately what the problem was, and he had the programming of the garage door opener fixed quickly and efficiently. He also checked out the workings of the garage door and made suggestions for future maintenance. We could not have been happier! Bravo Lee!
Ed Barber
Leigh Service Provided:
Garage Door Opener Repair
Technicians:
Review:

***** Very quick response time; Javier was very knowledgeable; evening work hours was convenient. I have only received a bid at this point; haven't made any decisions.
Bo Newsom
Javier Service Provided:
Install Garage Doors
Technicians:
Review:

Excellent service every time and our technician is one of the best I've ever met. is there better than a five star rating??
Ann Pinder
Leigh Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Tech was awesoime, called before to give a time, arrived within that time, I was on a lime limit due to needing to catch a flight. Amazing service and great price!!
Vince Sabatine
Gaetano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Gaetano arrived within a couple of hours of my call. He was polite and very knowledgible. He quickly assessed the situation and made common sense recommendations. The job was done quickly and professionally. I very much recommend Precision
Chuck Fogh
Gaetano Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Josh & Joe did a great job. Friendly & efficient. Cleaned up, and explained everything that needed explaining. I'd give more than 5 stars if I could!
Jeff B
Josh S Service Provided:
Garage Door Opener Install
Technicians:
Review:

Excellent service. Quick, effective response to my needed service. Service tech, Paul, was very good at showing and explaining what needed to be done & doing the job. A 5 star company.
Kenneth Briggs
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

We called to have a problem fixed and they were very quick to respond. The technicians were very friendly and knowledgeable
Carl Durden
Josh S Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Review:

The service was great. It was a Friday so I thought I'd be all weekend with the door broken. He was here in an hour, fixed and tuned it up. Couldn't have been nicer and loved my dog. Thanks again!
Carolyn Duntley
Paul Service Provided:
Garage Door Repair
Technicians:
Review:

Finally the kind of customer service we thought was gone. Your super technicians Josh and Joe were here within two hours after our call for help. They called 25 minutes before arriving as Anthony said they would. Courteous, friendly, organized, and instructive as to what they were doing and why and they were doing it gave us the confidence that when they finished, all would be fixed as we hoped for. Thanks Mr. Bell for providing what we ALL wish was the normal way to have a company operate. Ron
Ron Schultz
Josh S Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

After calling at 8:15am, I was surprised to speak with a live person, and got an immediate same day appointment between 10 and 12. They arrived promptly at 10 and after assessing the problem, completed the work in about an hour or less. I first used your company 10 years ago, and was amazed the service charge was the same. of course, everything else has understandably gone up, but not unreasonably so. Your technicians were knowledgeable and quickly determined what needed to be done. I would recommend your company without reservation.
Lucille Johnson
Josh S Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Excellent service. On time, promptly completed all work. Doesn't oversell or push sales. Would highly recommend. Purchased and replaced openers, keypads, remotes, springs.
Carla Giampaglia
Justin Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Skilled techs. They are up front with you. They continue to have my business.
Lou Lombardi
Justin Service Provided:
Garage Door Repair
Technicians:
Review:

A big 5 rating. Leigh was very knowledgeable. He wasn't sure if there might be a little opening on the weatherstripping, but to my surprise there was no opening. I definitely will recommend your company. Thank you for your prompt attention to this matter.
Florence Butcher
Leigh Service Provided:
Garage Door Opener Repair
Technicians:
Review:

timely service. good explinations they aim to please.
Willie Ferrell
Alex Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Justin and Pete were very efficient and polite. They answered all my concerns and did a great and clean job. I would have those men back for any future work. Brian Caruso
Brian Caruso
Justin Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Good Morning, Sorry for the late reply, I have just hooked up my new Computer . I can't remember the tech who came to my home, but he did a really good job . I just wanted to ley you guys know. I will recommend you guys to everyone I know. Keep up the good work. Once again , thanks . Donnie
Donald Bullock
Alex Service Provided:
Garage Door Repair
Technicians:
Review:

Seth did a good job.
Joseph Asthappan
Seth Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

This was the first time we used Precision, what a great experience. We called and got service the same day. Gaetano was our repair person, he was polite, kind and courteous. We needed a part, part was on the truck, no waiting to get the part in, a first for us since we have been in Florida. We will definitely use them again and so should everyone!
Tam
Gaetano Service Provided:
Garage Door Opener Repair
Technicians:
Review:

I chose Precision because of their good ratings. I called on Wednesday afternoon with a non-emergency and they scheduled me for Friday morning. They arrived promptly at 8:00am in in 45 minutes had my door purring. My initial reaction to spending $300 for 45 minutes of work was they were expensive. But when I saw the detail bill and the replacement component costs, I felt the labor and expertise I paid for was reasonable. I had them put a sticker on the backside of my door so I could call them again if I ever need servicing - and I will. Completely satisfied and I recommend them.
Jim
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Precision came out with short notice. Fix the problem.. Alex was very professional as well as informative and finish the job at task.. I will call Precision in the future without hesitation. Professional outfit all the way from the beginning phone call to the finish of the job. Would recommend this to anyone who needs this type of work done.. Once again props to Alex to a job well done
Bill Bobinsky
Alex Service Provided:
Garage Door Opener Repair
Technicians:
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